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Arbor Garden Solutions Reviews 1,966

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TrustScore 4.5 out of 5

4.6

Garden Furniture Shop
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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as robust, solid, and well-constructed, exceeding their expectations. The delivery service is frequently highlighted for being on time, quick, and efficient, with many appreciating the clear communication and helpful drivers. People also found the products easy to assemble, with everything fitting together well, and expressed satisfaction with the overall service from ordering to installation. However, some customers also noted issues with product quality, including minor flaws in the wood, misaligned pre-drilled holes, or missing parts. There were also occasional complaints about late deliveries, poor communication regarding delivery times, and a lack of flexibility in scheduling. A few people experienced difficulties with customer service, describing it as unpleasant or evasive when addressing product discrepancies.

What people talk about most

Product

Customers had positive experiences with product, frequently praising its amazing quality, sturdiness, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the robust, solid, and sturdy... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt and on-time arrivals.... See more

Service

People report positive experiences with service, often highlighting the amazing product and service received,... See more

Order

Clients share positive opinions on order, with many reviewers highlighting excellent service from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

delivery on time. Log Store product as described. Instructions were OK but should be read together with YouTube links. A pro might be able to assemble on their own but ordinary practical buyers sho... See more

Rated 5 out of 5 stars

Good solid construction - better than expected. Everything included other than a screwdriver - I’d recommend an electric one as there’s plenty of screwing required! Good instructions. Looks very smart... See more

Rated 5 out of 5 stars

One of the best companies we’ve dealt with recently. We ordered a pergola and having compared like for like, found the price with Arbor to be very competitive. Then after placing the order we realise... See more

Rated 5 out of 5 stars

This work bench is absolutely fabulous. Was delivered way quicker than expected. Very high quality wooden construction. Correspondence re delivery was good. Only comment would be that there is a sligh... See more

Company details

  1. Garden Furniture Shop
  2. Furniture Manufacturer
  3. Furniture Store
  4. Manufacturer
  5. Outdoor Furniture Store
  6. Pine Furniture Shop

Written by the company

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Written by the company

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Rustic table and bench

Our table arrived within the estimated time.
The table and chairs are very sturdy and not too difficult to assemble.
The holes for the screws were pre drilled which was handy I would have liked the corresponding holes to be pre drilled as well. Might sound a bit picky but that is the only gripe.
We order the benches with backs but we rather like them without.
All in all very happy.

12 May 2026
Rated 5 out of 5 stars

Kamila

Hi

You’re the best in the UK! Your company is reliable and trustworthy. I bought three ready-made wooden decks from you, and the quality is outstanding — very solid with thick, durable wood.

My husband and I have already installed all three decks and oiled them as well. We even had some wood left over because we shortened one of the decks, so we decided to build a small deck at the front of the house for a bench and flowers.

Everything looks absolutely beautiful. We are extremely happy with the result!

Thank you
Kind regards ❤️

9 April 2026
Rated 4 out of 5 stars

Good but…….

Product is great and was easy to put together.
Delivery times weren’t communicated very well, so it was lucky I was in when it turned up. Unfortunately the driver wrecked one of our plants when helping take stuff in.
Slightly disappointed how much water leaked through the roof instead of shedding when it rained. If anyone has any has any ideas how best to make it more water tight……..

10 May 2026
Rated 5 out of 5 stars

Great company to deal with.

Great company to deal with.
Item great quality at a good price.
Kept informed regarding delivery.
Excellent delivery service with no wasteful packaging.
If I require another item I will certainly use Arbor Gsrden Solutions.
A very happy customer indeed.

7 May 2026
Rated 5 out of 5 stars

Easy to order delivery was fantastic…

Easy to order delivery was fantastic driver was great friendly and very helpful the bin store we bought was a 4 piece unit very sturdy and well made definitely needed 2 people to put together, a little fiddly to join together with one 1 person. We are happy with the results

30 April 2026

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