While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Furniture Store

Written by the company

At Artum Hill, we incorporate style into function for effortless everyday living. We cover categories ranging from living room to dining room, bedrooms to nooks, and everything in between.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, timing and product. I did have an issue with the front of one of my dining chairs, and they immediately followed up with a replacement option with no questions asked. I will buy again from them.

24 April 2025
Rated 5 out of 5 stars

Excellent product and service

I ordered a queen-size bed on Friday night - it was delivered by truck the next Friday at noon (I was not expecting such a quick turnaround time). I needed to communicate with someone at Artum Hill regarding my payment method - the person who helped me was courteous, knowledgeable, and took care of me without delay. And the bed...I haven't felt this good at 6 AM in years!

The bed was not hard to assemble - I would recommend that you have someone to help hold large pieces together while bolts/screws are inserted and tightened. I put the bed together myself, so it's possible, but it would have been faster with two people.

Another note - the assembly instructions are packed neatly and securely - I could say innocuously, because I had trouble finding the booklet! Had I removed *everything* from the packaging I would have found the instructions right away.

The bed itself is very nice - the components are solid and the finishing/detail was done with care. The price was better than any bed I could have purchased locally (and yes, I've been looking for several weeks). I would patronize Artum Hill again, no question about it.

14 September 2024
Rated 5 out of 5 stars

Better than expected

I was pleasantly surprised. I bought the sofa and loveseat set. The sofa looks amazing and fits very well into the space. The love seat matches perfectly as well. The picture doesn’t do it justice. The constraining stitching looks really good and in the picture it’s hard to see the light brown accent stripes between the stitching on the arms and the front of the seat cushions. The communication about delivery times and dates was clear. The only complaint I have is that it’s curbside delivery….but I was ok with it because shipping is free, so it makes up for the curbside delivery. The truck driver was extremely friendly and helpful. I will purchase from Artum Hill again!

13 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look