Arighi Bianchi Reviews 2,134

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, from furniture to flooring, often noting their aesthetic appeal and durability. The staff, both in-store and delivery teams, are frequently highlighted for their exceptional helpfulness, professionalism, and friendly demeanor, making the shopping and delivery process smooth and pleasant. The delivery service itself is also highly rated for its efficiency, punctuality, and the care taken with installations and removal of packaging. However, some customers also noted occasional issues, such as receiving incorrect items or products with minor defects like worn feet. A few people experienced delays in delivery beyond the initial estimated timeframe, and some mentioned dissatisfaction with the quality of fitting work, requiring subsequent adjustments or replacements.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the flawless and exceptional service,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

We bought a sofa & a reclining chair from 2 different companies sold by Arighi Bianchi. We wanted to match or contrast fabrics. There was a very wide choice. We were helped by consultant Sue Hehir.... See more

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Rated 5 out of 5 stars

Great product choice at reasonable prices. The delivery service by ASB Delivery Services was first class, the two guys assembled our new bedroom furniture which took nearly an hour and then took away... See more

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Rated 5 out of 5 stars

Just had a flooring fitted in my dining room, hall and living room. The staff at Arighi Bianchi’s flooring department were incredibly helpful . I got a home visit and quote within days, cheaper t... See more

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Rated 5 out of 5 stars

Jamie and Rik fitted our staircase and landing carpet yesterday. They did an outstanding job, arriving at the agreed time and spent all morning (4 hours) ensuring the carpet was fitted to our satisf... See more

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Rated 1 out of 5 stars

We ordered two couches on 25th October 2025 and were promised early January. Rang in January prior to our 5 week holiday and were told early March 2026 Came back on 5th March to be told delivery w... See more

Rated 5 out of 5 stars

We ordered flooring from AB. Every part of the process was perfect. The fitter, Luke, was excellent. Obviously having almost an entire downstairs floor replacemed will cause disruption but Luke kept t... See more

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Rated 5 out of 5 stars

Absolutely beautiful flowers that look real than other top brands I have purchased from which were no where near this quality. Another added bonus is the ceramic pot that certainly adds that extra tou... See more

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Rated 5 out of 5 stars

I was extremely happy with my travertine console table and two travertine lamp tables. I had earlier bought an Arighi Bianchi travertine dining room table and matching chairs. I am very satisfied with... See more

Rated 5 out of 5 stars

Delivery guys were professional and friendly, set everything up where I wanted them and arranged the cushions nicely before leaving. Sofas are really high quality as far as I can tell from 2 days of u... See more

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Rated 5 out of 5 stars

I’m delighted with the sofa, chair and footstool we ordered and they arrived earlier than expected. The delivery team were brilliant, from the phone call to arrange delivery all the way through to... See more

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Rated 5 out of 5 stars

Fitters were on time,very polite & did a brilliant job,they even repaired our sofa & vacuumed the carpets after fitting. The carpet looks lovely, we're very happy with the whole process from choosing... See more

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Rated 2 out of 5 stars

Having purchased 2 counter stools, we decided to buy a third. We were told it would take 4-6 weeks which was fine but then learnt one had become available the next morning. Having driven 100 mil... See more

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Rated 5 out of 5 stars

Good communication throughout the purchase of a carpet. Fitters, Jamie and Nick worked tirelessly without a break for nearly 4 hours to fit our lounge, stairs, landing. They were hard working, quiet (... See more

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Rated 5 out of 5 stars

The store layout is an unhelpful maze however the friendly staff and quality of products outweigh that minor irritation. I ordered two sofas-the quality is high and represent good value. They were... See more

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Rated 5 out of 5 stars

Amazing product, fabulous service. Estimated time for availability of the item ordered was 9 to 10 weeks but it was with us with 2 weeks. Delivery was on time and pre arranged via a phone call and f... See more

Rated 5 out of 5 stars

Furniture arrived and is better than I remembered. I love it. The delivery men moved my old, heavy furniture for me and placed my new, heavy furniture in situ. They were efficient and helpful and quic... See more

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Rated 5 out of 5 stars

Arighi Bianchi deal's with any problems and goes beyond what's expected from a leading company it's friendly and professional staff it stands in my estimation among the very best. It has dealt with... See more

