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Rated 5 out of 5 stars

Thanks for all that you have done Your service matched belief Your help never let us down It lived up to the Ark's motif We had a wonderful experience and are deeply grateful for your steer t... See more

Company replied

Rated 5 out of 5 stars

Lyndon and the team did a fantastic job from start to finish with setting up my online business profile. From designing my logo to setting up and managing my social media accounts/web site. They we’r... See more

Rated 5 out of 5 stars

"I found it very helpful to have a consultation call with Lyndon. He covered four areas that are the focus of some his offered services and provided valuable feedback on these components within my bu... See more

Rated 3 out of 5 stars

Great service from the start, the only thing i am not too excited about is that when i have issues, i get referred to a portal when ideally i would like to mention what my issue is and it gets dealt w... See more

Company replied

Company details

  1. Media and Marketing Agency

Information provided by various external sources

Ark Digital Agency is a digital agency that delivers measurable goals through eye-catching creative graphics, data-driven marketing campaigns and other digital services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Efficient

Efficient, concise, pragmatic

28 March 2022
Unprompted review
Ark Digital Agency logo

Reply from Ark Digital Agency

Hey Kaine,

It was great working with you. Thank you for taking the time to leave a review with us. We wish you all the best and are ready for your next project.

Lyndon, Co-founder

Rated 5 out of 5 stars

Brace yourself for the storm of customers

I hired them to build my website. Just gave them free hand to do whatever they wanted. Also, I've applied their advice.

My conversion rate has skyrocketed and I need to advertise very carefully, to not have more customers that I can serve.

29 September 2021
Unprompted review
Rated 5 out of 5 stars

Awesome!

Thanks for all that you have done
Your service matched belief
Your help never let us down
It lived up to the Ark's motif

We had a wonderful experience and are deeply grateful for your steer through our flood of grief. This was definitely a bespoke project and it was delivered how we wanted it - classic and professional. Appreciation is also extended to Lyndon for his super-star customer service and willingness to accept our challenge.

All the better best

7 April 2021
Ark Digital Agency logo

Reply from Ark Digital Agency

Working with you was a treasure.
We are happy that we could support.
Finding solutions for you was our pleasure.
Even though our time together was short.

We look forward to working with you on your next project.

Rated 5 out of 5 stars

Never used an agency before to build a…

Never used an agency before to build a website for a business but after using Ark, I don't think I will look elsewhere. Ark and Lyndon in particular were very helpful and they were very responsive when I needed them the most. Simply great.

17 December 2020
Rated 5 out of 5 stars

I received the graphics very quickly…

I received the graphics very quickly and they were all clear and well designed.

11 November 2020
Ark Digital Agency logo

Reply from Ark Digital Agency

Rumbidzai, thank you for taking the time to leave us this positive review. Customer satisfaction is a priority for us, and it's customers like you that make our job enjoyable. We look forward to serving you again.

Adam Watkins, ‭Senior Administrator

Rated 3 out of 5 stars

Great service from the start

Great service from the start, the only thing i am not too excited about is that when i have issues, i get referred to a portal when ideally i would like to mention what my issue is and it gets dealt with.

26 August 2020
Unprompted review
Ark Digital Agency logo

Reply from Ark Digital Agency

Hi there!

Thank you for taking the time to leave us this review. We're delighted to read that you had "great service from the start."

I'm sorry you found our support system frustrating. Along with being able to open a support ticket through the client area, you're welcome also to contact us via email, phone or live chat. None of the latter three options requires you to log in to the client area. However, suppose you do use the client area to raise a support ticket. You'll quickly see the conversation history in one place and track the status of the item you require support for.

Thank you again. Your feedback makes us better.

Adam Watkins, Senior Administrator

Rated 5 out of 5 stars

Great customer service and advice given

Lyndon was great in assisting me with my needs. I was stuck with moving forward with my business plan and in the 45 minutes of our session I had a clear direction of how I could move forward. My time with ARK was more than I bargained for!

30 June 2020
Unprompted review
Rated 5 out of 5 stars

Ark Digital pay great attention to…

Ark Digital pay great attention to detail and tailor their approach for each customer. They have made me feel confident about working with them even before paying for their services. They offer great advice and are enthusiastic about their work which is great to see.

2 June 2020
Unprompted review
Rated 5 out of 5 stars

Bespoke services

The services provided were bespoke and gave me the confidence to put into action the idea that I have. The information provided was valuable and more than I expected from the consultation.

14 May 2020
Unprompted review
Rated 5 out of 5 stars

Actionable steps

"I found it very helpful to have a consultation call with Lyndon. He covered four areas that are the focus of some his offered services and provided valuable feedback on these components within my business. This not only provided actionable steps on my part, but also clearly communicated what his company can do to assist me in meeting my goals. Thanks Lyndon."

5 May 2020
Unprompted review

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