Archies Footwear Reviews 

2,229
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional comfort and quality of the footwear, with many noting the noticeable positive difference in their feet. People highly value the supportive features, as the arch support is considered amazing and helps with foot issues. However, some customers also noted occasional product issues, such as the strap snapping or one shoe arriving damaged. A few other people felt there were issues with sizing, with reports of them being too narrow or small, and some found the soles to have poor traction. Conversely, a small portion of people felt that the comfort could not be maintained over extended periods or that certain items did not arrive correctly.

What people talk about most

Product

Clients share positive opinions on product, highlighting exceptional arch support and comfort from the moment... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the comfort, support,... See more

Customer service

Consumers find customer service to be exceptionally positive, describing it as prompt and efficient.... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide range of differing experiences.... See more

Staff

Reviewers mention positive feedback about staff, highlighting exceptional kindness and fast responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,229)

470 reviews in the last 12 months

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Rated 5 out of 5 stars

Question quick reaction

When you have questions they react nicely and immediately
Nice people and slippers are great walk very good

11 August 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey,

Thanks for taking the time to let us know. We’re committed to providing top-notch service, so it’s wonderful to hear it’s hitting the mark.

Cheers, Zoe

Rated 5 out of 5 stars

Comfortable, flexible arch support that is also stylish!

I love the comfort and flexible but highly supportive arch support of these slides! As a new mom, my feet are still experiencing a lot of laxity and instability. I've tried a number of different slides and inserts to try to find something that's comfortable and supportive, and these Archies are far and away the most comfortable, supportive pair of shoes I've found! The arch support is broad and smooth and flexible, so it doesn't create any hotspots - which is a problem I've had with arch support before and is a big reason that I transitioned to barefoot shoes over 10 years ago. However, while I know I'll be back in my barefoot shoes soon, I needed a great shoe to bridge the gap from my baby body back into my athletic body, and this has been a great purchase!

20 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Erin,

It's awesome to hear that Archies are making such a positive impact in your life! Thank you for taking the time to share this with us.

Kindest,
Zoe

Rated 5 out of 5 stars

Fantastic customer service, and awesome products!

I absolutely love Archies! I’ve now made seven different purchases for myself as well as for family members, so I think it’s safe to say I’m a fan! The colors are awesome, there are so many great choices, and they are seriously SO comfortable.

What really stands out, though, is the customer service. It’s outstanding! Returns and exchanges are incredibly easy, communication is phenomenal, and they genuinely seem to care about making sure their customers are happy. After seven different purchases, I’ve consistently had a great experience. Great product, great company, and exceptional customer service. I’ll definitely be buying more!

10 August 2026
Unprompted review
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Reply from Archies Footwear

Hi Niki,

Thank you for leaving us a glowing review; we really appreciate it. We really do try our best for our customers, so it's nice to hear it's not going unnoticed. Enjoy your Archies!

Kindest,
Zoe

Rated 3 out of 5 stars

Helpful until I requested a refund...

*Update*. Thank you so much for the reply below and for following up and sorting this issue.

I ordered the sliders and received the flip flops. I contacted them via the Chat bot on the website and provided photos of the flip flops and the bar code as requested. I was then contacted by Paul, who said they couldn't find a record of my order. I provided the order number (as requested) still no joy. Emails went back and forth with me providing delivery address and photos (again) and now radio silence for 10 days. I no longer want a replacement. I just want a refund and a returns qr code to return the (wrong) shoes. They normally charge £10 for returns which I feel is both ridiculous as is a 1/4 of the shoe price and unfair as they haven't fulfilled the order correctly.

10 August 2026
Unprompted review
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Reply from Archies Footwear

Hi Amy,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

Love love love all 8 of my Archies

Love love love all 8 of my Archies. Can you guys do a Kelley green-ish color so I can make that 9 pairs?!? Great support and easy to clean.

29 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Benjie!

Thank you for taking the time to leave us a review. It sounds like you have quite the collection! Thanks for your suggestion for a green color!

Cheers,
Zoe

Rated 2 out of 5 stars

Disgusted

The shoes hurt my feet as soon as I put them on. But that is not the reason I am giving two stars. The return process has been horrible. I used the link provided however a return label did not generate and a message that the shoes were already returned which is not true. I have sent numerous emails and am not getting information on what I can do to make the return happen. A CSR named Ken asked for specific information which I sent and instead of a reply from Ken I received more instructions on the refund process and the same link that was first provided. This has been a nightmare.

10 August 2026
Unprompted review
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Reply from Archies Footwear

Hi Debra,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

Love love love

I absolutely love these flip flops. I have a navy pair and a royal blue pair. I am just very impatient for the coral red to come back into stock. Oh and the mint colour look fab too!! Best flip flops I’ve ever had.

10 August 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey!

Thanks so much for leaving us a review! We're so glad you're loving your Navy and Royal Blue Archies.

Kindest,
Zoe

Rated 5 out of 5 stars

I bought 2 pairs of Archie's

I bought 2 pairs of Archie's, I was delighted with my purchase, but I snapped the strap of one pair, I emailed customer service and straight the said no problem, send them back for a free replacement, no questions or qibbles. They help me with the returns and sent the new pair once I sent a picture of my return ready for postage. Absolutely brilliant to deal with and would no doubt purchase again for my next holiday. And most of all my Archie's are so lovely and comfy to wear and I'm sure I will get years out of them. Thank you Archies. Tracey

6 August 2026
Unprompted review
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Reply from Archies Footwear

Hey Tracey,

Thanks for leaving us a review!

We’re so glad our team could get everything sorted quickly. We truly appreciate your support and hope your Archies join you on many wonderful holidays to come!