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Rated 5 out of 5 stars

I cannot fault the helpfulness of all the staff at the store I have been coming to the store for furniture etc for over 50 years The products I have bought have always been of great quality Wi... See more

Rated 5 out of 5 stars

I wouldn’t buy anywhere else! The quality of the goods and the outstanding customer service from every single member of staff is fantastic. Having moved house earlier this year I have bought from a lo... See more

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Rated 5 out of 5 stars

Fabulous company, I ordered furniture from them and it was so lovely that I ordered more. I get loads of comments about it. The company are fantastic, they kept me constantly updated with delivery tim... See more

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Rated 5 out of 5 stars

It was a really lousy day weather wise but Joe and Liam brought a ray of sunshine into the house as they delivered our mattress. Cheery, efficient and careful. Once again, brilliant staff from Arighi... See more

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Rated 5 out of 5 stars

Had a striped stair carpet fitted today by Jamie. Excellent quality, great fitter very happy and would definitely recommend Jamie was a very tidy worker and took all bits of carpet etc with him

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Rated 5 out of 5 stars

We ordered a carpet for our stairs and landing and experienced a professional service from start to finish. A shout out to our fitters, Tom and Jake, who are an absolute credit to your company. Than... See more

Rated 5 out of 5 stars

Thank you to Mark and Steve who did a brilliant job of fitting our bedroom carpet this week. We have had all our carpets from Arighi Bianchi as you can rely on their excellent customer service and t... See more

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Rated 5 out of 5 stars

As always from Arighi Bianchi, a great service from the 3 carpet fitters who did a first class job re-fitting some of my carpets today. They look like new! Catherine Priest

Rated 1 out of 5 stars

As per the other gentleman’s review, we also ordered 2 couches on the 10th October 2025 with a written delivery date of January 2026. Had an enn m ail yo say the date had been pushed to early February... See more

Rated 5 out of 5 stars

Always receive exceptional service from Arighi Bianchi. Great in store experience and all their delivery people are excellent. They did all our curtains, blinds, carpets, bed, sofas and occasional fur... See more

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Rated 1 out of 5 stars

We. have had 2 previous houses fully carpeted by Arighis, to our satisfaction,and our son has had 3 houses fall fully carpeted by them,again to his satisfaction. This time the carpet fitters d... See more

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Rated 5 out of 5 stars

I love Arighi Bianchi. Always really good quality and beautiful. Really perfect pieces for any style home. My dining table and chairs are beautiful. I really love the centre bowl too. I will be r... See more

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Rated 5 out of 5 stars

This was our first visit to the Arighi Bianchi store. We were considering a new 3 piece suite and were amazed at the choice available, over many floors. What I particularly liked was the fact that t... See more

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Rated 5 out of 5 stars

Really good shop to deal with, whether it be the sales staff or the delivery men, super efficient & friendly. I liked the way the delivery men were respectful, automatically unwrapped our sofas & took... See more

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Rated 5 out of 5 stars

Great service by Arighi Bianchi from choosing our new quality furniture to the delivery which happened as scheduled. A big thank you to Jonathan for the help and advice in the shop.

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Rated 5 out of 5 stars

The website was easy to navigate and I found exactly what I was looking for - a stunning ornamental stag. Delivery was very reasonably priced and the item was extremely well packaged and arrived safel... See more

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Rated 5 out of 5 stars

The whole experience from start to finish was excellent, very professional team. Asif laid the Karndean flooring in the kitchen. He worked hard and was brilliant, we love it. Thank you

Rated 5 out of 5 stars

Absolutely love our new table and chairs. From ordering with Ally, arranging delivery and set up Matt and Liam, the service has been flawless.

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Rated 5 out of 5 stars

Most attentive and informed showroom colleagues from helping to choose the correct flooring to arranging fitting. The fitting is perfect, seamlessly cut round heating pipes and into bay window area.... See more

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Rated 1 out of 5 stars

10weeks for delivery of a wardrobe and so far 8 weeks later still waiting for it to have the drawers added - no proactive communication only reactive Dates come and go - what has gone wrong g with... See more

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Rated 5 out of 5 stars

Carpet and LVT from Arighi’s through the whole house. Steve Smith in sales did a fantastic job and made the process so easy. Jamie and Nick, 10/10 on fitting, couldn’t be happier.

