Artisterial Reviews 

I ordered one painting on 10th April. It is now 14th July and I am yet to receive it. Very little response to emails, told 2 weeks ago I would receive the tracking number the next day and still not received it. On my “online account” that status hasn’t changed from “processing”. Emailed them a few times saying i think it’s a scam and I want an urgent update or I’ll be requesting a refund - no reply.

Order never delivered. Customer support lying to you. Seems like a SCAM

I’ve been living in hope that my art would arrive even after reading all the negative reviews here. I have tried and tried with many emails and they best response is “it’s been delivered”

Very disappointed

I ordered this painting 2 months ago almost 3. It took forever but it finally came. I thought it had a gloss finish but it doesn’t it’s straight canvas. I love it! Looks just like the pictures on the site minus the glass like finish but I think it looks more classy that way so I’m happy. Customer service responded once after 4 emails for an update. But I received it so no harm no foul.

Scam Alert!
Ordered weeks ago 3 paintings.
Was supposed to be shipped on May 13.
No news. No updates. No replies to my emails.
I asked for a refund, no answer.
Pathetic customer Service.
This is most likely a SCAM.
Do not purchase from these crooks.
BEWARE

No response I’m very disappointed at least let people know what’s the status of there products if I’m spending 300-600 dollars on pictures I expect communication

Terrible. I bought on april 7th, 45 days pass and nothing.
Nobody answer! I'll process this company and report internet crime

Even long delivery but still testified. The canvas is excellent. Im really happy with the quality. Value for money.

We are yet to receive 3 paintings that I ordered on 17th March, and it is now 16th May. I have emailed asking for clarity of when our paintings will be delivered and had very vague responses. I am starting to think this is a big scam.....beware...

The painting looks fantastic and I had to wait slightly longer than I expected however it was worthy. Re delivery slightly more frequent update/ communication could be encouraged. Overall I'm really happy with this fantastic product. Thanks.

Absolutely pathetic customer services. Its been over a month since i placed an order (Order Number - 8343) and so far haven't received any update on delivery status. I have sent almost 5 separate emails asking and yet no response.

Order value over £200.

Paid an order, no product in two months, no response to inquiry. Order No.7898

Absolute scam just received my money back from PayPal...
Do not order from here.

Not often I rate badly, but man I wish people would pay attention to the bad reviews here.

My story is much like the others here. Ordered on 7 October 2020, have them some grace due to COVID and Brexit, but fed nothing but lies from their "support" and then radio silence after requesting a refund 2/3 months ago.

My fault really for not doing more due diligence. No registered company and deleted comments on Facebook, with shoddy reviews. I doubt the 5* reviews are genuine.

If you read this, please please avoid.

I was very curious if the paintings would match my style in the house. It turned out super good! The paintings are of very good quality, and they are also hand painted!

Awful customer service wife says the quality is terrible also

Ordered on 9th Jan, customer service has not been responsive on status of my order (they have initially replied that they will look into it but hasn't replied to any of my mails in the last 1 week). It has been 2 months and I am still unsure where my painting is. Truly disappointing.

After replying on 9th March that they will rearrange for a new delivery which is expected to take another week, I have yet to receive the painting (as of 23rd March) and customer service has also not responded to my follow up emails.

Your fast, beautiful well made I love my picture.

This is a fraudulent business STAY AWAY
Never received product and they pretend it’s on its way
PayPal have accepted the case and refunded me.
Disgusting
DO NOT USE THEM

Paint arrived damaged (totally broken frame and canvas). Costumer Service inexistent. No proper responses -always say will respond/act tomorrow.... then silence...- note there isn’t an address nor a phone number on the website. I’m having to use Section 75 Credit Card Act to get a refund... do not use.