Kindest,
Annie

Rated 5 out of 5 stars

Easy to order -walk like clouds

Easy to order. Fast reaction from
Customer Service. They walk like clouds. I have the grey ones my daughter in law the crème pair. They are really on trend with the hip crowd :))

30 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey Branka,

Thank you for the wonderful feedback!

We’re so pleased you’re both enjoying your new Archies!

Kindest,
Annie

Rated 5 out of 5 stars

Archie’s have become my go to!

Archie’s have become my go to! Bought the black to test out, tan came soon after now just order the royal blues! Here in NC we wear flip flops most of the year and I need ones with a good arch these have not worn down with daily wear! Not sure how but a wrong mailing address for me was put in, when I contacted customer service they answered right away and got a new pair on its way to me before the others got back to them. They followed up with me as soon as the reship was on its way!
Great customer service & a great product!!

6 August 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Aimee,

Thanks so much for your amazing review! ❤️ We're so happy to hear your Archies have become your go to and that you're loving your different colours. We're glad our Customer Service team could help get everything sorted quickly for you. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

This company is all about costumer…

This company is all about costumer service. I wanted to try a non- toxic alternative to slides, so Archies fit the bill. However, they were too tight across the top of my foot. They made the return process so easy. Thanks Paul!

5 August 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Anneliese,

Thanks so much for your lovely review! We're sorry to hear the slides weren't quite the right fit, but we're so glad Paul was able to make the return process easy for you. We really appreciate your kind words and support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Amazing customer service

I had concerns about my order. Once I send an email I very quickly received a response and within 30 minutes I had my solutions. Very helpful and very quick.

5 August 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Tamara,

Thanks so much for your lovely review! We're so pleased to hear our Customer Service team was able to help quickly and provide a solution for you. We really appreciate your kind words and support!

Kindest,
Indya

Rated 5 out of 5 stars

Great product, great customer service

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip flops as they don’t offer any support but these ones are a game changer!

5 August 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Tatiana,

Thanks so much for your lovely review! We're so pleased to hear you had a great experience with our Customer Service team and that you're loving your Archies. We really appreciate your kind words and support!

Kindest,
Indya

Rated 5 out of 5 stars

I had a great experience with customer…

I had a great experience with customer service. I ordered the wrong size by mistake, requested a return (easy peasy), got the new order and they sent the wrong color. I reached out and had a solution the same day. I now have 2 pair of slides and 4 pair of flip flops. I love every pair. I can wear them all day and my feet and hips don't bother me.

4 August 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Bonnie,

Thanks so much for your lovely review! We're so glad we could get everything sorted for you quickly and that you're now enjoying all your Archies. Thanks for your continued support. We really appreciate it!

Kindest,
Indya

Rated 5 out of 5 stars

LOVE my Archies - all 4 pairs

I first noticed my SIL's flip-flops because they looked so nice, even classy. Classy flip-flops? Who knew that was a thing? But such nice lines and great colour (hers were coral). She introduced me to Archies. My feet give me a lot of problems (I'm over 60) and I haven't been able to wear flat or cheap shoes for years. I tried them, loved them, and have been wearing them ever since. They are comfortable, nice looking, and easy to clean (bit of a scrub with some dish soap). They are costly, but I've worn them extensively (4 years for my first pair) and they still look and feel great. So price-per-wearing is well worth it.
I gave my DIL sliders and they are now her go-to shoes.
Highly recommend - I know of nothing else like them.

5 August 2025
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Tami,

Thanks so much for your wonderful review! We're so glad your sister in law introduced you to Archies and that you've been loving them ever since. We really appreciate your support and hope you continue loving them for years to come! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Great flip flops!

Archie's flip flops were recommended to me by my sister who swears by them. She was right, they're great. They are well contoured on the sole and the arch support is comfortable. The best part is that the thongs fit in a snug way so you don't curl your toes as you walk to keep them on.

4 August 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Kat,

Thanks so much for your wonderful review! We're so glad your sister's recommendation didn't disappoint. It's great to hear you're loving the comfortable arch support and secure fit. We really appreciate your support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Since I walk on the flip flops and this…

Since I walk on the flip flops and this is no joke i realy have no pain om my foots.
I walk the jole day on them and its for me unbelievebel and i am so happy because i had a broken foot always pain now not.
So i bought 3

16 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Ellie,

Thanks so much for your lovely review! We're so happy to hear you're able to wear your Archies comfortably all day and that you've come back to purchase three pairs. We really appreciate your support! 🥰

Kindest,
Indya

Rated 5 out of 5 stars

Sliders

Delivery was quick and painless.

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Christine,

Thanks so much for your great review! We're so pleased to hear your slides arrived quickly and that delivery was smooth. We hope you love wearing them!

Kindest,
Indya

Rated 3 out of 5 stars

I'm not sure if Archies are so good as they say....???

I bought my Archies Flip Flops late last summer and didn't really get to use them. But this summer I've used them a lot. They are the best Flip Flops I've ever had and I thought they would last forever, since it said they wouldn't open like traditional ones because they are wrapped together. But they didn't. I was walking in the city and came across a cobblestone that was a little too high. Whoops, the toe strap snapped. It's not as described. It shouldn't happen. And funnily enough, I've just ordered two new pairs that are on their way to me because I'm so happy with them. Now I don't know if I can be sure if they'll last. I've had plenty of cheap versions of them without any problems. Even some for just €2 that I used to climb Montségur, France in them. Can Archies handle it? I doubt.
How to send a picture of it? Tell me then I will.

4 August 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Vivi,

Thank you for taking the time to share your feedback. We're sorry to hear about this situation.

Please reach out to our Customer Service team at support.eu@archiesfootwear.com with your order number and email address, and we will look into this for you.

We look forward to hearing from you.

Kind regards,
Indya

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