Afroquarter Reviews 

414
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic prices, order was despatched next day (ordered at night) received my order within 5 days. Packaged well. Kept updated by email. Will definitely be buying from again.

Rated 5 out of 5 stars

Excellent and professional service! Victoria called me regarding an issue with my order. She provided a solution and my order came within a few days. Items were packed well and arrived on time. W... See more

Rated 5 out of 5 stars

My family are quite active so they can be hard to catch but when I ordered some products for my baby sister, AQ went above and beyond to ensure she got them, even after missing her twice. I appreciate... See more

Rated 5 out of 5 stars

Fast delivery, great products - been wanting UFD curl magic but couldn't find it anywhere at a reasonable price. Thanks to you guys at AQ my wash and gos are popping and my wallet is still intact.

Company details

  1. Beauty Supply Store
  2. Cosmetics Store
  3. Hair Product Store
  4. Health and Beauty Shop

About Afroquarter

Written by the company

What is AQ Online?

The ultimate spot for haircare and beauty products online. Shop with ease and convenience for your straight, wavy, curly, coily and kinky hair.  Don’t let us convince you! Come and see for yourself. 

About AQ Online

 AQ online stands for Afro Quarter Online. We are a black-owned company based in Birmingham, United Kingdom. We always had a deep passion for textured kinky hair and a drive to try a range of different products.

After numerous unpleasant experiences both in-store and online. We decided to make a change and create a space for people of colour. 

This change was particularly important to us because we wanted to see more people who looked like us sell our products with the right information and knowledge and expertise. 

That is why AQ Online was built on the quote "Be the change you want to see"

Our aim 

 We aim to contribute positively to our community by being a leading black-owned retailer. The black lives matter movement is at the core of what we do and we aim to provide transparency and safe products at your doorstep.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

414 reviews

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4.7

All reviews

(414)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Though the parcel was delayed by royal mail. All was inorder and well packed . The customer service was great too when l said my parcel haven't arrived. Thank you will be buying from this company

14 December 2021
Rated 5 out of 5 stars

Fantastic service - thank you AQ!

I’ve recently found this stockist for hair products (they are also one of the few UK stockists who sell Nature’s Little Secret) and they dispatched and processed my order the next day and I ordered my order late the previous day. Not related to the dispatch/delivery but their website is also the only one that allows you to sort their products by specific ingredients ie: free from glycerin / coconut oil / protein / shea butter etc which is so, so helpful when I’m trying to find products that will actually work because my scalp has reacted poorly to shea butter in the past (it contains a compound similar to latex so if you have a latex sensitivity be careful) and I’m glycerin sensitive too. Would definitely use this small business again, and will recommend 100 times over :)

12 December 2021
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery!

I was nervous that they may not be real but boy did they come through! You'll be seeing me a lot!

12 December 2021
Unprompted review
Rated 5 out of 5 stars

Great

- Black owned
- Amazing customer service
- Quick to ship
- Fast delivery
- Products that aren't stocked in hair shops
I recommend.

7 December 2021
Rated 4 out of 5 stars

Generally good

Generally good, but one of the items I ordered did not arrive

3 December 2021
Afroquarter logo

Reply from Afroquarter

Hi Ms 1

Thank you so much for your feedback!

We are so sorry that we could not fulfil the African Pride Masque.

Our Black Friday Sale meant that we oversold some items.

However, we are refining our inventory system to ensure this doesn't happen again🙏🏾

We hope you enjoy the rest of your amazing products.

Thanks,

Tasha

an only apologise for the inconvenience caused

Rated 5 out of 5 stars

Great service overall

Great packaging, service and quick delivery. Website is lovely, has lots of useful information and articles and is also easy to navigate through.

30 November 2021

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