Quoted $4,000 in Repairs—Turns Out the AC Was Fine
We called this company for same-day service after our guests reported that the air conditioning had stopped working during very hot weather in Spring Hill, Florida.
The technician told us that the evaporator coil had failed (which is under warranty), pointed out several other alleged issues with the system, and quoted approximately $4,000 in repairs for labor. We were also told that the unit was frozen solid and that multiple components were not functioning properly. During the conversation, we felt pressured to make a quick decision.
Fortunately, we decided to have another HVAC company inspect the system before proceeding. The second company thoroughly checked the unit, including refrigerant pressures and overall operation, and found that the system itself was functioning properly. They determined that the freeze-up was caused by a clogged air filter restricting airflow. After the unit was properly defrosted and the airflow issue was corrected, the AC returned to normal operation.
Based on our experience, the diagnosis and repair recommendation from the first company were completely inconsistent with what was actually wrong. We are very disappointed and concerned that expensive repairs were recommended when they were not needed.
For that reason, we would not use this company again and cannot recommend them to others. We strongly encourage homeowners to get a second opinion before authorizing major HVAC repairs.