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3.1
3 reviews
No history of asking for reviews
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Be aware that although the company has a .co.uk web address and shows prices in £ your order will be shipped from Australia. I incurred a £60 customs charge on my purchase because of this. Misleading doesn't begin to cover it.
My previous review was 1 star as I incurred customs and VAT charges in the UK. Artem customer service promptly responded to me confirming that they would cover the costs as is their policy. I was unaware of this as it is not clear on their website though in the FAQ. By return they refunded me my customs and VAT charges. Most impressive.
As far as the strap is concerned I now have it on my Omega Snoopy and it is fabulous, far superior to the Omega strap. It hugely improves the comfort of wearing the watch
Really naughty.
Website is a .co.uk, prices all in GBP yet only discovered the strap was being shipped from Australia after I'd paid and got tracking info. Hit with a £70 duties charge that is hidden in an FAQ page on the website. That's not how a legit company does business; you should be upfront about where items are shipped from and absolutely shouldn't gloss your webshop to hide the fact you're overseas.
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