More gymnastics classes would be great! The ones at Gøglerskolen are always so busy and having one at Spartan Mentality would be awesome. Also, it is great to have some classes specifically in English... See more
Company replied
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More gymnastics classes would be great! The ones at Gøglerskolen are always so busy and having one at Spartan Mentality would be awesome. Also, it is great to have some classes specifically in English... See more
Company replied
Love the place. Good vibes, staff is very polite and attentive. And so are the people that come to work out. I specially enjoy training at Arca Fundamentet, but I also go to others. If anything I... See more
Company replied
I'm really happy with my experience in Arca so far. Everyone in the sessions is nice and helpfull. The coaches are super friendly and they explain the exercises really well, even if in danish hehe Th... See more
Company replied
Patrick from customer service was super helpful and friendly. He went out of his way to help me sort out some issues with signing into the app, which I really appreciated. The gym has that old-scho... See more
Company replied
Arca er Danmarks største udbyder af holdtræning af meget høj kvalitet. Vores tilgang til træning er unik og vi tror på, at du bliver bedre, sundere og stærkere af at træne med os. Arca betyder box på latin. En box er meget mere end et træningscenter og her er vi fælles om at træne. Fælles om at udfordre kroppen, lege, løbe og svede. Vi er ikke et fitnesscenter. Her er ingen spejle, ingen instruktør med mikrofon og ingen, er overladt til sig selv. Arca startede vi, da vi drømte om bedre og sjovere træning end hvad du kan finde i de gængse fitnesscentre – og fordi det ikke passede ind i deres verden. Vi ville bevæge os, uden at blive begrænset af æstetik, maskiner og monotone workouts. Derfor er dét, vi laver hos Arca ikke noget, du finder andre steder. I dag dukker tusindvis af medlemmer op hver dag op og træner, og selvom vi nu er at finde i alle de større danske byer, er det stadig din lokale box, du træner hos. Vi tilbyder ubegrænset træningsmuligheder i alle boxe og du bliver altid taget godt imod, uanset hvilken box, du træder ind i. Hver eneste box omfavner det helt særlige træningsfællesskab, hvor du kender din træner og hilser på ham og hende, du træner side om side med. Kom ned og træn med os i en af vores 20 boxe i Danmark.
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Denmark

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terrible organisation, poor quality compared to any foreign crossfit boxes that I've trained at, and what is even worse, disrespectful customer service - they charged me 800kr by mistake and after 10days, they haven't gotten back to me yet. It's a scam of an organisation

Reply from Arca
Overall very good. It depends on the gym and your needs. In some (open)gyms you can't do muscle ups, wall balls or other things but the team workouts are really cool.

Reply from Arca
I have never experienced such bad customer service. I am not talking about sweet people working in boxes, but about headquarter. Answering emails after 5 days is really low key for such a big company. Their IT and app sucks. I am sorry to be so direct, but nowadays you guys should invest in customer service and take of that. You saved money from affiliation to Crossfit but at least reinvest this money to good service. I am still dealing with problem of registration of my credit card in order to pay every month automatically. It’s been a month, still not solved 🤞🏼
Cleaning in boxes also can be improved.

Reply from Arca
Good instructors. Give usefull advice on technique. WOD have enough variety to keep the body guessing

Reply from Arca
I absolutely love training at Arca! Super sweet trainers and great programming. There are also many varied classes that are offered in a day making it easy to always squeeze in a workout :)

Reply from Arca
Despite the confusion, they replied to my concern immediately. I appreciate that I have been given the chance to try out their training and classes first.

Reply from Arca
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