The experience with Arizona Vintage was fastastic. The jacket that I wanted was out of stock and I contacted the company to see if there would be more in the future. They responded immediately and, fo... See more
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Ordered 2-3 weeks before Christmas, now it's February and still haven't received my parcel. No communications either. Now it is April!! Still nothing
Company replied
As a fairly tall lady sadly none of the jackets on offer were the oversize I was looking for, but the customer service people were one of the most forthcoming and supportive of any store I've encounte... See more
amazing clothing, true to size, comfy and warm - looks exactly like on photo amazing service, this guys were always in touch on every step, quick responses and you can tell they are really interest... See more
Company details
Written by the company
We are a second hand clothing company that ships worldwide. In our store you can find the best treasures and the best brands; Nike, Adidas, Ralph Lauren, Burberry, Lacoste and many more. Our best seller is the Real Navajo Bomber.
Contact info
Av.Txorrierri 46,Pol.Ind.Berreteaga, Pabellon 8,N1,2ºdcha, 48150, Sondika, Spain
- hello@arizonavintage.com
- arizonavintage.com
4.2
Great
155 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Parcel never arrived
Ordered 2-3 weeks before Christmas, now it's February and still haven't received my parcel. No communications either.
Now it is April!! Still nothing
28 January 2025
Reply from Arizona Vintage
Hello,
We’ve been communicating via email, and we’ve responded to every email you’ve sent. You purchased an item that was back in stock and was supposed to arrive within the next few weeks. Since it took longer than expected and you hadn’t received your jacket, we issued a refund.
If you’re still interested, we can ship it to you now, since we have them in stock.
Thank you!
Still Don’t have product yet
The product was ordered in early December as a Christmas gift and I still don’t have it. Looks like now it’s stuck somewhere since January 28. Can’t reach anyone to find out what’s going on
28 January 2025
Reply from Arizona Vintage
Hola, te ha llegado ya verdad?
Reply from Arizona Vintage
You are absolutely right with this bad review. The shipping company that is supposed to deliver the jackets to us is delaying the delivery date and we are desperate, giving a poor service to our customers. We are going to send all orders with a free gift and anyone who wants to cancel can do so and we will give them an immediate refund. We can do nothing but apologize and agree with you.
The experience with Arizona Vintage was amazing
The experience with Arizona Vintage was fastastic. The jacket that I wanted was out of stock and I contacted the company to see if there would be more in the future. They responded immediately and, fortunately, they had one (the last one) in my size. Arizona Vintage made the payments and shipping arrangements quickly and, more importat, very secure. The jacket is wonderful, comfortable and really warm. The quality couldn't be better. Definitely, I will buy again.
20 January 2025
I bought a jacket from this brand a…
I bought a jacket from this brand a couple years ago and love the thing. Nice quality.
3 January 2024
Unprompted review
Cool design and warm
It came relatively fast, and I really like the design also people admiration for wearing it.
8 December 2024
The music is really nice, the vibes are cool.
The music is really nice, and the
13 December 2024
Unprompted review
Reply from Arizona Vintage
Ojalá el próximo día la música sea mejor todavia para conseguir las 5 estrellas!
The shop is really nice
The shop is really nice. love the type of chloth it sells. Also, staff is really nice and kind.
Pd: Vintage chothing style is superb. So cool and the staff is really kind.
13 December 2024
Unprompted review
Reply from Arizona Vintage
Hola Miren,
Que mala nota para haberte gustado! Que pena!
Amazing
This company is really competent, honest, reliable, communication with customers is clear and they are very kind and generous, in the package I received I also found some very nice stickers and a small gift, their products are beautiful!
28 November 2024
Good and friendly
12 November 2024
Incredible Customer Service (Order to Germany)
As a fairly tall lady sadly none of the jackets on offer were the oversize I was looking for, but the customer service people were one of the most forthcoming and supportive of any store I've encountered so far. I highly recommend getting in touch with them if you have any questions regarding sizes. These guys are the real deal.
1 December 2023
Unprompted review
amazing clothing
amazing clothing, true to size, comfy and warm - looks exactly like on photo
amazing service, this guys were always in touch on every step, quick responses and you can tell they are really interested to make my experience with them great and comfortable
22 October 2024
it was super easy to order
it was super easy to order. My order arrived quickly and the jacket is exactly like in the pictures.
Very happy
15 October 2024
Fast delivery and clothing looks…
Fast delivery and clothing looks exactly as on the pictures. Would recommend!
12 September 2024
I ordered a Navajo jacket after a few…
I ordered a Navajo jacket after a few emails with a consultant who helped me find the perfect size by sending all the measurements. There was a small issue with tracking the package, but they sorted it out the same day. The jacket was delivered to Lithuania in just a week, and the quality looks really solid. It’s also absolutely beautiful. Highly recommend!
11 September 2024
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