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Rated 1 out of 5 stars

Bought painting and payed! After this the shipment and the salie were cancelled bij Artspace. At my request to return the payment never received an answer. Also not after many mails! Fake website?

Rated 1 out of 5 stars

Didn’t advertise print had not even been produced yet. Billed credit card 3 months before print was produced. Constant delays. Requested not to ship without warning due to travel and signat... See more

Rated 1 out of 5 stars

The piece I received, was not as advertised. Not only did the piece have a white border around it, but the border was larger on the sides, than top/bottom, print was crooked on the sheet, and even wit... See more

Rated 1 out of 5 stars

Promised to ship in 10 to 14 business days. 24 business days later (and counting), I have not yet received my artwork, and the customer service has gone silent on my last email, so I have no clue if m... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Artspace is the leading online marketplace for contemporary art. Our mission is to bring art into people’s lives while helping artists and the institutions that support them reach broader audiences. We partner with prestigious galleries and nonprofits worldwide to offer collectors and aspiring collectors the opportunity to discover, learn about, and buy art curated from the most important artists across the globe.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

38 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Better than promised!

I just bought my first artwork from Artspace - and I am thrilled to have signed, original art in my home. How did I find it? I saw it in one of their newsletters, which I had signed up for. It was just perfect for one of the rooms I'm decorating I'm happy to say the transaction was easy - and I was even able to get the art framed so that when it got to the house, it was ready to hang. And, I should add that the art was shipped to me with such care. I have no reservations in recommending Artspace. Better than promised!

26 August 2016
Unprompted review
Rated 5 out of 5 stars

Great Service

Super fast delivery and packaged with great thought and care designed to protect 100% my delicate little work of art inside. Very impressed. Will recommend and use again.

25 August 2016
Unprompted review
Rated 5 out of 5 stars

One of the best!

I collected my first artwork in life from Artspace, then I realized that I can't live without this space...

23 August 2016
Unprompted review
Rated 5 out of 5 stars

Great Site - Even Better Customer Service!

I contacted Artspace with a very specific artwork on my mind that I fell in love with, but wasn't sure how to go about finding it. Not only did they find it - they did it in warp speed. I'm thrilled with the work, and I am now a returning customer.

22 August 2016
Unprompted review
Rated 5 out of 5 stars

Flawless Experience with Artspace

I worked with an art advisor to buy a sculpture. Not certain of exactly what I wanted, I conveyed my general taste and budget, and from those descriptions she put together a fantastic collection for me to review. I ended up getting a piece from that collection and it arrived very soon after placing the order. She communicated regularly throughout the process and made me feel like a VIP. My experience using the site and working with an advisor was so great that I will continue to collect more artworks through Artspace!

22 August 2016
Unprompted review
Rated 5 out of 5 stars

Karen Vanegas is great

Karen Vanegas was totally, 150% helpful in getting me the information I requested and in responding to every question I had. The result was I bought a piece that I love.

20 August 2016
Unprompted review
Rated 5 out of 5 stars

Good experience

I had fun looking at the site, ordered a David Shrigley print, it came more quickly than I expected, in great shape.

I look forward to using Artspace again.

17 August 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic resource for art

I have used Artspace numerous times to purchase art for clients. They offer a wonderful variety of affordable art by important artists. The listed galleries are very responsive and ship items immediately. I will continue using this website and encourage others to do the same.

Ruth

2 August 2016
Unprompted review
Rated 3 out of 5 stars

Not happy with overall transaction

Bought three pieces. One piece that was delivered was the wrong piece. Didn't love the size of the other two, but that was my fault so I kept them. Had to contact ArtSpace several times throughout the refund/mail back process. Not a terrible experience; but, it was more work and worry on my part than I wanted or had time for.

27 June 2016
Unprompted review
Artspace logo

Reply from Artspace

Hi Andrew,

Thank you for your feedback! Be assured that it will be taken into account and any future interactions will be as prompt and as speedy as possible.

We are sorry you experienced the unusual occurrence of receiving the wrong piece. More checks have been implemented at our printer workshop to ensure the correct print is being shipped.

Concerning having a better gauge of sizing, a helpful feature in our Artspace App is our new 'View in my Room' option that would allow you to see the piece on your wall via your mobile device. Do email us directly at advisor@artspace.com with any questions you may have in the future!

Rated 5 out of 5 stars

Bought many pieces!

I've purchased several works from Artspace over the past three years and it's been great. Excellent client services and a fantastic selection, too!

22 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Fantastic experience buying from Artspace. Hannah and Makeda are fantastic. The have an extensive pool of knowledge and are incredibly professional. They make the process of buying, framing and shipping seamless. Bravo!

21 June 2016
Unprompted review
Rated 5 out of 5 stars

Great Art/Great Prices!

Artspace offers a compreshensive selection of contemporary art works with all pertinent information provided upfront including pricing for each art work to help you shape a purchase decsion. This feature eliminates the guess work, and mystery of art work buying and ulitmately the pricing of art work. Artspace shoots straight from the hip concerning its art offerings. Artspace colloborates and partners with established, reputable galleries and small non-profit arts related organization to provide a wide range of art mediums and price points. I've purchased three works to date and have been very satisified with all three purchases. Artspace is my go to source, FIRST for art work purchases.

21 June 2016
Unprompted review

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