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3.5
Average
5 reviews
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Poor communication, unexpected charges
Poor communication, additional charges (drop off and collection - officially charged per car, but families and individuals sharing a taxi from ARC parking each being charged). Slow collection and no pre determined collection point - just find your taxi. For Heathrow - it’s run out of an old caravan, I was hurried and chased even though I was 30 mins early to join a family in a single taxi (no issues on sharing but also no explanation as to why the hurry up!)
The price is good and if you use aware of the limitations and issues then fine, but as a frequent traveller I wouldn’t use again, gave me zero confidence.
13 July 2026
Unprompted review
Don’t use this company
Don’t use this company. The communication is very poor and when you contact them to pick you up from the airport they take a very long time to come and don’t communicate with you very well. Infact he got angry at me for calling him to ask how long they will be. I wouldn’t recommend them they are not very professional.
14 July 2026
Unprompted review
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