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Rated 3 out of 5 stars

The ad shows it bubbling through the entire tub but it only turned the water blue and made about a six inch grouping of bubbles. SO disappointed. Originally, I have this a 1-star review, but since the... See more

Company replied

Rated 1 out of 5 stars

ordered on Dec. 2 and still have not received my christmas solor santa watering can yard stakes. have sent them numerous complaints with an order number but still nothing. the tracking number they ga... See more

Rated 1 out of 5 stars

DO NOT ORDER I received after waiting forever , arrived way too late . It was returned and they received it within a week , and they still haven’t reimbursed me .. been 2 months now . Emailed them sev... See more

Rated 4 out of 5 stars

I bought a product from this site and was disappointed that it didn’t work. Customer Service reached out to me and apologized that the product didn’t do I what I expected so they gave me a refund. I’l... See more

Company replied

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2.0

Poor

TrustScore 2 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 13% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Why can’t I get anyone to respond to…

Why can’t I get anyone to respond to any of my emails I just want to exchange the phone charger for the correct one and I’ve sent 6 emails in the past 2 weeks seriously the customer service is ridiculous with the response time can someone please respond to my emails

23 April 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 3 out of 5 stars

AWFUL - SEE UPDATE

The ad shows it bubbling through the entire tub but it only turned the water blue and made about a six inch grouping of bubbles. SO disappointed. Originally, I have this a 1-star review, but since they FINALLY refunded my cost, I have updated it to a 3-star.

14 April 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

SCAM !!

SCAM !!! Do not buy it

30 March 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry that this caused confusion.
While we operate internationally, we are committed to providing reliable products and support to all customers.
Our team is here to assist with any order-related concerns and ensure a fair resolution.
Customer Service Team

Rated 5 out of 5 stars

Prompt reply

Prompt reply, excellent customer service.

7 April 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
Thank you for your lovely review! We’re delighted that you’re happy with our service. Your satisfaction is our biggest motivation. We look forward to welcoming you back in the future!
Customer Service Team

Rated 5 out of 5 stars

I had to make a return

I had to make a return. They credited my account as promised in a timely manner. Very nice person I emailed with. I recommend this company.

16 March 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We really appreciate your kind words and positive feedback! It means the world to our team. We work hard to make sure every customer has a great experience, and we’re so glad we succeeded with
Customer Service Team

Rated 5 out of 5 stars

Cancellation progressed smoothly…

The cancellation has progressed very well with an acknowledgement and information regarding the refund.

25 March 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
Thank you so much for taking the time to leave such a wonderful review! We’re really happy to hear that you’re satisfied with our service. Your kind words mean a lot to our team and encourage us to keep doing better. We hope to serve you again soon!
Customer Service Team

Rated 1 out of 5 stars

I am not satisfied and it does not…

I am not satisfied and it does not work. I contacted the customer service and no response. I am not satisfied

25 March 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team

Rated 4 out of 5 stars

Company has been great to deal with!

I bought a product from this site and was disappointed that it didn’t work. Customer Service reached out to me and apologized that the product didn’t do I what I expected so they gave me a refund. I’ll be ordering from this company again as they take pride in the products they sell.

22 March 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry that this caused confusion.
While we operate internationally, we are committed to providing reliable products and support to all customers.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

Very cheaply made

Very cheaply made, not worth the $37!! Don't buy!

21 March 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

I was very happy with the help and…Happy Customer

I was very happy with the help and assistance by the customer service and support staff/team. Will definitely do business with them again! 🤗

18 March 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I ordered a wallet in January and was…

I ordered a wallet in January and was charged $25.97; however, I have not received my wallet or a response. I will report this company to BBB.

21 January 2026
Unprompted review
Arichbox logo

Reply from Arichbox

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

Good service

I had ordered a couple items, and they took a little longer to ship, and in the meantime I decided to wait on the items if possible, so I sent them a message inquiring about cancelling my order, and they got it cancelled and refunded within a day or so, and the emailed responses I received were not form letters as far as I could tell which I also appreciated. I would give them a try again in the future if I want to give the items a try again

7 March 2026
Unprompted review
Rated 1 out of 5 stars

PLACED THE ORDER AND TRACKED THE…

PLACED THE ORDER AND TRACKED THE PACKAGE WAS TOLD PACKAGE WAS BEING SENT OUT TWO DAYS LATER TOLD PACKAGE WAS ON THE WAY THEN THE NEXT DAY WAS INFORMED PACKAGE ARRIVED A WEEK AGO I NEVER RECEIVED THE PACKAGE SCAMMM SCAMMM SCAM I WILL BE TAKING LEGAL ACTION AGAINST COMPANY !!!

12 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER I received after waiting…

DO NOT ORDER I received after waiting forever , arrived way too late . It was returned and they received it within a week , and they still haven’t reimbursed me .. been 2 months now . Emailed them several times , they responded once saying it was delivered .. like an auto reply

1 December 2025
Unprompted review
Rated 1 out of 5 stars

very disappointed

ordered on Dec. 2 and still have not received my christmas solor santa watering can yard stakes. have sent them numerous complaints with an order number but still nothing. the tracking number they gave me this last time 17 tracking say it's not recognizable

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible products

Horrible products. Nothing like what was advertised or shown in the video. Ordered the advent hot wheels for my husband who collects them. They did not arrive until Jan. 5th. Could not use them for advent AND... they were cheap plastic paper cutouts, not the real cars. The video showed kids playing with real cars. Piece of shit is what was sent. Do not ever buy from this company I want a refund. Arrived a month late.

5 January 2026
Unprompted review

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