ARNPROXY Reviews 11

I placed an order for a Residential Proxy (Order #32141) at 1:00 PM on April 13, 2026.

Now it is already 6:26 PM, and I still have not received any proxies. The order remains stuck in "Processing", even though the website обещает delivery within 1–5 minutes.

Because of this delay, I lost a client and suffered financial damage.

Support is not providing any real help — only saying there are “problems” without any clear solution or timeline.

I requested a full refund, but there is still no proper response.

This is very disappointing and unprofessional. If the issue is not resolved, I will proceed with a chargeback and report this case.

Be careful before using this service.

best proxy service for static ipv4, fast support and deliver.

I purchased an ISP proxy specifically for Google services — I selected "Google" as the intended purpose during checkout. The Ukrainian proxy triggered Google's device verification immediately, making Gmail registration impossible.

When I contacted support, they confirmed the issue affects ALL their Ukrainian proxies. They offered a US replacement. The replacement IP turned out to be owned by a Russian entity in Moscow according to WHOIS data — completely unacceptable and also flagged by Google.

I requested a $3 refund. What followed was days of deliberate stalling:

- "We are clarifying your request, please wait" — repeated multiple times over days with no follow-up
- "I don't understand what you've written" — said twice in response to clearly written English messages
- My support ticket was closed without any resolution or response
- Emails to their official refund address went completely unanswered
- Chat window gets closed by customer service if you don't reply within seconds, forcing you to restart the entire conversation with a new agent, and giving them an excuse to block you for "spam" — because naturally when a new conversation opens unresolved, normal people paste the same message again
- As you could guess, they eventually called my messages "spam" and blocked me from chat for 24 hours

Their refund policy states proxies purchased for Google will work for Google. Mine didn't. Their own support confirmed it. They offered a replacement that was Russian-owned infrastructure marketed as American. Then they refused the refund through every available channel. Through chat they just blocked me for "spam" (to be honest, this is the first company I know that blocks paying customers for "spam"). They did not answer even a single email sent to their official refund email mentioned on their refund policy page. They closed the ticket created inside their system without any resolution — just marked it closed.

Three dollars is nothing. The principle matters. If a company sells a product for a specific stated purpose, confirms it doesn't work for that purpose, provides a worse replacement, ignores all refund requests for several days across email, chat, and support tickets, and then blocks the customer for "spam" — that tells you everything about how they operate.

All the one-star reviews here are correct. Whatever the company tries to comment beneath them — trying to look better — it sounds so familiar! Do not be deceived by their overpolite voice. I heard it from all four or five support representatives I chatted with. They all "sound" exactly the same.

Avoid arnproxy.com.

Just got today a proxy from them for a week to test if this is going to fit my needs, I needed Brazilian proxy and I got Romanian, then talked to support and they changed it to The Netherlands (but not Brazil), Do not use them, the support team is also not adequate of what is going on.

Scam service - Avoid at all costs!
I purchased a service from Arn Proxy, but nothing works as promised. They sell fake services and do not provide what they claim. Stay away from this scam!

good premium proxy, recommend

I bought a 400$ proxy. A reliable and helpful site. proxies are certainly fine for my purpose. Thanks for your help