Arvato Reviews 247

Got an email from Australia Post and told I have a parcel and can get it delivered for $1.95 AU, then changed to $2AU. Firstly, I didn't order anything and secondly Australia Post puts a reminder for collection card in your letterbox. I called my bank, brilliant, and the Scammer (lowlife) who tried to get money was Avarto Trading Ltd.

I've come across countless failures from this company with their relationship via PlayStation direct. The software solution is poor and mostly the data is incorrect. Addition failures include the poor data being passed onto curriers resulting in failed deliveries.

Words cannot describe what a disgrace this company is. I dealt with them 3 times and they never managed to get one thing right. Someone should stop these scammers.

No customer service, bad professional partner!

Arvato employs people who are willing to bring shame onto their families and loved ones!
These people break into vulnerable and weak people's homes to terrorise and frighten them?
There is no excuse.

Arvato harassed me over a £25 missed payment from IONOS which was a month late. My payment card needed to be updated because it was lost.

I was in hospital receiving chemotherapy treatment.

I will complain the the financial ombudsman.

This company is a complete shambles. I have found that I got charged £3.00 for a 2 minute call to their Head Office (0844 846 0800)on how to contact Arvato SCM (UK) regarding a parcel of mine that has gone missing. When I finally got through to their Birmingham warehouse on 6th December, the manager said he would personally call me back. He was very polite and concerned but I haven’t heard from him yet. It’s now 15th December. Their Head Office customer service is worse than useless. They charge you to speak to them!

DPD lost my parcel, they tell me I have to speak to Arvato, but I have no contact details for them!? What am I meant to do?

They had a sticker for the EasyPark app on their parking payment machine. Great, I thought, visiting from Sweden and happy I didn't have to download something new or struggle with the payment machine. So I used the Easy Park app and then got a ticket for not having a parking disc visible in the car. Why refer to a 3rd party app then? I contested the ticket but they of course refused to cancel it. Incredible.

If i could give zero to this Company i would have … they work with norweigian lab who are total scammers .. they send you trial package and without giving chance sending next 4 months supply with arvato invoice. Norweigian lab accepted cancellation of subscription i have cc arvato On each mail from Day 1 On cancellation but Yet i keep getting new invoices from Them with extra 100 kr each time for missing payment even though as Per European consumer law i informed cancellation of product and its return … My last resort if they do Not stop sending new invoices to me is complain about Them to consumer law

Update: claiming to know nothing about how this company you work with operates really doesn’t pass the smell test. You are (or were) promoting your partnership with this company. You have close corporate ties. You field dozens if not hundreds of complaints every week from people who are being taken advantage of. Your phone menus are actually designed around dealing with the blowback you get.

You know exactly the game they are playing and are actively playing a role in supporting it.

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This company proudly represents a known predatory diet scam aimed at teenage girls perpetrated by one Karsten Kjoss and his company, Norwegian Lab. They proudly promote press releases celebrating their partnership.

And it must be very profitable for Arvato, because it causes enough problems for them that they re-designed their telephone menu to deal with the influx of angry victims.

If you work at this company – PLEASE LEAVE. Resign today. You should sleep better at night working almost anywhere else.

If you were thinking of working here – DON'T. No amount of money can be worth it when it's paid for by the suffering of ill adults and children who have been sold a lie about the importance of being thin - about how to become and stay thin. All lies.

If you work here you are supporting that lie and you are profiting from it. Please don't.

Very arrogant, cold and talking down to me.
Not helpful at all.
Dunning letters arrive on or past due date, not much time to react.
Resulting to more fines, pretty smart ARVATO. The more the letters are delayed the more fines you get to cash in.
There's neither a way to check when you actually sent the letters as there's no date stamp on the envelope.
Plus, ARVATO doesn't do real time bank transfers.

Terrible experience. Plus net forwarded my debt to these people and the amount is wrong. I offered plus net a full payment and it was REFUSED so now this company can deal with my non compliance. 25% settlement was offered, make it 75% and closer to the actual figure of money I actually owe then I will consider making a settlement, until then it can sit on my credit file for 6 years, no skin off my nose.

I was reluctant to write this review as I know there are many trolls on trustpilot..

However out of sheer frustration I am writing this.

They are chasing a very small debt of £76 re Hastings who ripped me off an admin fee even though I had already paid and admin fee when I took out a new policy.

Arvarto are extremely unfriendly in their correspondences… Unnecessarily so.

I can’t email them at all… I work permanent nights as a truck driver and only available when they are shut.

Extremely frustrating business to deal with.

My wife is terminally I’ll and I am finding this process quite cruel for no reason.

Arvarto are pushing me to the edge of coping.

Hastings are rotten chasing made up debt… I have home insurance and car insurance with them… all I did was sell my car and paid an admin fee to renew my policy. I will not be using them again after this.

Arvarto should get all the facts first.

145536731 Is my reference number.

Just rang them about a letter detailing a settlement fee, and they turn around and say the fee is more than what's stated on the letter! I'll definitely NOT be paying it, as I should only pay what's stated on the letter

Disgusting company low life bully's banging he'll out the doors and even went to 4 of Neighbors doors to see who lives here .they don't answer the phones and cut you of when they do.

Purely out of your association with Ionos (who are not owed any money by me), you can have 1 star.

Was contacted in relation to a electricity bill with British gas, however being 23 and only living in one property within which my electricity is included within my rent which I have proof of through my tenancy, this company is now attempting to recover over a thousand pounds from me without having done any due diligence checks to ensure they have grounds to persue the balance they had been provided, they are playing a numbers game and contacting anyone and everyone I have reported them to the financial ombudsman, just another dodgy debt collector trying to intimidate the vulnerable in to paying debts as they don't have the confidence or knowledge of there rights to stand up to bully's like this the fact the fca and financial ombudsman and csa all are not doing anything to stop cowboy companies like this is worrying.

I have got some random charge on my card which I have absolutely no clue how they could charge me in the first place as I don't even know what it is for?? I haven't ordered anything. I have an 852kr charge on 29th December?? What for? After reading reviews I now know its for familie jurist But all this information should be on the payment. Don't be lazy and let people know Exactly what they are paying for. You have the most ridiculous answers to all these problems you have in your company. Do better!