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Rated 5 out of 5 stars

Great service in the shop helping us with checking dimensions. Quick delivery with helpful drivers who built our bed quickly and tidily.

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Rated 5 out of 5 stars

two great delivery lads , arrived on time , good communication, cleaned up and left all the furniture in the correct position and in working order. First class service.

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Rated 5 out of 5 stars

I recently bought two kitchen stools from Arighi Bianchi and I am very pleased with them. The quality of the furniture is excellent. The style modern, yet functionable. From the first moment I... See more

Rated 5 out of 5 stars

From ordering to delivery the staff are so friendly , the sofas are fantastic and we are super happy with them. Would always highly recommend Arighi Bianchi

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Rated 5 out of 5 stars

Highly professional and efficient. Team arrived on time and worked through to completion of two large rooms requiring carpet installation. Great job, well conducted. Thankyou.

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Rated 5 out of 5 stars

Such a beautiful shop with quality products at great prices. Lovely atmosphere and super staff

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Rated 3 out of 5 stars

Very solid and suitable piece of furniture, up to Arighi's usual standard. Delivery was somewhat pricey given that I am fairly local and it was a fairly swift delivery. Pity that they waste money on... See more

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Rated 2 out of 5 stars

Monday 17th November 2025. My 74th Birthday. Where to go? Arighi Bianchi. Probably the worst customer care/service my wife and I have ever experienced in the café/restaurant. Oh Arighi; what has happe... See more

Rated 2 out of 5 stars

Purchased a Tetrad Harris Tweed suite in May 2022 from this store. In March 2025 I reported that the material on one arm of the fireside chair was going thin,which is now a hole. Tetrad said they cou... See more

Rated 1 out of 5 stars

I was assured when I sent a friend, to collect the mirror it wouldn't be a problem,only to have them turned away empty handed

Rated 4 out of 5 stars

Wasn’t as good as it should’ve been as I had to assemble the 2 chairs, It wasn’t too difficult but have paid £238 the last thing I expected was to have to assemble the furniture; Also they are not qui... See more

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Rated 4 out of 5 stars

I bought my first furniture from Arighi Bianchi some 40 years ago when I lived in Cheshire. More recently, I bought my current dining table and chairs from them also, as well as other furniture... See more

Rated 4 out of 5 stars

I bought a beautiful hall table, online, quite easily. The table is perfect, great colour & looks quite special. The only disappointment was the price of deliver, hence we collected ourselves.

Rated 5 out of 5 stars

New carpet laid today and previous flooring taken up and removed. Excellent service from beginning to end.

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Rated 5 out of 5 stars

Lovely product arrived on time. Would definitely order from this company again

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Rated 5 out of 5 stars

Lovely products, great choice and easy to purchase through the website with fast safe delivery.

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Company details

  1. Furniture Store

Information provided by various external sources

We are famous for selling quality living, dining and bedroom furniture, flooring and accessories, and cafe bar. Our aim is to provide a great shopping experience, by offering a huge selection of furniture and a wealth of knowledge and expertise. We offer an eclectic mix of traditional and contemporary furniture styles, many of which are available to buy online at www.arighibianchi.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Single ottoman bed

We took delivery of the new bed the other day and the delivery guys assembled it for us really quickly. So pleased with the colour of base and headboard we chose in store. The new bed is a spare one for any visitors and looks great in the 2nd bedroom. Plenty of storage underneath for my handbags 👜
Really happy with it

24 January 2026
Rated 1 out of 5 stars

Dreadful service

As per the other gentleman’s review, we also ordered 2 couches on the 10th October 2025 with a written delivery date of January 2026. Had an enn m ail yo say the date had been pushed to early February. Rang in February as no communication from AB to be fobbed off by sales woman Sharon saying that they were now arriving at the end of March as they were stuck on a container somewhere. She blamed everyone except herself for the lack of communication stating illness and incompetent office staff. We still have had no further communication from her

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Delivery Adherence Terrible - We ordered two couches on 25th October…

We ordered two couches on 25th October 2025 and were promised early January. Rang in January prior to our 5 week holiday and were told early March 2026 Came back on 5th March to be told delivery was now w/c 23rd March.
I don't care what container problems they've got, my advice would be don't buy anything that they don't have in stock or from a UK supplier.
No comms from them, they have to be chased.

