Decided to try a few spins here before bed. Games loaded fast and the site felt pretty straightforward. Didn’t run into any issues.
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Having many pending payouts with Aqre before did affect my satisfaction. But finally I got 2 out of my 3 pending payouts recently, in a time span of 2 months waiting. And thats under $500 for each wit... See more
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These guys are kicking out anyone in the online communities like discord that complain about being owed for months or tries to tell newcomers the real situation of things. They set up rules that prohi... See more
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So far so good. Concerned about late payouts as they keep pushing the date they will have payouts available so currently waiting things out. In their defense they are paying some people it appears v... See more
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Contact info
Non Gamestop Casinos 8, GameStop Casino 10, London, United Kingdom
- (866) 827-7339
- support@aqrefx.com
- aqrefx.com
People also looked at
Aqre is still not paying me from…
Aqre is still not paying me from profits made more than 7 months ago. It's sad that they had such a downfall. With my experience with Aqre, I m glad that regulation is coming in the space to purge it and remove those propfirms. I suggest everyone to file a complaint against them on Better Business Bureau.
31 August 2023
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
We apologize for the delay you are having. Our goal is indeed to pay all eligible traders what they are owed and we are tirelessly working towards this goal.
We've been nothing short of transparent and honest regarding the challenges we faced and our course of action. We are constantly adapting to the ever-changing Prop-firm landscape and continuously work with regulators and partners to make sure we can navigate these challenges successfully. Those funds owed to you will be paid.
Reply from Best UK Non GameStop Casinos for 2026
We're happy to have you on board. Success on your trading journey!
GREAT COMPANY GREAT SERVICE
13 February 2024
Reply from Best UK Non GameStop Casinos for 2026
Appreciate the review, glad to have you on board!
Reply from Best UK Non GameStop Casinos for 2026
We want to make sure our broker provides our traders with the best possible trading conditions, which include minimal slippage and spreads. To account for this, unfortunately the commission costs seem to be the lowest possible at this time. We do not take out the possibility to lower them in the future if able. Thank you for the kind review!
Aqre fx doesn't meet the promise
Aqre fx doesn't meet the promise. My payout has been pending for more than a month by now but the actual payout timeline is 10-15 business. CS is of no help and they provide same response each follow up. I see many others are also facing the same issue. I don't recommend this firm to anyone.
16 February 2024
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
I apologize for the delay that you are experiencing. This is not the experience that we strive to provide to our clients. Please make sure to stay in contact with our customer support team so that we can work to get your issue resolved.
Receiving the credentials fast
Until now its about how fast was to me when I receive the credentials
6 February 2024
Reply from Best UK Non GameStop Casinos for 2026
Thank you for the kind review! We try our best to provide a swift and reliable service.
Owed 5 figures, banned without explanation
Owed 13K in payouts and was recently banned with zero explanation as to why. I have been waiting for my payout since September but since they offer pretty heavy promotions I wanted to take another challenge with them, support team notified me that I will not be able to purchase more accounts with them and have no updates regarding the money I earned while I was funded. Aqrefx has been a series of disappointments for many traders, they claim one day that they will pay everything they owe however that has been said month after month and has yet to be seen.
11 February 2024
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
Hello there. We understand this can be frustrating - but you were not banned. Let's not spread mis-information or create a false image. We simply couldn't process your latest transaction and are unable to offer you our services at this time. There could be various reasons for this - and unfortunately no further reasoning was provided as we cannot disclose those reasons. We apologize for any inconvenience caused - but your payout has not been affected and those funds will be paid to you. You have been provided more information about this in the personal tickets that you have raised on Discord by our members of staff.
Don’t waste your money
Don’t waste your money. So many better prop firms out there. Started paying my payout in instalments and can’t even do that to the end. Been waiting 2.5 months for latest payment, no further on. Can’t even pay $800. No payout proof in Discord for some time, maybe the odd 2 or 3 in the last 4 weeks. Absolute shambles. Do not buy a challenge with this firm, they are not paying.
10 February 2024
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
We apologize for the delay you are having. However, as a member of our Discord, you have access to all the information and updates regarding the situation.
Recently, we've provided an update about the situation and our expectations moving forward, which should be met as exciting news. We advise you to keep yourself updated and follow our latest updates. Alternatively, feel free to reach out.
Our staff are always ready to answer any enquiries you might have. Thank you for your continued patience.
I don't recommend this prop firm
I don't recommend this prop firm. Ronice is bad manager for such a company. I will not go into details, but this small joke story will describe how it feels to deel with AQREFX:
Year 2199. Humanity spreads around solar system planets. First contact with aliens. Nuclear fusion gives very cheap clean energy. AQREFX funds are still held by Stripe or some evil entity. Teams grandchildren continue to work VERY HARD to solve this. Funded traders grandchildren receive installments by 1$ weekly. Madz grandson continues to calm down the atmosphere in general chat. Facebook meta verse evolved to virtual reality, but the AQREFX website stayed like in 2023 and still claims 3-5 days payout processing time. Crypto evolved to multi-planet blockchain technology storing humanity data, but AQREFX still claims to implement crypto payouts.
8 February 2024
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
Not sure this is the right platform for science fiction content, but we're keeping clients updated of our latest developments, as announced on our discord as well as the emails we send out to traders. There is progress being made in all areas of our operations, including new payout method. Is there anything we can do to assist you? We're always here for our clients. If so, please email us at: vjanusas@aqrefx.com
Thank you.
Honestly
Honestly, I am just disappointed. It’s over 2 months now I still haven’t gotten payout of 4k. It make no sense. Personally, I’d say just avoid this firm.
