Armada Internet Reviews 

1,061
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting clear communication and a smooth onboarding process. Reviewers frequently commend the service for its speed and efficiency, with websites often becoming functional quickly and effectively. However, some customers were dissatisfied with the website ranking services, citing a lack of understanding of SEO principles and poor visibility in search results. A few other people also felt that the quality of the website design was subpar, with some reporting incorrect business names or unprofessional aesthetics. Additionally, some reviewers mentioned aggressive sales tactics and unhelpful customer service after the initial onboarding.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting excellent support from... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and efficiency of the... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the onboarding... See more

Website

Users describe positive interactions with website creation and setup, with many noting that their web page... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa was outstanding—she explained everything clearly and thoroughly, leaving no detail overlooked. She also promised to support me throughout the year, which gives me great confidence mov... See more

Rated 5 out of 5 stars

Beth was great with her detail, listening to our business requirements and answering any of my questions. Jason who is handling the account has also been very helpful and able to give clear structure... See more

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Rated 5 out of 5 stars

Melissa was absolutely fantastic from start to finish. She was professional, friendly, and incredibly helpful throughout the whole process. Communication was clear and prompt, and she went above and b... See more


Company details

  1. Online Marketing Agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,061)

760 reviews in the last 12 months

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Rated 1 out of 5 stars

I was cold called to use these and…

I was cold called to use these and after an extensive first call, I agreed to a call back when I started marketing for the year coming.

My website was created by them immediately at a good initial first year price, so far so good! However, my business name was wrong on the site. My business name is one whole word, but for some reason they have separated the name.

I raised this, and was told on the first call it will be rectified. It wasn’t. I mentioned it on the next few calls, on different months and still, 6 months later it’s still wrong.

They are good at SEO, clearly as my site ranking. However, website design is poor. It looks ai, it has no personality and doesn’t resonate well with who I am. I have had ONE lead in 6 months, which resulted in me reading an email asking if this website was fake and impersonating me. Fair enough.

They claim they are great, however I don’t see much investment possibilities going further, they can’t even change my business name. Would you expect a website for McDonalds, say “Mac Donald’s” it doesn’t look very professional.

Every time I have made mention of some changes to the site to maybe attract more clients and actual leads - I have been referred back to my own website, and told in not so many words that their website is amazing and working well and the conversion is a problem on my side, not there’s.

Yet, I have a successful business which books 50 weddings per year, and hasn’t needed any other website. I often book weddings through social media and use my website to link my about me/ packages etc. and have couples say “I really like your approach” “I love how you’re like us” “I really liked how you say XYZ” you only get that from my site, the site armada has made is just some ai created website that was made six months ago and not touched since.

All they’re interested in is telling me my site isn’t good enough, and to pay them a hefty sum to better the SEO. Whilst ignoring the issues of their website.

Rather not.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to communicate

Very easy to communicate
First communication i had was with with Chris, and I can say it was a very pleasant experience. Also Melissa was very friendly and
Very helpful, she gave me a comprehensive induction of the service they provide, and relevant details moving forward. Im looking forward to continuing working with you

1 July 2026
Unprompted review
Rated 1 out of 5 stars

They set up a facade website to promote…

They set up a facade website to promote my business with the wrong business name. I mentioned this last week and it still hasn't been changed. They added my steel building company to trade magazines as a "pet services" business. 24 hours after reporting it the changes cannot be seen. Be very careful of this company.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. Melissa and Rebecca were both friendly, knowledgeable, and incredibly supportive with every query I had. They took the time to explain everything clearly and made the whole experience straightforward and stress-free. Thank you both for your outstanding help—I would highly recommend your service.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

The supper team …

I am so glad that Armada are dealing with my advertising issues. I hope I can move forward with them to grow my business with their help and support. Thank you guys.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company.

Avoid this company.
They charged me £1200 to take over by business page which I found out was a free service.
They then lost my 50 5* reviews i had built in over many years and we have never been able to get them back. They also told me they could add fake reviews like they have on their own reviews. Disgusting company. How they are in business is amazing. When you call them all you hear is loud music, people shouting. They need to be investigated. I guarantee they will now add fake reviews to push this review down as far as possible. I have reported this to the relevant people.

26 June 2026
Unprompted review
Armada Internet logo

Reply from Armada Internet

Dear Karl,

I am sorry to see you felt the need to place this review.

Please respond to our request for further information allowing me to locate your account to investigate this further.

Warm Regards
Armada.

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