Arcaiuz Reviews 11

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Arcaiuz is a leading platform specializing in in-game item related services, dedicated to connecting gamers across diverse communities. It offers secure and efficient solutions for trading, facilitating exchanges, and ensuring a trusted environment for virtual item transactions. By fostering transparency and reliability, Arcaiuz has become a hub for players seeking to enhance their gaming experiences through seamless item trading and collaboration.


Contact info

3.8

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rip off

I bought an item through the quick buy but handler left before I got it. Couldn’t do anything about it because they unfriended me right after. I got scammed out of 5 dollars.

25 October 2025
Unprompted review
Arcaiuz logo

Reply from Arcaiuz

Hello Jasper, we sincerely apologize for the inconvenience you experienced. This is not the level of service we strive to provide. Please contact our support team at support@arcaiuz.com with your order details so we can investigate the matter and assist you promptly.

Rated 2 out of 5 stars

This is only above a 1 star because I…

This is only above a 1 star because I withdrew something earlier and it actually came through within the 2 days. I ordered again from this website, and it has been almost 2 weeks and I have not been able to get my item. I contacted support and they just told me to “be patient”, so I waited another. 4 days (which is crazy on its own). Today, I requested a withdrawal, and a handler was there but they cancelled with no explanations? The customer service here is ridiculous. Don’t waste your time or your money.

25 October 2025
Unprompted review
Arcaiuz logo

Reply from Arcaiuz

Hello Akito, we sincerely apologize for the inconvenience and frustration this situation has caused. This is not the experience we aim to provide. Please reach out to our support team at support@arcaiuz.com with your order details so we can review your case and resolve it as quickly as possible. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Amazing

It’s amazing and isn’t a scam because there are some apps that are scams but this one is not and a actual works because I got a free red fox

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Delivery took 15 minutes

Delivery took 15 minutes!

I have been purchasing from this site for a couple days and usually it takes minutes to get the items but this time it took 15 minutes. Please speed up your delivery

16 September 2025
Unprompted review
Arcaiuz logo

Reply from Arcaiuz

Thanks for your honest feedback, Zack. We’re glad to hear you received your items, though we apologize for the slight delay this time. We’re always working to improve our delivery speed and consistency. Your continued support means a lot to us!

Rated 5 out of 5 stars

Positive giveaway claiming experience

This is the first time I’ve won a giveaway so I was super confused and unsure of how it would play out. With this being said, they were super polite and honest with easy and helpful communication. I was a little skeptical when they said that they were waiting on funds before they could give me my GW prize but it all came together! The biggest problem I had was after I won the giveaway: I had no clue where to go or who to talk to, which led to a lot of talking around and an inefficient use of my time. Ultimately, I’d say it was a sufficiently smooth and positive experience. Thank you Arcaiuz!

25 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look