Arvella London Reviews 12

TrustScore 2 out of 5

1.9

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1.9

Poor

TrustScore 2 out of 5

12 reviews

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Rated 1 out of 5 stars

Don’t buy anything from this website

Don’t buy anything from this website. They are complete scam. They advertised on Facebook. Bought 2 pairs of shoes and waited for 3 weeks and received wrong sized shoes. Sent numerous emails as what their website instructed but no reply at all!

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Will never order from Arvella again

Jumper ordered nothing like the photo. Poor quality and sizing. No care label! Requested a refund following instructions on order but still not heard back, that was a month ago!

3 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

As all the other reviews, this is a scam. Zero response to emails. Top is nothing like picture. Very poor quality. Looked them up on instagram and couldn’t find the page anymore. They then popped up under a new name and disappeared again.

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Would be no stars it possible!!

Would be no stars it possible!!

Absolutely awful, nothing like pictures, quality shocking, sizing all wrong!!

No way to return, no response to anything!!

DO NOT USE EVER!!

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn’t even give them 1 star

Wouldn’t even give them 1 star. Should have read reviews as I have no order delivered and no response to any of my emails even though it says they responded within 24 hours. Absolutely diabolical!

20 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam Avoid

Really Poor quality misfitting overpriced items .. horrible cheap and don’t fit. No return labels. No email response or phone over a week.

It is a scam do not order and be taken in by AI pictures. The London shop does NOT exist.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

CUSTOMER SERVICE IS SHOCKING!!!!

CUSTOMER SERVICE IS SHOCKING!!!!! DO NOT USE!!
NO RESPONSE TO NUMEROUS EMAILS (OVER 12 SENT EVERY DAY FOR A WEEK! - INCLUDING FBOOK MESSENGER WHICH THEY DO NOT OPEN/RESPOND TOO) IN REGARDS TO RETURNING & REFUNDING THE POOR QUALITY ITEMS RECEIVED!
DELIVERY TOOK OVER A MONTH TO ARRIVE - AND NOW THIS COMPANY HAS COMPLETELY IGNORED ALL MESSAGES - VERY VERY POOR WOULD NOT RECOMMED AT ALL!!!

31 October 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. They took my order but didn't send a confirmation or order number therefore making it difficult to contact them. I've asked for a returns label but no reply. The items were ridiculous and did not remotely resemble the photo on the website and were of such bad quality they should be ashamed to sell them. I recommend steering clear if this website. I've lost £108 on rubbish...

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam Facebook Ad Arvella London/Avery London/many more

This is a facebook ad/store, that seems to be mimicking an actual London based store that has nothing to do with this.
I foolishly purchased two items that were so shoddily made, no hems were completed the items were unravelling. no labels and sizing, everything send is an extra small in size, they were supposed to be an extra large fit, for loose comfort. The materials are cheap with stick on pieces not sticked or woven. They are also under store name of Avery London, Clara & Rose - Boutique. Avery and Rose, Ivy Luna, Aurora London, and many more...

30 September 2025
Unprompted review

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