Artfinder Reviews 6,867

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often finding the artwork even better than depicted online. Many appreciate the website's ease of use and the ability to discover unique pieces from artists worldwide, highlighting the excellent user experience and the smooth delivery service. However, some customers experienced issues with delivery, including lost items, customs delays, or incorrect addresses. A few reviewers also noted problems with the structural integrity of certain artworks or difficulties with the website's invoicing feature, which printed extra, unwanted pages.

What people talk about most

Product

People report positive experiences with product. Many customers praise the quality and appearance of the... See more

Website

Clients share positive opinions on the website, often highlighting its ease of use and navigation. Reviewers... See more

Quality

Consumers find quality to be positive, with many praising the artwork for being exactly as pictured,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and timely... See more

User experience

Users describe positive interactions with the user experience. Customers consistently praise the platform's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding original artwork by emerging artist with the content I enjoy. I only have two recommendations for you guys moving forward. 1. Teach your artist about paperwork i.e. Biography's and C... See more

Company replied

Rated 5 out of 5 stars

Another great experience from Artfinder. Always has a great choice of art at great prices - especially when there’s offers on!!😃 The piece I bought this time is an exceptional still life painting.... See more

Company replied

Rated 5 out of 5 stars

If any issue arose it was easy to talk to actual people who had actual information and could resolve problems. They also pre-emptively solved problems such as whethe artist filled out customs forms in... See more

Company replied

Rated 5 out of 5 stars

ArtFinder is a great way to find art from around the world. After months of searching online and in galleries, I found the right painting on ArtFinder that spoke to me, and complemented other art on... See more

Company replied


Company details

  1. Art Gallery
  2. Interior Designer

Written by the company

At Artfinder we champion independent artists all over the world, bringing their incredible work to your home. Tired of the same old? Join us!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

All is good

Got what I wanted

4 December 2025
Artfinder logo

Reply from Artfinder

Hi James,

Thanks for taking the time to leave us a review. We’re pleased to hear that you found an artwork you wanted through Artfinder!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Great site for art.

Great site for art.

10 December 2025
Artfinder logo

Reply from Artfinder

Hi M Ormond,

Thanks for taking the time to leave us a review. We’re thrilled to hear that you find Artfinder to be a great site for art!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 4 out of 5 stars

I picked the wrong artist.

I bought a painting from from one of their artists and I was disappointed when I received it. The artist had also included a card that said he would give me $30 to give him a 5 star review. I thought that was inappropriate. The artfinder people were easy to deal with and I received a refund when I returned the painting.

1 December 2025
Artfinder logo

Reply from Artfinder

Hi George,

Thanks for taking the time to leave us a review. We’re sorry to hear that the artwork did not meet your expectations and the experience you had with the artist regarding the card included with the order, as incentivising reviews is strictly against our policies.

We appreciate you raising this with us at the time. We’ve since addressed it directly with the artist, and we’re glad our support team was able to assist promptly and arrange a refund upon return.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Excellent Communications

Excellent communications with their customer liaison team and with the seller via Artfinder's link. There were issues with the delivery initially (Parcelforce's fault) which meant the package was returned to sender and had to be re-sent. Artfinder was very proactive in ascertaining what was going on and in giving options for proceeding.

5 December 2025
Artfinder logo

Reply from Artfinder

Hi Rob,

Thank you for taking the time to leave us a review. We’re delighted to hear that you found the service excellent and had a positive experience with both our support team and the sellers through the messaging system. That’s wonderful to hear!

We’re sorry about the initial issues you encountered, but we’re pleased everything was resolved and that you’ve now received your artwork.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

I've ordered a few pictures from…

I've ordered a few pictures from artfinder never had any issues the pictures have always turned up and been well packaged

3 December 2025
Artfinder logo

Reply from Artfinder

Hi Spike,

Thanks for taking the time to leave us a review. We’re pleased to hear that you've ordered a few pieces from Artfinder and that they've always been packaged well and securely.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 4 out of 5 stars

Tired of the automated messages

Tired of the automated messages. I arranged for the pictures to arrive after the new year, they are not being sent late.

21 November 2025
Artfinder logo

Reply from Artfinder

Hi Vicki,

Thanks for taking the time to leave us a review. We’re glad to hear you’ve coordinated with the artist to have the artwork dispatched later, so it arrives after the New Year. We’re sorry about the automated messages you’ve been receiving regarding this order.

Please kindly reach out to us at customers@artfinder.com, and we’ll be happy to sort this out for you.

Thank you for supporting our independent artists and helping us help the planet!

Best regards,

The Artfinder team

Rated 5 out of 5 stars

I received exactly the piece I ordered…

I received exactly the piece I ordered packaged beautifully and shipped quickly. Very pleased with my item and with my shopping experience.

3 September 2025
Artfinder logo

Reply from Artfinder

Hi Mckenna,

Thanks for taking the time to leave us a review. We’re delighted to hear your order was beautifully packaged and arrived quickly. It’s wonderful to know you’re happy with your artwork and your experience on Artfinder.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Everything excellent

Excellent service, great communication, fast delivery. The image of the painting is exactly the same as the original.

19 November 2025
Artfinder logo

Reply from Artfinder

Hi Corinna,

Thanks for taking the time to leave us a review. We're thrilled to hear that you've found the service to be excellent, with great communication and fast delivery. We hope you love your new artwork!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Extremely Happy!

