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ARS/Rescue Rooter - Blue Dot Services Reviews 9

TrustScore 3.5 out of 5

3.7

125 Industry Lane, 21050 Forest Hill, MD, US


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Rated 3 out of 5 stars

Different techs gave different analyses as to how to fix the À/C. Took too long to get the parts. Time ranges given for “confirmed” appts. were way off. We went a month of hot days/nights without A/C.... See more

Rated 5 out of 5 stars

Guy was honest. He could have told me the refrigerant was low and I would have believed him, but he didn’t. That counts for something when I’ve had so many techs lie or exaggerate

Rated 5 out of 5 stars

Quick, courteous and reliable service even on weekends. I have received a call and confirmation on a weekend while I had an urgent issue with AC in an extremely hot day. They’re the best!

Rated 1 out of 5 stars

April I had you come out and do seasonal.check up He did that than in May I seen a leak from pipe outside that you installed So I called to have someone come out to correct it Scheduled it for Thu... See more


Company details

  1. HVAC Contractor
  2. Air Conditioning Contractor
  3. Electrician
  4. Heating Contractor
  5. Plumber

Written by the company

Blue Dot Services of Maryland has delivered trusted HVAC and plumbing solutions in Baltimore and the surrounding areas for nearly 50 years. Our skilled technicians provide expert heating, air conditioning, and plumbing repairs, installations, and maintenance, always backed by a 100% satisfaction guarantee. With 24/7 emergency HVAC and plumbing service, upfront pricing, and background-checked professionals, we prioritize your comfort, safety, and peace of mind. From furnace repair to drain cleaning to air quality solutions, count on Blue Dot for reliable service you can trust. Contact us today to schedule your appointment.


Contact info

  • 125 Industry Lane, 21050, Forest Hill, MD, United States

  • 410-204-2662

3.7

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Guy was honest

Guy was honest. He could have told me the refrigerant was low and I would have believed him, but he didn’t. That counts for something when I’ve had so many techs lie or exaggerate

12 June 2026
Rated 5 out of 5 stars

Excellent Service

Quick arrival. 4 1/2 hours from call to arrival.
Explained everything he was doing.
Didn't try to make up any problems.
Great service and Great tech.
Thanks

12 June 2026
Rated 5 out of 5 stars

Quick

Quick, courteous and reliable service even on weekends. I have received a call and confirmation on a weekend while I had an urgent issue with AC in an extremely hot day. They’re the best!

11 June 2026
Rated 3 out of 5 stars

Different techs gave different analyses…

Different techs gave different analyses as to how to fix the À/C. Took too long to get the parts. Time ranges given for “confirmed” appts. were way off. We went a month of hot days/nights without A/C. Available telephone numbers to call for info on progress or for customer relations to complain were hard to come by. Tech Reggie finally got A/C working. We would like to adopt him for future service needs.

4 June 2026
Rated 1 out of 5 stars

April I had you come out and do…

April I had you come out and do seasonal.check up He did that than in May I seen a leak from pipe outside
that you installed So I called to have someone come out to correct it Scheduled it for Thursday between 12-4 No show I called back again they scheduled it Friday 8am-12 No show Reschedule it for 12-4 Calked it above where it was leaking I called back I wanted refund for 40.00 I paid for seasonal check up Not for 3 no shows I spend 11 hours waiting and when I called they were short handed I am the customer at least they could have not scheduled me if they were not gonna show up I am very disappointed on how I was treated

4 June 2026
Rated 1 out of 5 stars

I was not impressed by the car lot…

I was not impressed by the car lot mentality and trying to sell me a new unit. How do you give me a qoute of 24,000$ than a 5000$ return customer discount. 24 hours later send me a qoute for 12,000$$. So if we are playing games with pricing, what else is going on? I will never call Bluedot again.

3 June 2026

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