Artilect Reviews 55

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, particularly highlighting the comfort and functionality of items like merino shirts, base layers, and hiking gear. Many consumers appreciate the softness and durability of the materials, noting that the products perform exceptionally well for various activities, including multi-day hiking and mountain biking in cold temperatures. The sizing is generally considered accurate, though some suggest sizing down if between sizes. However, some customers also noted issues with the delivery service, specifically mentioning negative experiences with FedEx, which led to delayed or lost packages. A few people were dissatisfied with the return and exchange process, citing additional delivery charges and a lack of clarity. Additionally, some reviewers expressed a preference for less packaging, finding the individual cardboard wrapping for each item unnecessary.

What people talk about most

Product

Consumers find product to be positive, highlighting its excellent quality, durability, and comfort. Many... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with some... See more

Based on these reviews

Rated 5 out of 5 stars

I was already a fan of merino shirts, but this merino tencel blend is even better: softer and it holds better form as well. Very happy with these shirts. Bought them for multi day hiking cause unlike... See more

Rated 5 out of 5 stars

Outstanding products, ships quickly. Size is fairly accurate. I'm 5'7" 125lbs, Mens Eldorado Merino Hoodie Small is a bit generous on me, Mens Boulder 125 Legging Small is spot on

Rated 5 out of 5 stars

Really impressed with both the products and service. Have jackets, trousers, and base layers- all really good quality. Was first interested in the sustainability in how they’re constructed but the fun... See more

Rated 5 out of 5 stars

I got my artilect performance shirt in Cody Wyoming.Needed it for hikes in the mountains, the shirt proved itself . Wanted to buy another one, looked in Jackson Wyoming but couldn’t all the outdoor... See more


Company details

  1. Sportswear Store

Written by the company

ARTILECT is driven by people with decades of experience at the highest levels of designing, developing and actually using performance apparel. We utilize field- proven technologies in fabrics and construction and work directly with the world’s most innovative suppliers to continue to push limits and set new standards for others to follow.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

55 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great value

Arctilect stands out with using NuYarn garmins at a fair price. From order to shipping to receipt, everything runs quickly and smoothly.

25 September 2025
Rated 4 out of 5 stars

Excessive and unnecessary packaging

I bought two base layers which were perfect.
BUT each item came in unnecessary cardboard packaging. While alternative uses for the packaging were suggested, I would have preferred to have received the items without any packaging at all.
If the product is that good it doesn't matter what it's wrapped in!

28 August 2025
Unprompted review
Rated 4 out of 5 stars

Ordered a t-shirt for my wife but when…

Ordered a t-shirt for my wife but when it arrived it was clearly the wrong size - my fault. She went online and quickly arranged for a free exchange for a better fit. Shipped (free) back to Artilect and after allowing for long distance return shipping I contacted them and a few days later a perfect fit arrived. Good product, good customer service.

14 July 2025
Rated 5 out of 5 stars

Better than just merino

I was already a fan of merino shirts, but this merino tencel blend is even better: softer and it holds better form as well. Very happy with these shirts. Bought them for multi day hiking cause unlike synthetic shirts, these won't smell and you can actually wear them multiple days and still feel fresh which is important is you travel (ultra) lightweight.

9 July 2025
Rated 1 out of 5 stars

Wrong size sent, size ordered never in stock.

I ordered a size Large and a Small was sent. ‘Simple’, I thought, ‘I’ll just swap it for a Large - mistakes happen after all’.

There were no size Large in stock. I seriously doubt there were ever any size Large in stock. Could’ve just told me this so I wouldn’t have had to deal with the hassle of returning the item. It’s a PITA that could’ve been avoided.

26 June 2025
Artilect logo

Reply from Artilect

Hi,

Thank you for taking the time to leave a review of your recent purchase - I can only apologise we had an inventory issue and sent an incorrect size out to you. I have passed this onto the wider team to help ensure we do not repeat this.

Thank you for your understanding,
Laura

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