Hi, I recently received delivery of what must be my sixth pair of Raven SE-15 sneakers, a great urban shoe. There is one consistent flaw I would like to point out to you. While the upper and the so... See more
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Company details
Written by the company
Copenhagen based sneaker brand. Inspired by the minimalistic Scandinavian architecture and lifestyle. Designs are clean, details are key, comfort is everything.
Contact info
Hauser Plads 10, 3rd floor, 1127, København K, Denmark
- +45 31 19 77 00
- support@arkkcopenhagen.com
- arkkcopenhagen.com
Replied to 61% of negative reviews
Typically replies within 2 weeks
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Reply from ARKK Copenhagen
Great Support!
What a great support I had! Quick answers and very good solution. Always friendly and putting the customer first.
Bought shoes in the sale, but the fit wasn't good. Had an extra discount but wasn't valid anymore when ordering other size. Had a great contact and the price difference was solved. Big shout out to Frederik. Till I buy again 😉

Reply from ARKK Copenhagen

Reply from ARKK Copenhagen
Very comfortable and high-quality…
Very comfortable and high-quality shoes. Delivery was quick and efficient.

Reply from ARKK Copenhagen
Very disappointed with my shoes 👟.
Very disappointed with my shoes 👟.
My boyfriend recommended this brand , he said it is the mist confortable tennis ever.
I bought a pair in January and just used them for a day, got blisters and pain in my heel.

Reply from ARKK Copenhagen
Ordering the shoes and the delivery…
Ordering the shoes and the delivery were fast and easy!! Have sent back to small shoes and am waiting for the refund now.
I haven’t received my purchase and…
I haven’t received my purchase and starting to get worried where is it. The tracking service told that the product has not in Finland yet but otherwise it is not trackable/visible for me. Hopefully I hear something about the situtation this week. Even get my shoes! Really look forward to it.
At first the design caught my eye
At first the design caught my eye they look really great...and I honestly have to say my new ARKKS are comfortable...Happy with my purchase 👌🏽💯

Reply from ARKK Copenhagen
Quick answer, but no answer and no solution (yet)
My order should have been delivered by now, and although the customer services reply quickly to messages, they simply don't answer the question. My order has only been "announced" to the delivery service, but the answers I am getting from customer service is that there are delays with the delivery. The delivery company did not get the order yet, only the electronic shipment details! I feel like this is going to be a start of a very difficult experience. It's my first order yet with them
Wasn’t like what i ordered before 💔
Did not receive my shoes yet.
Did not receive my shoes yet.
Paid 8 euro extra for delivery in 2 or 3 days

Reply from ARKK Copenhagen
Paid the price but received nothing
Well, I paid and received a tracking number but the status is frozen since 7 days, not sure if they have even sent the shoes...
Hard edge inside the shoe causing blister on the right heel
The right shoe is causing significant discomfort. The inside of the heel feels very hard and sharp, particularly where the upper edge of the plastic strap on the outside presses against the inner side. As a result, I have developed a blister on my heel.
Please note that I already ordered the shoes one size larger to ensure a comfortable fit. The left shoe fits well and does not cause any issues, but the right shoe is problematic. This is disappointing, as I had high expectations for this product.
Great quality
Great quality, nice design, very comfortable shoes and fast delivered. I highly recommend.
Ordered a model in leather and got a…
Ordered a model in leather and got a synthetic leather model. Very unhappy with Ark.
After contacting them they apologise for the mistake and made me a full refund. Thank you for the quick resolution.

Reply from ARKK Copenhagen
Beautiful design
Beautiful design, but the sizes are a bit of a problem either too big either too small. Perhaps an intermediate size is needed. For example in the Forma Runner, size 40 is borderline for me, while in the Ossera, size 41 is too roomy.
Fast and accurate
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