4 February 2024
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
We apologize for the delay you are having. Rest assured that it's our top priority to resolve this and make sure your payouts are timely and reach you within specified timeframe.
Please bear with us while the team are working on your payout - rest assured that those funds will be paid to you.
If I could give this company 0 Stars I…
If I could give this company 0 Stars I would. Do NOT USE THEM. They have owed me money from multiple accounts for more than 3 months. They give excuse after excuse as to why they are not paying. They keep promising to pay...then I never hear from them again until I reach contact them again. Even if you pass challenges, and make money...THEY WILL NOT PAY YOU.
2 February 2024
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
We apologize for the delay you are having. However, we are not looking to make any excuses. We've tried our best to be honest and transparent and update clients of the latest developments, and why in some cases there could be delays. We have always responded to your enquiries - right here and now is no exception.
We have pledged to pay traders what they are owed, so rest assured that those funds will be paid to you. Traders are also being paid, so it's not entirely fair to say that clients will not be paid, as all individual cases are different and we are doing our best.
Worst experience ever with a prop firm…
Worst experience ever with a prop firm and please don’t waste your money.
I haven’t received my payout since Deel ended things with Aqrefx. It been a few months and now we are in whole another year and still haven’t received anything from them. They always have excuse when I ask about when I’m receiving my money. Please everyone do yourself a favour and just don’t go with this prop firm because it’s just a scam.
18 October 2023
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
Hello there. We apologize for the delay you are having. We do not tell you any 'excuses', but simply try to educate as transparently as possible as to why some payouts might be delayed. Rest assured that those funds owed will be paid to you in the future.
Calling us a 'scam' while we do process payouts and work hard towards compensating our traders is taking it a bit too far.
Reply from Best UK Non GameStop Casinos for 2026
Thank you for the kind review. We're glad you're enjoying your experience trading with us so far!
Delayed payouts!
1 January 2024
Reply from Best UK Non GameStop Casinos for 2026
We apologize for the delay you are having. But we have been transparent about our latest developings on our most active social mediums and have kept our traders informed. Follow our announcements and updates to have your doubts removed, that you will receive those funds once our long-term plans come to fruition.
AQRE FX has one of the best customer…
AQRE FX has one of the best customer support team in the industry. The support time is quick, responsive and extremely helpful. If you are looking for reliable Forex prop firm who are helpful, then you will find it at AQRE FX.
12 January 2024
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
We are passionate about assisting our clients, glad you've noticed our commitment! Thank you so much for the kind review.
Please be careful buying challenges…
Please be careful buying challenges from AQRE. Unfortunately I’m still waiting for my payout.
There’s many reports of people not getting their payouts since July / August.
The moderators keep trying to calm clients and customers but it seems to me that is a matter of time until AQRE goes down.
EDIT1: Just received my payout approval . I will monitor the payment times and report here, I will personally alter my review to top tier if this situation takes less time than I was thinking
EDIT2: Still waiting for the payout ...1 month now
EDIT3: Still waiting for the payout .. more than 2 months
30 December 2023
Reply from Best UK Non GameStop Casinos for 2026
We apologize for the delay you are having.
Our support staff have kindly answered all your enquiries & tickets on Discord in detail, so we feel there's no need to stack the same type of reviews here on trustpilot - only one of them will count.
Despite the updates to yourself, unfortunately, you do not seem to have faith in us.
We are going nowhere and are committed to ensure that our traders are paid what they're owed. We've been transparent about the challenges the team had to overcome and that results do not appear over night. As usual, we are always available to answer any enquiries that you might have.
they don't pay me I'm forced to file a complaint …
they don't pay me I'm forced to file a complaint against this company, it's unbelievable to get to this point for the money, but I'm tired, I've done investigations, I have all the papers to file a complaint, so your company which is located at 4080 Confederation Pkwy, Mississauga, ON, L5B 0G1, Canada will receive, the complaints, don't forget that you gave me false hope, The attack on moral values, all this counts in court, You are Scams, 2 months, tons of messages for 1 single payout, you are not ashamed?
10 January 2024
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
We've done our best to update you regarding the latest information by continuously answer your 1* reviews, we've also been in touch with you over the email where the situation has been explained to you in great detail.
Despite that, you chose to file a complaint. That is absolutely your choice and we do respect it, but we feel we've done everything in our power to keep you informed. We understand delays can be frustrating, but we have assured you that you will receive the funds that are owed to you.
I got my challenge account instantly…
I got my challenge account instantly after making the purchase. However, I have passed the 2 phases of evaluation, got funded and made the 10% profit and have requested for payout. I've been told to wait for 10 to 15 business days to receive my payout of $800. Will drop another review of how it goes
27 December 2023
Reply from Best UK Non GameStop Casinos for 2026
We want to congratulate you with the successfully achieved payout! It's a great milestone for any trader and we want to thank you for the positive review.
This firm is not good because they or…
This firm is not good because they or not paying to traders . I request for my payout before 4 months ago my payout is approved but i message them they are not reply my my mail
9 January 2023
Unprompted review
Reply from Best UK Non GameStop Casinos for 2026
Hello there. We've been nothing short of transparent and honest about the last situation regarding payouts. Traders are being paid. Also, email is not the only means of communication we have available - you can also reach us via support tickets on our Website and Discord.
Alternatively, feel free to send us an email to discuss your case. Send to: vjanusas@aqrefx.com . Thank you.
Great customer service
28 December 2023
Reply from Best UK Non GameStop Casinos for 2026
Thank you for the review!
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