Arfurnishings Reviews 

219
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

They are the schemer . They gave the faulty bed and small mattress when i told they ask me more money when i paid the full amount, when i asked refund also they want money and misbehaving when not rea... See more

Rated 1 out of 5 stars

This company is a scam......do not order from them. I ordered 4 chairs a table & a bench in September 3-4 wks delivery was given. A long story short a guy called Alexander gave me one excuse after a... See more

Rated 4 out of 5 stars

Apart from delivery chairs are good indeed. The delivery man left big boxes in the main entrance that obstructed my neighbours and got complained. Didn't receive any text messages or email regarding... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!! Ordered table and chairs and delivery was promised on 12/08/22. Received email reporting delay in furniture until October. This was not suitable and requested refund. Have... See more

Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Manufacturer
  5. Living Room Furniture Store
  6. Sofa Store

Written by the company

Our mission is simple, at AR Furnishings, we understand each customer’s needs are different therefore we provide a tailored experience to make sure your needs and wants are met. We work with some of the UK & Europe’s largest and most recognised furniture brands to bring the best quality furniture to your home. From the moment of your first enquiry to after your products delivery, we aim to provide a top-class & unparalleled service.


Contact info

2.0

Poor

TrustScore 2 out of 5

219 reviews

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No history of asking for reviews

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2.0

All reviews

(219)

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Rated 5 out of 5 stars

HIGHLY RECOMMEND!

HIGHLY RECOMMEND!! ⭐️⭐️⭐️⭐️⭐️

5 STAR TOP QUALITY FURNITURE!

I contacted AR furnishings after having a look through their website, the selection and finishings are very high quality, with a 5 star service to match. It was a bespoke service from start to finish. They were able to custom size my wardrobes and drawers for me to fit my bedroom, which was a life savour - I had been looking for the right furniture for some time since the dimensions of my bedroom are awkward.
It was amazing to just hand over the responsibility to trusted professionals who know what they are doing!
They came and fitted my furniture too, a seamless service start to finish!

22 February 2022
Unprompted review
Rated 1 out of 5 stars

I haven't even received the item

I haven't even received the item. No communication whatsoever from the company. I feel like cancelling the the order.

13 February 2022
Arfurnishings logo

Reply from Arfurnishings

Hi Lawrence,

Thank you for your feedback on the service you received. This helps us to improve for future customers so any feedback positive and negative is appreciated and taken on board.

I have had a look into your order, you had left us a negative review online after 1 week, which we quote a lead time of 3/4 weeks and is clearly stated on the item listing.

When you initially placed your order, you did receive an order confirmation stating the following steps on delivery of your goods.

If there is anything else we can help with please feel free to contact us via email at sales@arfurnishings.co.uk or by calling our offices on 0141 374 2789, granted there will be no more threats.

Kind Regards,
Customer Service Team
AR Furnishings

Rated 5 out of 5 stars

Louis Marble top dining table

Placed an order for a Louis dining table and was quoted up to four weeks but received the table in two weeks, very happy. Table was exactly as ordered and happy with the purchase. Alexander was very good polite and helpful, the only comment I would like AR Furnishings to improve on is calling customers back as I made all the calls but not a major issue. Looking at ordering more from this company.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic quality products

Fantastic quality products - really high end look/feel/design to them but at reasonable/fair prices. Only downside was that our order was delayed by several weeks but in fairness this was down to supplier delays due to COVID, so not really the fault of AR Furnishings and they did communicate this delay to us promptly. Would definitely recommend!

1 February 2022
Unprompted review
Rated 1 out of 5 stars

Ordered 4 lion knocker back chairs and…

Ordered 4 lion knocker back chairs and one chair damaged back pad. I sent email same day customer service .I paid for shipping cover protection £14.99 but Alexander says 1-3days resolves the issue but still not yet I emailed 3 time but he ignored my email also what's a benefit pay shipping cover protection I'm not recommend any one this payment waste
of a money.ordered many times from many different websites and it has never been this bad.its shame Arfurnisings even I ordered silver grey colour and I received grey colour

24 January 2022
Rated 1 out of 5 stars

This is the worst company in the world…

This is the worst company in the world they didn’t even dispatch anything

19 January 2022
Arfurnishings logo

Reply from Arfurnishings

Hi Jalen,

Thank you for your feedback on the service you received. This helps us to improve for future customers so any feedback positive and negative is appreciated and taken on board.

I have had a look into your order and this is a false and incorrect review. Your items were dispatched within the lead time quoted, however due to your own mishap, not providing us with the correct contact number, our couriers could not get you booked in for delivery date. After we had emailed and chased you up for the correct contact details we managed to get your order delivered.

If there is anything else we can help with please feel free to contact us via email at sales@arfurnishings.co.uk or by calling our offices on 0141 374 2789, granted there will be no more threats.

Kind Regards,
Customer Service Team
AR Furnishings

Rated 5 out of 5 stars

Great chair

Great chair, I bought 7chairs for my beauty salon, will come back get some more in the future, love them.

13 January 2022
Unprompted review
Rated 3 out of 5 stars

Not received an email update on my…

Not received an email update on my order. I placed my order on Tuesday. I've emailed to request an update.

I have since had great communication from Alexander and I have reviewed my good and I am now happy. Thank you Alexander.

25 December 2021
Rated 5 out of 5 stars

Definitely ordering again!

I ordered a mirror from AR Furnishings and I am amazed at the service we received from start to finish. Not only was the mirror perfect and it arrived at a good time but the customer service was outstanding. AR Furnishing was so helpful and made the whole experience one to remember. We will definitely be ordering from again!

16 December 2021
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, absolutely rubbish. Ordered 4 weeks ago, in that time apart from the confirmation, have not had any other updates apart from sending a review email. I have called numerous times I’ve the last few weeks asking for updates, same excuses heard every time, I was told my order will be dispatched last week and still no updates or tracking information, I have ordered many times from many different websites and it has never been this bad.

14 December 2021
Arfurnishings logo

Reply from Arfurnishings

Hi Yusra,

Thank you for your feedback on the service you received. This helps us to improve for future customers so any feedback positive and negative is appreciated and taken on board.

I have had a look into your order, i sincerely apologise for the delays and inconvenience caused with your order. The updates you had been provided were the same updates we were provided from our supplier. They had faced quite a few delays due shipping delays.

Once again we are sorry for the inconvenience caused.

If there is anything else we can help with please feel free to contact us via email at sales@arfurnishings.co.uk or by calling our offices on 0141 374 2789

Kind Regards,
Customer Service Team
AR Furnishings

Rated 5 out of 5 stars

Great customer service

Although I cancelled my order due to my wife changing her mind, A R were very understanding and did my refund very quickly and efficiently. Good communication and customer service.

14 December 2021

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