Hi Arktastic, I just wanted to give a small feedback regarding my recent order. I ordered the Anua 77 Soothing Toner, but I received the Heartleaf + Hyaluron version instead. It’s okay for me and... See more
Company replied
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Connecting the world through shopping!
1/35 Lanark St, 3169, Clayton South, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Love everything the products the employees and everyone they helped me so much and the product was sos much better
Amazing correspondence.
So efficient with email and phone conversations to ensure my
Gift was here before Christmas. My purchase was top of the range and at an amazing price. Will definitely be shopping with Arktastic again
Very good price and skin care products I ordered came with expiration date 2025 onwards! Would definitely recommend and I will be buying from them again! The only negative side was shipping delay..,
This was my first purchase with Arktastic. I received a phone call to say that the order was delayed and I would be receiving it the following week. The items arrived as promised !! I was really impressed with their customer service and effective communication . I will not hesitate to order from them again. All the best for 2023.
Friendly staff that gave updates about my order during Christmas rush
Prompt updates from the team even though I expected them to be late bcoz of the black Fridays shopping. Full marks to Eco friendly packaging.
Great service, fantastic price, personal communication and speedy shipping. Just one feedback though it’s not a negative maybe some communication from receiving order confirmation to when item is shipped. Only because there can be some uncertainty with things going missing etc. Would definitely buy from Arktastic again and will recommend to family and friends. Extremely satisfied customer
Fantastic Company
Always on time
owner Calls back straight away after a missed call.
I recommend them 100%
Keep me updated with my order and replied to my email in a timely manner.
I got the wrong product, I ordered the vitamin C cream with SPF protection, but I’ve received different Vit C cream, sent an inquiry but no response from your team. Quite disappointed.

Reply from Arktastic
the customer service for this business was amazing! firstly i really appreciate how the costs of the products are on the lower end, which makes me happy (because im a cheapskate). what also satisfied me as a customer was how they replied to me punctually after i emailed them about a shipping update. they explained to me clearly about the reasons on why it hasn't shipped yet, as well as the future updates on my shipment. this was very helpful as a customer! finally, when my package arrived, they also added a free product in there (a facemask)! it wasn't needed but they added it and this was very kind of them. i'll be continuing to buy from them in the future! :D
I purchased a 30 pack of pimple patches along with some other items, when I received my package there was a note stating that they had given me a pack of 90 instead as they had run out of packs of 30 and didn’t want me to have to wait. Great service
Responsive to customer inquiry, although it would have been helpful that you notify costumers of some delays in shipping beforehand , but overall I am satisfied as the issue was rectified right away.
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