ARM Building Supplies Reviews 

46
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful range of products, noting that everything arrives nicely packaged and matches their home project needs perfectly. Shoppers are consistently happy with the remarkably fast delivery times and the exceptionally helpful drivers who always go out of their way to assist. Some reviewers were not happy with occasional delivery delays caused by sub-standard courier services or tricky narrow road conditions. A few other people also noted occasional order shortfalls, receiving incorrect item colours, or expressing a desire for better tracking communication when problems happen.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with prompt... See more

Product

Customers had positive experiences with product, noting that items were great quality, well packaged, and... See more

Order

Reviewers mention positive feedback about order processes, highlighting that it is easy to order online and... See more

Service

Users describe positive interactions with service, highlighting prompt order fulfilment and helpful... See more

Staff

Clients share positive opinions on staff, frequently highlighting helpful drivers and exceptional delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot praise ARM building supplies enough. Not only were the roofing sheet and associated hardware 40% cheaper than Screwfix, but the communication throughout my purchase was outstanding. I spo... See more

Rated 5 out of 5 stars

Purchased coping from this company. On arrival there was a shortfall in the number and some were the wrong colour. Having been in business myself know these things happen getting it corrected can b... See more

Rated 5 out of 5 stars

Prompt order process and delivery. I had to cancel a order prior to this from a well known company beginning with W as I was terribly messed about by their supplier.

Company replied

Rated 5 out of 5 stars

Products were great and delivered quickly. Most of all the delivery driver was exceptional and went out of his way to form a new plan when he realised the day before he wouldn't get down the lane, th... See more


Company details

  1. Construction Material Wholesaler

Written by the company

We are a customer/supplier-first company specialising in high-quality building and DIY products. Our business is built on a simple promise: To offer a seamless online experience and a curated selection of products delivered straight to your door from trusted suppliers across the UK. We have spent 30+years in the building merchants industry, building partnerships with the UKs best Manufacturers and Suppliers of Building Materials. This means your order is sent directly from our trusted suppliers' warehouses to you, ensuring faster delivery and a wider product range. You will receive information on your delivery once your order has been dispatched.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(46)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent product

4 January 2026
ARM Building Supplies logo

Reply from ARM Building Supplies

Thanks for taking the time to review us Matthew!

Best of luck with your project!

Alex

Rated 5 out of 5 stars

The best!

Always prompt, great value for money, and excellent delivery updates throughout.

16 December 2025
ARM Building Supplies logo

Reply from ARM Building Supplies

Thank you for your Review Moniza! Rob and I have very much enjoyed helping you with your orders!

Looking forward to seeing you again

All the best

Alex

Rated 5 out of 5 stars

Prompt order process and delivery

Prompt order process and delivery. I had to cancel a order prior to this from a well known company beginning with W as I was terribly messed about by their supplier.

10 December 2025
ARM Building Supplies logo

Reply from ARM Building Supplies

Thank you for your review Andrew!

Thank you for choosing ARM and we hope to see you again!

All the best

Alex

Rated 5 out of 5 stars

Great fast service good communication

Great fast service and communication. Very competitive pricing will use again.

4 December 2025
Unprompted review
ARM Building Supplies logo

Reply from ARM Building Supplies

Thank you for our first review Ian! We are glad you enjoyed ordering with us

We are looking forward to welcoming you back 💪

All the best

Alex

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