Love the ethics of this company. No plastic and recycle able packing. My purchase came beautifully presented in a tin. The contents ‘ magnesium cream with lavender’ delightful and effective light sof... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Hand-crafted, artisanal skincare products produced in small batches in our workshop in South Wales. We provide a range of skin and hair care products using vegan, plant-based, palm-free ingredients. Our products have been minimally formulated to ensure that they are non-irritating and safe and gentle to use on all skin-types. We are passionately plastic-free and almost entirely zero waste.
Contact info
5 Market Arcade, NP20 1FS, Newport, United Kingdom
- social@arcadeskincare.co.uk
- arcadesc.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve found my new favourite
I’ve found my new favourite
The ultimate glow balm is gorgeous, it feels so soft, warms in to an oily texture in your hands and just glides on to your skin, no pulling. It left my skin feeling soft and supple without any sticky feel.
The magnesium balm is lovely too, it’s too early to say whether it will help restless legs but I’ve slept better since massage it in to my legs at night
It was all well packaged with a cute thank you note and a little bag of sweets, nice touch
Oh I LOVE this cream
Oh I LOVE this cream, it smells absolutely gorgeous and I use it in all my aches and pains as well as my restless legs.
It’s perfect. And you get a lovely card and bag of sweets with every purchase too!
Bought the tumeric soap
Bought the tumeric soap, Vera’s rub and a shampoo and conditioner bar! WOW WOW! Where to start’ ! The Soap leaves my skin amazing and smells unreal! Shampoo & conditioner lathers up and leaves hair like never before and the Vera’s rub .. is just heavenly !! I now want to buy/try every product ! New fave!
Gorgeous skincare
I am so amazed with my arcade skincare products. The glow balm and skin fix have been amazing and have made such a difference to my skin.
I am absolutely coverted to natural deodorant now, the essential oils smell so refreshing and it is totally gym and sweatproof. The tattoo balm is also so soothing. I can't wait to add more to my skincare collection. A fab friendly team too.
Incredible
Delivery was quick and the products are incredible. A handwritten note was included as well as a little bag of sweeties - so thoughtful. We should all be supporting small companies like this one. Highly recommend. Happy customer for life.
I only received it yesterday used it…
I only received it yesterday used it last night slept well 😴
Products are amazing and the service…
Products are amazing and the service from ordering through to delivery was fab - lovely personal touches made the experience feel special 😊
Would 100% recommend!
I’ve been really pleased with Arcade…
I’ve been really pleased with Arcade Skincare. Their products are kind to my sensitive skin, especially the Cleansing Cream to Milk Balm, which works wonderfully for removing make-up and leaves my skin soft and clean. The reusable metal packaging is a bonus, both eco-friendly and great for travel. Delivery was quick, and overall, the customer service is excellent—always helpful in suggesting the right products. My skin condition has noticeably improved, and I love their wholesome, natural approach. Definitely worth trying!
Effectiveness
Only used for short period but seems to help with sleep and mild pain relief
I love this company
I love this company. The products, the personal touch. The ethos, the packaging, the people, all just outstandingly lovely and every other company should look at this one and take note ❤️ love you guys xx
Magnesium Cream.
I purchased more of the magnesium cream as it is excellent. The consistency is beautiful it sinks right into your skin and leaves no residue. The aroma is gorgeous and it definitely helps to reduce the level of my pain. I have M,E, and was surprised how beneficial this cream was. Products arrive quickly, beautifully boxed in recyclable packaging. A lovely personalised thankyou card is enclosed and a kind gift of confectionery also. Seller communication is excellent. Highly recommend this amazing magnesium cream and this company.
Great company
Great company. Fast delivery, well packaged in recycled packaging and even came with a little bag of sweets. I ordered the brightening turmeric and liquorice soap. Used it last night and this morning and my skin already looks less inflamed. It’s five stars from me ⭐️⭐️⭐️⭐️⭐️
Ordered deep relief Magnesium Cream
Ordered deep relief Magnesium Cream, recommended by a friend. Easy to order and a quick delivery. A nice note was with product thanking me and used my name, which I thought was lovely. Cream is good and a lovely smell, easy to apply. Would recommend and I will be ordering again from this company.
The quality of these products are top notch and the environment is taken into consideration which l really consider important
Lovely guys running arcade skincare Mike and Alex.l will be changing my current skin care products and using theirs from now on
Great value
Great value, great product and best of all it does not hurt or burn my skin like so many other products have. Came promptly once order placed. thank you
Excellent value for money 🫶
I popped into the store before Christmas looking for the Radiance Vitamin C Reviver that I had seen on their Instagram page and omg I absolutely love it .. it gives a lovely illuminating glow .. Shop assistant gave me some free Christmas vegan sweets which was a lovely touch.. I also use the Body Polish infused with turmeric, Shea butter & coconut oil & it’s gorgeous.. I will definitely be returning for more purchases .. If you haven’t been yet you need to pop in .. 🫶
The Best Deodorant
The unscented deodorant is fantastic. This is my second tub and I got my partner one as he's been using mine!
I've tried quite a few natural deodorants some with more success than others but this deodorant is fantastic - it lasts the whole day and even in the morning there's no unpleasant armpit smell. A little goes a long way! I'm so happy to have finally found a natural deodorant that I can trust to work in any weather.
Wonderful for crazy dry skin
My skin is super dry, made worse by menopause, and has always been really sensitive.
My first purchase was the moisturiser bar - fantastic coming out of the shower and used daily
I am now hooked on the shampoo & conditioner bar (Amla) and really love the curl custard.
My hair has noticed a difference and appears much thicker, is growing and thanks to the curl custard is curling beautifully once again
The intense hydration cream is amazing for my face and not at all greasy.
Vera's rub - i use this to ease the onset of a migraine, hubby nabbed one when he was very chesty and this helped him ease off to sleep nicely.
Finally the gel to milk makeup remover really is something special
All in all, for a small business they really do pack a punch in what they have to offer. I live locally so can always pop in
I've been using Arcade SC for a while…
I've been using Arcade SC for a while now and I honestly can't recommend them enough! I started with a couple of products and have just expanded my collection. I have suffered with eczema all my life and sometime feel like my skin looks dry and dull. The products that I've been using (Glow balm, Turmeric cleanser, vitamin c and Hydration cream) have given me a glow and hydration that I wanted. Diolch yn fawr pawb at Arcade SC! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