5 March 2026
Unprompted review
Rated 4 out of 5 stars

Hall table review

I bought a beautiful hall table, online, quite easily.
The table is perfect, great colour & looks quite special.
The only disappointment was the price of deliver, hence we collected ourselves.

30 January 2026
Rated 5 out of 5 stars

I cannot fault the helpfulness of all…

I cannot fault the helpfulness of all the staff at the store
I have been coming to the store for furniture etc for over 50 years
The products I have bought have always been of great quality
With much choice and helpful assistance
Bought a bed and mattress this time on recommendation It so comfortable and fashionable
Wits still my favourite shop both to look through and buy from
Thank you everyone

1 January 2026
Rated 5 out of 5 stars

I recently bought two kitchen stools…

I recently bought two kitchen stools from Arighi Bianchi and I am very pleased with them.
The quality of the furniture is excellent. The style modern, yet functionable.
From the first moment I logged onto the website, I found it easy to navigate and very appealing to the eye. My purchase was made online.
The communication was exceptional, with clear and concise information given.
I paid a delivery charge and the team honoured the day and time that they said they would deliver the two kitchen stools.
I can thoroughly recommend this company and have since enjoyed visiting the store, to have a look around and enjoyed the meal from the café.
All the staff on the day were very relaxed with the customers, yet, the help was there as and when clients needed it. There was no hard selling of the products.
So, in all, the experience of purchasing from this company is exceptional. Thank you so much.

23 January 2026
Rated 5 out of 5 stars

Extremely Satisfied!

I was extremely happy with my travertine console table and two travertine lamp tables. I had earlier bought an Arighi Bianchi travertine dining room table and matching chairs. I am very satisfied with the combination. The delivery people arrived on time and set everything up quickly. Thanks to all involved! Victor

21 January 2026
Rated 5 out of 5 stars

Good quality store

The store layout is an unhelpful maze however the friendly staff and quality of products outweigh that minor irritation.
I ordered two sofas-the quality is high and represent good value.
They were ready ahead of the anticipated date and the actual delivery was really efficient. An all round great experience andI would highly recommend to all.

30 January 2026
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Thank you for your thoughtful review. We’re delighted to hear that you’re happy with the quality and value of your sofas, and that delivery was efficient and ahead of schedule.

We really appreciate your kind words about our team, it’s great to know their friendliness made a difference. As for the store layout, we like to think the maze is part of the charm of a 150-year-old building, full of character and history!

Your recommendation means a lot to us and reflects the service we strive to provide at Arighi Bianchi. We look forward to welcoming you back again soon.

Warm regards,
The Arighi Bianchi Team

Rated 5 out of 5 stars

First Class service and delivery

I’m delighted with the sofa, chair and footstool we ordered and they arrived earlier than expected.
The delivery team were brilliant, from the phone call to arrange delivery all the way through to the guys that brought the furniture in and removed all packaging etc.
First class job thanks!

4 February 2026
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Thank you so much for your kind words! We’re thrilled to hear that you’re delighted with your sofa, chair, and footstool, and that they arrived ahead of schedule.

We’ll be sure to pass your praise on to the delivery team, it’s wonderful to know their professionalism, care, and attention to detail made such a positive impression. Providing first-class service from start to finish is exactly what we aim for at Arighi Bianchi.

We hope you enjoy your new furniture for many years to come and look forward to welcoming you back soon.

Warm regards,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Furniture arrived and is better than I…

Furniture arrived and is better than I remembered. I love it. The delivery men moved my old, heavy furniture for me and placed my new, heavy furniture in situ. They were efficient and helpful and quick. And they advised me 15 minutes before arriving that they were on their way which is helpful. Would thoroughly recommend.

3 February 2026
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Thank you so much for your fantastic review! We’re delighted to hear that your furniture exceeded your expectations and that our delivery team made the process so smooth and stress-free.

