Scent Gallery Reviews 

483
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Usually, when ordering from EU countries, it takes one week, minimum to receive my orders. However, my last order only took 2 days to arrive, and I was wowed by packaging - even though it was just som... See more

Rated 5 out of 5 stars

Great experience from the moment of the order till the receiving of the shipment. Seamless process, great package, lovely products and the most impressive part was the people from Arada prepared 4 han... See more

Rated 5 out of 5 stars

One of my favourite stores. With a good choice of rarely perfumery and very good service. Ultrafast shipping. And I am impressed of number and size of samples. A very generous store. Thank you v... See more

Rated 5 out of 5 stars

It's a great shop, I've ordered several different perfumes and have been very satisfied. The orders arrive quickly, they are well and nicely packaged, you can track the journey of the package, the per... See more

Company details

  1. Perfume Store
  2. also in
  3. Cosmetics and Perfumes Supplier

Written by the company

Scent Gallery is about poetry in memory, fragrances which tell a story.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(483)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Minor issue with packaging/broken samples

Hello- I love the scent I purchased :)
The only minor issue occured with the packaging. I very much appreciate the samples you provided- however two of them broke in the shipping, so when it arrived and I opened it up, my room ended up being VERY aromatic for about 2 days... just an FYI. Thanks!

21 August 2024
Rated 1 out of 5 stars

The packaging arrived all damaged

The packaging arrived all damaged. I sent them an email with all the pictures and never received an answer. Poor customer service.

5 August 2024
Scent Gallery logo

Reply from Scent Gallery

Hello! Please check your emails (spam folder too), because we answered in the same day

Rated 5 out of 5 stars

Amazing perfumery!

This is my second purches from Arada and the experience was even better this time. The customer service is SO NICE! I got plenty of samples and got a true royal treatment :-) Highly recommended!

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Perfume Collection and Service!hased several perfumes…

I recently purchased several perfumes from
Arada Perfumes, and I am beyond thrilled with my experience! From start to finish, everything was impeccable.

First and foremost, the variety and quality of perfumes available are outstanding. Each scent I ordered was unique, luxurious, and of the highest quality. It’s clear that
Arada Perfumes curates its collection with great care and an eye for top-tier fragrances.

The website itself is user-friendly and easy to navigate, making the shopping experience seamless. I found detailed descriptions and customer reviews very helpful in making my selections.

Delivery was prompt, and my perfumes arrived beautifully packaged and in perfect condition. The attention to detail in packaging shows how much
Arada Perfumes values its customers.

Customer service deserves special mention. They were responsive, helpful, and genuinely interested in ensuring my satisfaction. It's rare to find such a combination of quality products and outstanding customer care.

Overall, I couldn't be happier with my purchase from
Arada Perfumes. I highly recommend this site to anyone looking for premium perfumes. I will definitely be a returning customer!

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful scent

Express shipping, great customer experience, and ultimately a wonderful scent and generous, delightful samples were included. I'm slightly concerned that the Marshoud no4 does not perform well on my skin type - the smell tends to fade quite quickly which is a pity, but it is indeed a wonderful concoction!

24 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look