Arfurnishings Reviews 

219
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

They are the schemer . They gave the faulty bed and small mattress when i told they ask me more money when i paid the full amount, when i asked refund also they want money and misbehaving when not rea... See more

Rated 1 out of 5 stars

This company is a scam......do not order from them. I ordered 4 chairs a table & a bench in September 3-4 wks delivery was given. A long story short a guy called Alexander gave me one excuse after a... See more

Rated 4 out of 5 stars

Apart from delivery chairs are good indeed. The delivery man left big boxes in the main entrance that obstructed my neighbours and got complained. Didn't receive any text messages or email regarding... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!! Ordered table and chairs and delivery was promised on 12/08/22. Received email reporting delay in furniture until October. This was not suitable and requested refund. Have... See more

Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Manufacturer
  5. Living Room Furniture Store
  6. Sofa Store

Written by the company

Our mission is simple, at AR Furnishings, we understand each customer’s needs are different therefore we provide a tailored experience to make sure your needs and wants are met. We work with some of the UK & Europe’s largest and most recognised furniture brands to bring the best quality furniture to your home. From the moment of your first enquiry to after your products delivery, we aim to provide a top-class & unparalleled service.


Contact info

2.0

Poor

TrustScore 2 out of 5

219 reviews

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No history of asking for reviews

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2.0

All reviews

(219)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with AR furnishings.

Great experience with AR furnishings.

Bought the Louis Grey Marble and it looks decadent with the ring knocker velvet chairs.

Would use this company again.

1 June 2021
Unprompted review
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Reply from Arfurnishings

Hi Stephen,

Thank you for your amazing review and we're glad your happy 🤩

Best Regards,
AR Furnishings

Rated 1 out of 5 stars

Do not use this company!!

Do not use this company!!
Ordered a consol table and mirror set on 28th March...still waiting for the mirror...no reply to my endless e-mails and when you call the phone number it tells you to e-mail them which they then ignore.
Offered me money to take down this review!!

1 June 2021
Unprompted review
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Reply from Arfurnishings

Hi Alison,

Thank you for your feedback on the service you received. This helps us to improve for future customers so any feedback positive and negative is appreciated and taken on board.

We apologise that your delivery took longer than expected, we could only deliver you the console table, having to refund the mirror due to the first one being damaged in transit by our courier and then when we tried to order a new one from the supplier which occurred shipping delays. We are really sorry and hope to see you again in the near future.

If there is anything else we can help with please feel free to contact us via email at sales@arfurnishings.co.uk or by calling our offices on 0141 374 2789.

Kind Regards,
Customer Service Team
AR Furnishings

Rated 4 out of 5 stars

The chairs are very good quality…

The chairs are very good quality unfortunately the delivery was horrible he was throwing and kicking the package like a ball and it was in luck the chair was not damaged which wood have made the whole experience unpleasant.

26 May 2021
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Reply from Arfurnishings

Hi Nebiyu,

Thank you for your review and happy with the quality, we're dearly sorry for the way the courier handled your order. We will definitely be passing on a complaint to the courier.

Best Regards,
AR Furnishings

Rated 1 out of 5 stars

Very disappointing

Very disappointing. I have tried several times to contact you. Either by phone or email and have heard nothing back.

11 May 2021
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Reply from Arfurnishings

Hi Phoebe,

Thank you for your feedback on the service you received. This helps us to improve for future customers so any feedback positive and negative is appreciated and taken on board.

Please note the item which you had ordered clearly sated on our site it was on pre-order bases, which you may have missed. However once you asked for a refund it was processed right away.

If there is anything else we can help with please feel free to contact us via email at sales@arfurnishings.co.uk or by calling our offices on 0141 374 2789.

Kind Regards,
Customer Service Team
AR Furnishings

Rated 5 out of 5 stars

Excellent product

Excellent product. High quality finish. Love it! Arrived on estimated delivery date. No issues. Would purchase from seller again in the future.

4 May 2021
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Reply from Arfurnishings

Hi Lisa,

Thank you for your amazing review and we're glad your happy 🤩

Best Regards,
AR Furnishings

Rated 5 out of 5 stars

Amazing coffee table and side tables

Ordered my coffee table and side tables from here and they look so beautiful. Highly recommend, the quality is great and they fit perfectly with the room. I’ve had a lot of compliments since getting them so thanks!!!

3 May 2021
Unprompted review
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Reply from Arfurnishings

Hi Mads,

Thank you for your amazing review and we're glad your happy 🤩

Best Regards,
AR Furnishings

Rated 5 out of 5 stars

Percy Matress

I received my double Percy mattress from AR Furnishings last week and I’ve been sleeping better than I have in years! Honestly a fantastic mattress, very firm but so soft and comfortable, won’t be needing another for a long time I’m sure but when I do I know I’ll be back.

