Overall, there were no issues except I was waiting for the reply for 5 days when I contacted the support. But it was July, vacations, so I can understand it. :)
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See what reviewers are saying
Unfortunately the mirror look chap when light is off, like kid toy. Also the magnifying mirror is not shining in both circles, the inside circle doesnt shine. The led stripe doesnt have cover to sprea... See more
Company replied
The mirror arrived broken. I reported the issue immediately, but even after 20 days, I have received neither a replacement nor a refund. I consider this level of customer service extremely unprofessio... See more
Hi. The mirror is beautiful. The only one thing which could be better is lenght of the power cable on the mirror. The connection to power was slightly complicated. Especially in cases with larger mir... See more
Company details
Information provided by various external sources
Spoločnosť Foram, známa pod značkou Artforma, je popredný výrobca LED podsvietených zrkadiel v Európe. Neustále zdokonaľovaný výrobný proces a mnohoročné skúsenosti v odvetví sú zárukou najvyššej kvality výrobkov s prakticky neobmedzenými možnosťami úpravy.
Contact info
Slovakia
- artforma.sk
3.5
Average
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Mirror with LCD panel for time and leds for lightning
We order mirror which arrived in excelent condition without damage. Really good packaged. Mirror is pretty nice and we are so happy about we bought it so we recomend everyone else these company.
5 March 2022
Excellent service and a great product
Excellent service and a great product, I am very happy with my purchase.
18 February 2022
Expected
Expected, bigger support in after sales service. Anyway mirror quality hit our needs.
17 February 2022
Everything OK
21 December 2021
Excellent
Everything is excellent. Product was delivered in time and waiting quality. But I have one important question. A part of package was some liquid, I think with silicon? Problem is I haven´t got no manual or others information for use it. I can´t find this information on your web too. So I don´t know how to use it. Thanks for your answer.
7 November 2021
unfortunately the product was not the…
unfortunately the product was not the best quality worth of the money in terms of materials and material connections.
Turning on of the mirror always makes a very loud uncomfortable sound from the speaker
1 November 2021
Reply from Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
Would you be so kind and tell us more by email?
Best Regards.
Artforma
Very nice work
Very nice work. Mirror looks excellent. Clean workmanship. Package was also solid. Thank you. 👍
28 September 2021
Not dark mirror just normal white.looks…
Not dark mirror just normal white.looks like mirror for 70euro not 380euro.
27 September 2021
Reply from Artforma
Good morning,
Yes, our mirrors are made from an ordinary mirror pane which is not black. Can you please tell us where did you find an information that our products are dark?
We would be really grateful.
Best Regards.
Artforma
I was rather satisfied with product
I was rather satisfied with product. But I had been waiting for delivery for a long time - nearly 1 month.
Maria
16 June 2021
The mirror has come broken in a several…
The mirror has come broken in a several pieces even though the company stated that it should come without a damage.
13 June 2021
Reply from Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
In this case, of course we would like to help you and we sent you an email with more information about this complaint.
Can you please, verify it?
Besty Regards.
Artforma
The mirror itself is good
The mirror itself is good, looks like of nice quality, arrived perfectly packed. However, I had a major issue with wifi weather station (with non-colour display). First I had problems with connecting it to the internet, lost several hours trying to fix it, and now it seems to show wrong weather info. Switching between weather servers helps a bit, but I would still suggest to order mirror without it or with the other type of weather station option ( models with colour screens) as they seem to be made by different brand.
16 May 2021
Reply from Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
We sent you an email because we would like to help you.
Can you please response and send us photos?
Your satisfaction is very important for us.
Best Regards.
Artforma
Average
I ordered and paid for a mirror with scaling of the lumens and I got the remote controller (I thought it will be directly on the mirror, but it is not) and from the remote controller I´m able to turn on only the level 1 and nothing else (there are 4 levels on the controller). I´m kind a disappointed, because also in one corner is the mirror not perfectly done. Nice idea, nice page, but need to improve the quality in future.
4 May 2021
Reply from Artforma
Good morning,
Please, take our apology for that unpleasant situation.
We sent you more details on your email.
Would you be so kind and check it out?
Best Regards.
Artforma
The ordered mirror arrived as promised
The ordered mirror arrived as promised, safely packaged. Very nice product and exactly as described
26 April 2021
Everything great, only power cable could be longer
Hi. The mirror is beautiful. The only one thing which could be better is lenght of the power cable on the mirror. The connection to power was slightly complicated. Especially in cases with larger mirror (160x80cm). We’ve got lucky the cable in our wall was long enough but it’s not very common case.
Please deliver the mirrors with longer connecting cables reflecting size of the mirror.
16 April 2021
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