While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We sell inflatable paddleboards and accessories
602-612 Botany Road, 2015, Alexandria, Australia
Love the look and feel of my new PACE SUP! I am new to paddle boarding, so wanted a super stable board and the PACE makes it so easy. It came with every I needed to get going and the delivery was really quick. Highly recommend!
Recently purchased an all round 10 SUP package and have been so pleased with the whole experience. The bonus free electric pump in the deal made it even better value for money. As a newcomer to this sport I’ve appreciated the help, advice and knowledge when dealing with this Company. Added a second order for the waterproof phone case which works really well and they even unselfishly helped me source a buoyancy aid from elsewhere as they were unable to supple the specific one I required. Outstanding 😊👍🏻
Very responsive company Very rapid delivery. Haven't used the SUP board yet though.
Easy to purchase, great price. Choice of shopping company has a lot left to be desired. Package still hasn’t moved from Sydney, picked up on the 19th. No communication at all, can’t talk to anyone, try to use the chat option but they take forever and if you don’t answer back immediately they will close you chat
Reply from Aquaplanet Sports
Hi,
Thanks for taking the time to leave feedback. I am sorry to hear that your parcel has taken some time to be delivered. Due to volumes of packages being sent over the Black Friday and Christmas Period, couriers have been experiencing delays in certain areas. We are available on our Live Chat and via email to support@aquaplanetsports.com.au - so sorry if you were not able to reach us. I can see that you have been in touch via email and delivery has been made successfully today. I do hope that everything in your order is to your satisfaction, but if you have any questions, please do not hesitate to get in touch.
Kind regards
Customer Service
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
