this company tried to charge me almost 200 dollars for shipping one aquarium blade (which costs 10 dollars)! for that price i could have shipped a whole whale! scammers! stay away from these people!!!... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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this company tried to charge me almost 200 dollars for shipping one aquarium blade (which costs 10 dollars)! for that price i could have shipped a whole whale! scammers! stay away from these people!!!... See more
Company replied
Buyers beware. ..NO, BUYERS RUN AWAY....FAR AND FAST! Ordered a 250 upgrade kit for my sump on June 28th 2025 and even paid for their expedited shipping. Paid and 1st red flag was not recieving orde... See more
Company replied
This review is for Aquacave itself, the experience is one you would expect of a good online retailer. The product was packed appropriately and wash shipped in a timely manor. The product is a five sta... See more
I tried to give an honest review of a product I bought- and it seems that since I did not rate it '5-stars' (I gave it '3-stars') -review didn't get posted. Looked at other items - and this fact seems... See more
Your complete source of Premium Aquarium Supplies, Saltwater Reef Aquarium, Planted Aquariums, LED Lighting, Protein Skimmers, RO/DI Systems, Dosing Pumps, Aquarium Heaters, Water Chillers, UV Sterilizers, Aquarium Filters, Aquarium Controllers, Water ...
Grove Avenue 3909, 60031, Gurnee, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
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The goods I've order arrived in perfectly pack condition and arrive much earlier than expected.
This review is for Aquacave itself, the experience is one you would expect of a good online retailer. The product was packed appropriately and wash shipped in a timely manor. The product is a five star product that I would rate as a four star as the RO unites output thread has a chip in the 2nd thread making the push fitting want to cross thread. I would have sent it back to the manufacture but need a system now. So far the system is working as expected and was easy enough to install. I would prefer form this retailer again.
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