Arthur & Hamilton Limited logo
Visit website

Arthur & Hamilton Limited Reviews 

158
•
TrustScore 5 out of 5

4.8

Property Management Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the cleanliness of the facilities, including rooms, bathrooms, and common areas, often describing them as spotless and tidy. Many people appreciate the excellent location, noting its convenient walking distance to the city center and main attractions, making it ideal for various stays. Reviewers also highlight the friendly and communicative hosts, who contribute to a comfortable and welcoming atmosphere, often making them feel right at home. The quality of the accommodations, described as bright, airy, and well-maintained, further enhances the positive experience, with many planning to return. However, some customers also noted that while the overall experience was positive, a room could potentially benefit from a makeover.

What people talk about most

Location

People report positive experiences with location, often highlighting its proximity to the city center and... See more

Facilities

Consumers find facilities to be positive, with many reviewers describing them as beautiful, pristine clean,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness and helpfulness.... See more

Quality

Users describe positive interactions with quality, consistently praising the cleanliness and tidiness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely little place to stay, set up like a mini boutique hotel. Everything was really neat and tidy, kitchen and bathroom were spotless. Great internet connectivity I felt really comfortable there a... See more

Rated 5 out of 5 stars

From the moment we arrived, we felt right at home. Check-in was simple with clear instructions, and the place was spotless.The area was quiet and peaceful, yet only a 10-minute drive to shops and rest... See more

Rated 5 out of 5 stars

Great place to stay. Quick check-in explain with easy to follow video. Nice rooms, clean with tea making facilities and cheapest I found in Cardiff. (bring your towel) No hassle, no problems, will bo... See more

Rated 5 out of 5 stars

Clean and tidy space, quick response by hosts, and walking distance from city centre! Wonderful location and cute and clean lodging! Highly recommend!

Company details

  1. Property Management Company
  2. Property Investment
  3. Property Maintenance
  4. Real Estate Consultant
  5. Real Estate Rental Agency

Written by the company

We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.

Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(158)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

From the moment we arrived

From the moment we arrived, we felt right at home. Check-in was simple with clear instructions, and the place was spotless.The area was quiet and peaceful, yet only a 10-minute drive to shops and restaurants. Overall, it was a peaceful and memorable stay—exactly what we needed.”

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, clean room and the house is located at a very convenient spot in Cardiff. Easy check in and check out. Would recommend.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

100 recommendations on that

I had an amazing experience with the owner of the house. As he helped us to explore the surrounding, such a nice room it was as we sharing the room the prices were so reasonable and the bed was very comfortable neat and clean. The rooms were very nicely decorated. love that xx

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Great stay

The instructions were very clear for how to get the keys when arriving. The space was clean and kept tidy. The room was fitted with a desk and cupboard. The location is only a 30 minute walk to the city centre.
Overall, we enjoyed our stay here.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

The location was perfect! The instructions on how to locate everything was very thorough! Thank you for a lovely stay!

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Great location

Great location, everything promised in the property lived up to expectations! Parking was easy the instructions for access perfect and great location, the room was clean and tidy and we didn’t hear a peep off the other guests,

Thanks

Gareth.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

"I recently had the pleasure of staying…

"I recently had the pleasure of staying at this hotel, and I must say it exceeded my expectations. The house is exceptionally clean and well-maintained. One of the standout features is its convenient location, with all essential groceries and restaurants readily available nearby.

23 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look