Artforma Reviews 

189
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

The mirror is a mirror, the size is what we ordered. But, the intedrated WiFi weather station is a cheap solution with some unexpexted depth as it's positioned behind the mirror. Also the integrate... See more

Company replied

Rated 5 out of 5 stars

The mirror is beautiful. However, the mounting of size of 150x100cm is not so easy. Also, after the mounting there is not possibility for adjustment.I would expect not to hung the mirror simply on hoo... See more

Rated 5 out of 5 stars

60*80 oval mirror: Delivery, product quality is great. Something to improve: it's not the best idea to put stickers on the mirrors itself, one of them didn't come off that easily; avoid using pen on t... See more

Rated 4 out of 5 stars

Quality of the mirror is great, had some difficulties with the setup, but after a few mins all is working fine. -1 star for the delivery timeline and method. I received a bit late and from 2 differen... See more

Company details

  1. Mirror Shop
  2. Bathroom Remodeler

Information provided by various external sources

A Foram cég, mely az Artforma márkanéven is ismert, Európa egyik vezető LED megvilágítású tükröket készítő gyártója. A folyamatosan tökéletesített gyártási folyamat és az ágazatban felhalmozott sokéves tapasztalat garantálják a határtalan módosítási lehetőségekkel bíró termék legmagasabb minőségét.


Contact info

4.2

Great

TrustScore 4 out of 5

189 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(189)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The temperature messurment is awful

The temperature messurment is awful. Tried contacting them but they will not fix this. We also wanted to buy a smart panel and clicked on this when ordering. But apperntly this is only with temperature and clock.

2 August 2021
Unprompted review
Artforma logo

Reply from Artforma

Good morning,
We are really sorry that you are not satisfied with the received product at all.
We will do our best to help you if you response to our message. We would be really grateful and once again please take our apology for troubles.
Best Regards.
Artforma

Rated 2 out of 5 stars
Artforma logo

Reply from Artforma

Good morning,
Please, take our sincerely apology for that unpleasant situation because it should have never happened.
We sent you an email with more informamtion.
Would you be so kind and check it out?
Best regards.
Artforma

Rated 2 out of 5 stars
Artforma logo

Reply from Artforma

Good morning,
Please, take our sincerely apology for that unpleasant situation because it should have never happened.
Would you be so kind and tell us more about it?
We sent you an email - can you please response?
Your satisfaction is very important for us.
Best Regards.
Artforma

Rated 5 out of 5 stars

Fantastic

Fantastic. Such a great company to deal with.
Their customer service is spot an and very fast to communicate. Product is outstanding.

30 June 2021
Unprompted review
Rated 3 out of 5 stars

Customer service

First I was not able to pay via paypal, but I was not able to change the payment terms eider. Then I wrote an e-mail to service(at)artforma.hu requesting support from you, but I got no answer for two weeks.
Then I tried to call the number listed on the hungarian homepage: 36 18 001 923, but it is unreachable. I tried it for a few days…

Update: I get a replays and help from Artforma after the problem with my purchase. I hope the can fix the issue with the support in Hungary soon.

3 June 2021
Artforma logo

Reply from Artforma

Good morning,
Please, take our sincerely apology but as we can see, we sent you an email including the link for the payment and unfortunately, we have not teceived a response regarding this order.
Of course, satsiafction of our customers is very important for us and we sent you more information on your email.
Would you be so kind and response?
Best Regards.
Artforma

Rated 2 out of 5 stars

Very overpriced, not that quality

Nice plans but very very weak implementation.
The mounting of the mirror on the cabinet is not accurate. The material of the electrical outlet is very weak. The switch is not nice and there are no pictures on the webpage about this poor quality attachments.

22 May 2021
Artforma logo

Reply from Artforma

Good morning,
Please, take our sincerely apology for that unpleasant situation.
Would you be so kind and response to our message on email to tell us more about it?
Satisfaction of our customers is very important for us and we would like to help you.
Best Regards.
Artforma Team

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