It’s great to know their efficiency, helpfulness, and advance notice made a difference, we take pride in providing a seamless experience from start to finish at Arighi Bianchi.

We truly appreciate your recommendation and look forward to welcoming you back soon.

Warm regards,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Impeccable service

Absolutely love our new table and chairs. From ordering with Ally, arranging delivery and set up Matt and Liam, the service has been flawless.

28 January 2026
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Thank you so much for your wonderful review! We’re thrilled to hear that you love your new table and chairs and that Ally, Matt, and Liam provided a flawless experience from start to finish.

It’s always our goal to make ordering, delivery, and setup as seamless as possible, and we’re delighted that came across so well. We hope your new furniture brings you years of enjoyment, and we look forward to welcoming you back to Arighi Bianchi soon.

Warm regards,
The Arighi Bianchi Team

Rated 4 out of 5 stars

Polite & knowledgable staff

Polite & knowledgable staff, I would have given 5* but for confusion over delivery caused by manufacturer I must add. Quality products and no pressure selling!!

29 December 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Thank you for taking the time to leave your feedback. We’re delighted to hear you found our team polite, knowledgeable, and that you were happy with the quality of your products.

We’re sorry for any confusion over delivery and appreciate your understanding, we always aim to make the process as smooth as possible, though sometimes factors outside our control can cause delays. Your kind words about our no-pressure approach mean a lot to us at Arighi Bianchi.

We hope to welcome you back soon for a completely seamless experience next time.

Warm regards,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Arighi Bianchi is Fabulous

I love Arighi Bianchi.
Always really good quality and beautiful.
Really perfect pieces for any style home.
My dining table and chairs are beautiful.
I really love the centre bowl too.
I will be returning for a new sofa in the near future.

28 December 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Thank you so much for your wonderful review! We’re thrilled to hear how much you love your dining table, chairs, and centre bowl, and that they fit so beautifully in your home.

We can’t wait to welcome you back when it’s time to choose your new sofa. Providing high-quality, timeless pieces for every style of home is exactly what we aim for at Arighi Bianchi.

Warm regards,
The Arighi Bianchi Team

Rated 5 out of 5 stars

Arighi Bianchi artificial flowers

Absolutely beautiful flowers that look real than other top brands I have purchased from which were no where near this quality. Another added bonus is the ceramic pot that certainly adds that extra touch to this stunning piece of high quality. Highly recommended!

26 December 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Thank you for such a wonderful review. We’re delighted to hear how pleased you are with your artificial flowers and that the quality exceeded other brands you’ve tried.

It’s lovely to know the ceramic pot added that extra special touch, we believe the finishing details make all the difference. Your recommendation means a great deal to us and reflects exactly what we strive to offer at Arighi Bianchi.

We hope your beautiful arrangement brings lasting enjoyment to your home, and we look forward to welcoming you back again soon.

Warm regards,
The Arighi Bianchi Team

Rated 5 out of 5 stars

The staff at the warehouse couldn’t…

The staff at the warehouse couldn’t have been more helpful.

25 December 2025
Arighi Bianchi logo

Reply from Arighi Bianchi

Thank you for your kind words. We’re so pleased to hear that our warehouse team were able to help and make your experience a positive one.

We’ll be sure to pass your feedback on, they’ll be delighted to know their efforts are appreciated. Providing supportive service at every stage is something we’re proud of at Arighi Bianchi.

We hope to see you again soon.

Warm regards,
The Arighi Bianchi Team

Rated 5 out of 5 stars

1st Class Service

Great service by Arighi Bianchi from choosing our new quality furniture to the delivery which happened as scheduled. A big thank you to Jonathan for the help and advice in the shop.

11 November 2025
Unprompted review
Arighi Bianchi logo

Reply from Arighi Bianchi

Thank you for your wonderful review. We’re delighted to hear that you enjoyed a smooth experience from choosing your new furniture through to delivery.

Jonathan will be especially pleased to hear your kind words, we’ll be sure to pass on your thanks to him. Providing helpful advice and a seamless service is exactly what we strive for at Arighi Bianchi.

We hope you enjoy your new furniture for many years to come and look forward to welcoming you back in the future.

Warm regards,
The Arighi Bianchi Team

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