3 May 2021
Unprompted review
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Reply from Arfurnishings

Hi Zerina,

Thank you for your amazing review and we're glad your happy 🤩

Best Regards,
AR Furnishings

Rated 5 out of 5 stars

Recently purchased a new home

Recently purchased a new home, needed it done quickly and AR FURNISHINGS came to my saviour! Everything delivered and fitted within the time given. No complaints what do ever! The team at AR were incredible from start to finish! Highly recommend! Loving my new bedroom and dining furniture 🤩

2 May 2021
Unprompted review
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Reply from Arfurnishings

Hi Saif,

Thank you for your amazing review and we're glad your happy 🤩

Best Regards,
AR Furnishings

Rated 1 out of 5 stars

A R FURNISHINGS ARE NOT TO BE TRUSTED

I ordered a cream knocker chair, and when it arrived it was a dark beige. The box even said mink. The company was very rude saying it was cream and the word mink is just what the manufacturers call it. I emailed photos of the chair and their website pictures to show the VAST colour contrast. After much back and forth they agreed a refund, but wanted to charge me £25 collection fee for a faulty colour chair, I was fed up and frustrated at this point so agreed as I wanted the chair gone.
They then arranged for a collection date on a day I was working without contacting me, hence it was never collected.
So in all customer service stinks and the product is NOTHING like what it shows on the website.

2 May 2021
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Reply from Arfurnishings

Hi Ruth,

Thank you for your feedback on the service you received. This helps us to improve for future customers so any feedback positive and negative is appreciated and taken on board.

The dining chair which you had ordered only comes in one colour / shade, you asked to return and we didn't have an issue with. However you failed to respond to our emails which had the shipping label attached to, then you contacted us a week later to say you didn't receive anything and it clearly was displayed on our email thread. However in your review you have noted that we had booked you in for a date which you were at work?

If there is anything else we can help with please feel free to contact us via email at sales@arfurnishings.co.uk or by calling our offices on 0141 374 2789.

Kind Regards,
Customer Service Team
AR Furnishings

Rated 5 out of 5 stars

I found it easy and straight forward…

I found it easy and straight forward with my whole experience with my order and delivery of my bed. It looks great and very happy with the whole experience, thank you AR Furnishings x

22 April 2021
Unprompted review
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Reply from Arfurnishings

Hi Tahira,

Thank you for your amazing review and we're glad your happy 🤩

Best Regards,
AR Furnishings

Rated 5 out of 5 stars

Great service

Great service, speedy delivery. Would recommend. Very happy with my new dinning table.

21 April 2021
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Reply from Arfurnishings

Hi Lynne,

Thank you for your amazing review and we're glad your happy 🤩

Best Regards,
AR Furnishings

Rated 5 out of 5 stars

Beautiful product and easy to…

Beautiful product and easy to assemble.Great customer service for after sales Highly recommend

10 April 2021
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Reply from Arfurnishings

HI A P James,

Thank you for your amazing review and we're glad your happy 🤩

Best Regards,
AR Furnishings

Rated 5 out of 5 stars

High end furniture at the best prices

Great range of gorgeous stock at most competitive prices I’ve seen. Delighted with our glass dining table and console table. The team were super helpful and understanding. Would highly recommend and will shop with you again xx

16 March 2021
Unprompted review
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Reply from Arfurnishings

Hi Grace,

Thank you for your amazing review and we're glad your loving your furniture it looks amazing 🤩

Best Regards,
AR Furnishings

Rated 5 out of 5 stars

Great product

14 March 2021
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Reply from Arfurnishings

Hi Sim,

Thank you for your review much appreciated 😊

Best Regards,
AR Furnishings

Rated 4 out of 5 stars

Great product but expensive

Great product, but expensive!
Would recommend though, as high quality products.

7 March 2021
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Reply from Arfurnishings

Hi Gary,

We're glad you're loving your new chairs and are happy with the quality.

Best Regards,
AR Furnishings

Rated 5 out of 5 stars

Very satisfied customer

My chairs arrived exactly when they said they should. I got a phone call the previous day from AF furniture telling me when they would arrive and the very polite and helpful young man (didn’t get his name) put the very large boxes in the hall for me. Thank you for a magnificent service.

7 March 2021
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Reply from Arfurnishings

Hi Norma,

Thank you for taking time and leaving us a lovely review, much appreciated and enjoy your new chairs ;)

Best Regards,
AR Furnishings

Rated 5 out of 5 stars

Great furniture company

I had been searching around for the best deal on a specific dining chair set. Called Andy at AR furnishings and he was great, organised next day DPD delivery and called after to make sure everything went well and we were happy with our purchase!

I'd definitely recommend them

26 February 2021
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Reply from Arfurnishings

Hi Larry,

We're glad you happy with your new chairs and swift customer service, hope to see you again soon.

AR Furnishings

Rated 5 out of 5 stars

Bought the Value Glass 3 tier Coffee…

Bought the Value Glass 3 tier Coffee table. Absolutely love it, amazing quality.
Arrived in the first week of ordering with clear and concise communication from Andy beforehand.
Couldn't be happier, will use the company again.

Cheers!

16 February 2021
Unprompted review
Arfurnishings logo

Reply from Arfurnishings

HI Stiv,

We're glad you were happy with your order and customer service.

AR Furnishings

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