Product as expected…delivery time as expected…good communication

26 November 2025
Artfinder logo

Reply from Artfinder

Hi David,

Thanks for taking the time to leave us a review. We're really glad to hear that you're extremely happy with your new artwork and that the delivery was as expected, with good communication along the way. We hope you love your new artwork!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Artfinder is a wonderful website.

I really like Artfinder. Wonderful variety. Quickly found a painting I loved. The site is very easy to use and artist contacted me quickly. Excellent communication. The piece was quickly shipped and very well wrapped. It arrived in perfect shape. Would definitely recommend Artfinder to family and friends.

11 November 2025
Artfinder logo

Reply from Artfinder

Hi there,

Thanks for taking the time to leave us a review. We’re delighted that you found a painting you love and that the website was easy to use. It’s great to hear that communication with the artist was excellent and that your artwork arrived safely. We truly appreciate your recommendation to friends and family.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Artfinder "a good company deal with"...

Artfinder are a good company to deal with. Access to a variety of talented artists from around the world.
The web layout for ease of use is excellent. I particularly like having direct access to the artists.

17 November 2025
Artfinder logo

Reply from Artfinder

Hi Thomas,

Thanks for taking the time to leave us a review. We’re really glad to hear that you find Artfinder to be a good company to deal with and that the web layout is easy to use! We're pleased to hear you've had a great experience.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Love Artfinder

Love our new painting. Laure the artist was prompt in replying. Painting was beautifully and securely wrapped and arrived very quickly. Would highly recommend.

28 November 2025
Unprompted review
Artfinder logo

Reply from Artfinder

Hi there,

Thanks for taking the time to leave us a review. We’re thrilled to hear that you love your new painting. We're also glad to hear the artist securely wrapped the artwork and that it arrived promptly.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 4 out of 5 stars

Love the variety

Love the variety but postage costs can be very high. Didn't quite understand the system but figured it out with a bit of help. Nice to have another portal to check out when I feel the urge for an original.

11 November 2025
Artfinder logo

Reply from Artfinder

Hi Sue,

Thanks for taking the time to leave us a review. We're thrilled you love the variety and enjoy using our site to find original artworks.

Thank you for bringing the high postage costs and initial system confusion to our attention. We are always actively seeking ways to enhance our shipping choices and make the platform easier to use.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Beautiful Artwork

Beautiful artwork that I’ve been buying for the past few years.

18 November 2025
Artfinder logo

Reply from Artfinder

Hi William,

Thanks for taking the time to leave us a review. We're so glad to hear that you had another great experience on Artfinder and that you find the artwork to be beautiful. We hope you love your new artwork!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

I love my artwork

I love my artwork! What an amazing website where you can find all kinds of different art/artist. It also came promptly and wrapped up safe.
Will definitely use Artfinder again 😁

4 November 2025
Artfinder logo

Reply from Artfinder

Hi Kat,

Thanks for taking the time to leave us a review. We’re glad to hear you’re happy with your new artwork and that the artist sent and packaged the artwork securely! We're very pleased to hear you will be using Artfinder again.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Purchase of 3 paintings

The whole buying and delivery process was efficient. I was informed when the shipment was being started and was able to track the package. The package was delivered on time and was very well packaged.

15 November 2025
Artfinder logo

Reply from Artfinder

Hi Andy,

Thanks for taking the time to leave us a review. We’re thrilled to hear you’re pleased with the delivery process on Artfinder, and we're even more pleased to hear the artwork was packaged securely and was easy to track.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

I love Artfinder where you can find exclusive pieces of art.

I love Artfinder where you can find high quality one-of-a-kind artworks, sculptures, photographs, drawings, and so much more. Buy real art through this site. I have bought close to 12 pieces of art in the last 4 years. Always satisfied.

7 November 2025
Artfinder logo

Reply from Artfinder

Hi Edwin,

Thanks for taking the time to leave us a review. It's wonderful to hear that you find Artfinder to be a great place to find exclusive one-of-a-kind art of different mediums, and that you've brought many pieces to add to your collection!

Thank you for supporting our independent artists and for helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Goid comunication between company…

Goid comunication between company ,artist and myself ,keeping me updated and wekk informed

3 November 2025
Artfinder logo

Reply from Artfinder

Hi Mr D Logan,

Thanks for taking the time to leave us a review. We're really pleased to hear that you received great communication throughout the process from all parties and that you were well informed. We hope you love your new artwork!

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

Handy site for searching 1,000s of art pieces

Handy site for searching art, found a piece I loved and it came quickly and looked as it did (even better) than in the pictures. Would use the site again

3 November 2025
Artfinder logo

Reply from Artfinder

Hi Deborah,

Thanks for taking the time to leave us a review. We’re delighted to hear that our site made it easy for you to find a piece you love. It’s also great to hear it arrived promptly and that you would use Artfinder again.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com.

Best regards,

The Artfinder team

Rated 5 out of 5 stars

the art is great, but the shipping is expensive!!!

You have some pretty talented artists whose work is breath taking!

8 November 2025
Artfinder logo

Reply from Artfinder

Hi Helen,

Thanks for taking the time to leave us a review. We’re thrilled to hear that you find the artwork breathtaking!

We’re sorry, however, that the shipping costs feel expensive. Please note that each artist sets their own shipping fees based on their location and packaging requirements, but we truly appreciate your feedback.

Thank you for supporting our independent artists and helping us help the planet!

If you have any queries moving forward, please don't hesitate to contact us at customers@artfinder.com - we're always here to help.

Best regards,

The Artfinder team

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