Artuvate Reviews 

614
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers had a great experience with this company. Many customers praise the product's effectiveness in reducing neck pain, improving range of motion, and enhancing sleep quality, often noticing immediate relief and appreciating its high quality and comfortable design. People also frequently highlight the excellent customer service for quick responses and accommodating assistance. However, some customers also noted that the product did not provide the expected relief or felt misleading about its advertised functions, with a few experiencing discomfort or headaches. Additionally, a small portion of people experienced quality concerns like a burning smell, faulty cords, or the product needing constant power connection, and some reported issues with customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and even... See more

Quality

People report positive experiences with product quality, with many reviewers praising its incredible... See more

User experience

Customers had positive experiences with user experience, finding the product easy to use and providing a... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, responsive, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more

Rated 5 out of 5 stars

I started using the pillow last night and the vibrations felt odd but were very soothing. I have osteoporosis and chronic neck pain from injuries over the years. I'm 70 and didn't expect relief, but i... See more

Rated 5 out of 5 stars

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better. I definitely... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

614 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(614)

564 reviews in the last 12 months

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Rated 5 out of 5 stars

good vibration and heat therapy

The vibration has different rhythms (from short bursts to sustained vibration) which loosen the neck muscles. The heat therapy is quite hot when tuned to max, so mostly I use the lowest setting. I like the simple 2 buttons operation with no remote and auto switch-off after 30 mins. For under US$100, this works well for me so far. I read people complain of weak massaging function, but do know that its vibration and not massage it provides. There are zippers to access the yellowish sticky soft gel-like foam piece inside. So the covers can be removed for washing.

2 June 2026
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good. I accidently ordered 2 things instead of one. They contacted me straight away to resolve it

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I am a fan!

I have used it each day for 15 mins and it seems to do a good job. On a couple of occasions it has helped to get rid of a headache without taking any drugs. I am a fan!,

1 July 2026
Unprompted review
Rated 1 out of 5 stars

The Fisio neck massager is a vibrator…

The Fisio neck massager is a vibrator not a massager. I am a massage therapist and a physical therapist, and I know what a massage is supposed to do. The promotional video is highly misleading implying that the device reaches deeper muscles when this device primarily vibrates the skin. Buyer beware. Please also note that the return process is a nightmare. They make you wait 30 days and even then they try to talk you out of it. I’m done with this company.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

It works for me

I’ve only been using it for a week but it has had a huge impact already. The pain has reduced. I am still going to see a chiropractor as my neck manoeuvrability has been so limited and painful, but this machine has allowed me to sleep at night without constantly waking up in pain, my movement has improved and the difference was immediate.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

The fit is great....just the right…

The fit is great....just the right amount of height and supports neck well in various lying positions. I have neck weakness, tension and some restriction due to multiple injuries over decades which has made it challenging going to sleep or returning to sleep. Have tried so many different pillows. This is truly the best! Thank you.

26 June 2026
Unprompted review
Rated 4 out of 5 stars

The massager vibrates my head too much…

The massager vibrates my head too much when placed on my neck. I use it down lower so my shoulders benefit the most. I use it until it stops on the highest setting and it has helped my shoulder pain. I use heat when needed.

25 June 2026
Unprompted review

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