Archies Footwear Reviews 

I got the flip flops and my husband got the slides. Not only are they both amazing....the customer service is top notch. They sent me 2 other pairs after our original order because we were unsure of the size/fit. They didn't charge us and trusted that we would send the ones we didn't want back (which of course we did). That, to me, goes above and beyond.
They respond to emails very quickly. and they are just so helpful in every way. This type of service makes me want to buy more...and I will! A+++++

Turned what could have been a bad experience into a good one!
I received my order and discovered I had been sent the wrong color. ( The order came through a third party seller. I want to say the problem, didn't originate with the Archie's directly.) Paul in customer service replied to my email requesting details on my return and replacement. He asked for a couple of photographs, apologized for the inconvenience, and began the replacement order immediately. He even offered for me to keep the pair that was erroneously sent. He restored my hope in customer service! I have no doubt I will love the shoes due to all the recommendations my fellow teacher friends have made to me and can't wait to receive my brown Archie's!!

I ordered as Archies recommended. I am a 9.5 and since there is no half size they recommended sizing up. I received the size 10 today and they are almost an inch too long. dissapointed.

UPDATE: Shoes arrived and are lovely but delivery took 3 weeks within Europe. To be fair it appears the issue was with the courier company, but retailers need to own the end to end service all the same.

ORIGINAL: 19 days and counting for a Netherlands to Ireland delivery?!!

I absolutely love Archie’s Flip Flops! I already own four pairs, and I honestly can’t imagine getting through the summer without them anymore.

I’ve struggled with foot problems for years and finding comfortable summer footwear was always a challenge. Since I started wearing Archie’s, those issues have completely disappeared. They provide incredible support while still looking stylish.

I’ve just ordered two more pairs one in a beautiful new trendy orange and of course a pair with the lovely diamant detail. I can’t wait to wear them!

I also want to give a special shout-out to Paul for his outstanding customer service. I accidentally entered the wrong shipping address when placing my order, and within just 30 minutes he had everything sorted out for me. Truly amazing service!

Thank you, Paul, for your help and thank you Archie’s, for creating the most comfortable and stylish flip flops I’ve ever owned. Highly recommended!

⭐️⭐️⭐️⭐️⭐️

I asked for help with a difficult return. I received a prompt reply and an offer to assist. I was supported via email quickly and efficiently to resolve my return process. I can't say enough to compliment Paul on is amazing customer service and his willingness to go above and beyond. He is an extreme value to the organization. I truly appreciate the human interaction and Paul's ability to make the experience as speedy as possible, vs. a bot who keeps you in a loop of customer service links.

This is my 3rd pair of Archie flip flops in less than 30days!! They are absolutely comfortable and stylish! They provide great customer service, I was missing a pair from a recent order and after a short conversation- they agreed to send out the missing pair!! Thank you!!
Happy customer over here!!

What incredibly good and beautiful slippers. They are so comfortable. The customer service is truly amazing. My package got lost, but they immediately sent a new one. And they went to investigate where it had gone themselves. They emailed me and gave advice throughout the entire process. I received so much help, clear explanations, and it was also incredibly fast and very friendly! Really! Top!

Excellent customer service, and high quality products . Very comfortable shoes would definitely recommend

Ordered 2 pair of fitflops for holiday. Shipping update has not updated from 31st May. Never received them.I made contact with customer service twice last week. They said they would resend them however I still have not received a shipping email.I will not have them now for holiday.

Cannot say enough about the amazing customer service. I was luckily helped by Evan (dm him!) and he was so understanding and helpful. In fact, didn’t want me to miss out on the red pair of chili ( perfection) flip flops so sent them out in my size before I even sent others back. Honestly it was amazing customer service and I didn’t even ask him to do that. I have 6 pairs of the flip flops and I love each pair.

Items never arrived. Customer service email bounced straight back as undeliverable.
Tracking number has no update since 26th May.

What a great customer service. Real quick answers and the best solutions. Exchange for the size went wrong, not Archies fault. Package was lost. Within 1.5 day I had other ones. 5 stars !

Editing review as my order finally arrived, albeit it after a few weeks! Ordered a pair of Archie’s on the 29th May for my holidays. Emailed customer services twice and no response…
Finally got a response and they refunded my postage cost.
The flip flops are nice. Had they emailed me and said there was a delay and had better customer service I would have rated them a 4.

The service I got was absolutely remarkable. Ken and his team responded to my email about receiving the wrong color and had it remedied in just minutes! Wow, I was being taken care of by actual people who knew what to do and they did it instantly. Perfect!

First I must say these are the BEST flip flops out there. The support is unmatched. I recently had an issue with an order ( received only part of order and wrong size). I contacted customer service and dealt with Ken. He was nothing short of amazing. Within 8 days I had my correct order and without hassle. Amazing service!!

I ordered flip flops from Archie’s and Fit Flops at the same time to compare the arch support and comfort. Archie’s do provide much more support for the arch - the straps are tighter thus keeping the shoe closer to your foot and stops the back of your foot sliding about; the arch is also much bigger so much more supportive. Fit Flops have a lovely cushioned heel, Archie’s have a firmer support.

However, Archie’s main downfall is the colours - the colours are all a bit dull and don’t have the shine and vibrancy of Fit Flops. The dull colours - all of which aren’t quite right (so the navy isn’t quite navy, and the greys are dodgy greys) - make them look really cheaply made.

So if you want style and comfort then Fit Flops. But if you need more adequate support for your feet and a firmer bounce then Archie’s.

I purchased from Archie's footwear on 6-1-26. I purchased the slides. These shoes run very narrow. I typically wear a 6 1/2 to 7 in women's shoes so I purchased the 6 to 7 size. I couldn't even fit my foot into the slide. I found these shoes to be very hard, stiff and inflexible. I was not impressed with the quality. I paid $70 for the slides and when I returned them, they are only refunding me $55.51, including a restocking fee. What a rip off. I do not recommend this company. Don't believe the hype and don't waste your money!

The product itself, this incredible footwear, is truly one of a kind and in such a wonderful way. We are located in a place where the sun is always shining and shining with intensity, so sandals, slides and flip flops are staple items for us. These Archie slides are so comfortable and supportive and we can wear them on long walks with no blisters or rubbing. But in case there ever is a need for a return or an exchange, it's the customer service that keeps up coming back. Incredible reply time, thoughtful approach to resolution, kindness, generosity of spirit and authentic intention and attention abound. Special Shoutout to KEN!!!!! Great experiences always.

I ordered a pair of slides and flip flops. When my order was delivered, the flip flops were not in the package. I was shocked by how quickly Archie’s customer support helped and solved the problem. I’ll be a return customer for sure!!