A&Q Beds & Furniture Reviews 118

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the beds, noting their excellent craftsmanship, luxurious feel, and comfort. Many appreciate the wide selection of designs, colors, and fabrics available. The delivery service is frequently highlighted as quick, efficient, and professional, with many consumers commending the helpful and polite staff who also assist with assembly. However, some customers also noted issues with product quality, reporting receiving broken or faulty beds and parts. A few people were dissatisfied with the customer service after purchase, mentioning difficulties in communication and resolution of problems, with some even describing rude interactions with staff when trying to address issues.

What people talk about most

Product

People report positive experiences with product quality. Many customers are delighted with their beds,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent craftsmanship,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Based on these reviews

Rated 5 out of 5 stars

This is my second purchase from AQ beds in the past 4 years, i recommend the bed quality, colour and design choices including the delivery and assembly service. My first purchase 4 years ago was a dou... See more

Company replied

Rated 5 out of 5 stars

From placing the order to the delivery I was notified step by step everything was spot on very helpful with assisting me in making me choose the style colour and fabric a surprise bedroom makeov... See more

Company replied

Rated 5 out of 5 stars

Got my bed a week ago now, it’s unreal! They are so so easy to deal with and very quick at replying. I got my bed ordered (colour/fabric/size choosen) delivery date confirmed and deposit paid all with... See more

Company replied

Rated 5 out of 5 stars

Hi, The Owner (A&Q Beds) is the Man !! He is such a gentleman and very supportive throughout the whole process and amazing customer service and efficient. His beds are amazing and the best quali... See more

Company replied


Company details

  1. Bedroom Furniture Store

Written by the company

A&Q Beds is a bedmaking company based at the heart of Yorkshire in Dewsbury. We design and manufacture luxury beds designs in the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My genuine review

Reading reviews can be difficult as it’s hard to gauge what’s genuine. After speaking with this company via WhatsApp I decided to purchase the bed I was after and very glad I did. My experience was great start to finish , great communication very helpful and fast turn around and delivery . Can’t fault them in anyway. I’m very pleased with my bed , lovely quality and build . They even altered the design of my headboard so it would fit up my stairs at no extra cost.
I would definitely buy again and recommend as well.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Have to say this company were good to deal with

Have to say this company were brilliant. I ordered a superking with a large headboard. Headboard wouldn't fit up the stairs. I paid the extra to have it cut and fitted and they had it back in a matter of days . I cant wait for a good sleep tonight

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bed delivered promptly

I’m delighted with my bed. It looks fantastic and was delivered to me so quickly. All questions I had before purchase were answered promptly. I’d be happy to recommend A&Q Beds to anyone.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I picked my bed size material and colour on Thursday evening it was delivered to cork in Ireland 🇮🇪 by Tuesday evening.
Very easy process great communication
Love love my bed
Would hugely recommend this company
Delivery guys were great , my house is up a hill and it was lashing not a bother to them 👌

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Ordered my past 3 beds from this company

Ordered my past 3 beds from this company and never had a problem. My last bed I ordered was too big for my stairs ( my fault bad measurement) for a fee the company came straight away and collected the bed and re framed it. I had constant support and help throughout this. All the beds I’ve had in the past have been good material and don’t rip easy and cleans well. This is an excellent company with great customer response 😁

10 October 2025
Unprompted review
Rated 5 out of 5 stars

This is my second purchase from AQ beds…

This is my second purchase from AQ beds in the past 4 years, i recommend the bed quality, colour and design choices including the delivery and assembly service. My first purchase 4 years ago was a double chesterfield bed thats still going strong and this time i purchased 2 single chesterfield beds for my kids and they love them.

7 February 2026
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

Thank you so much for your feedback

Rated 5 out of 5 stars

Amazing customer service from beginning…

Amazing customer service from beginning to end! Was so so helpful with all the questions I was asking and the bed was perfect when it came the two lads had it up in minutes! Would highly recommend and will most definitely be using A & Q beds and furniture in the future.

27 February 2026
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

Thank you so much for your feedback means a lot a lot

Rated 5 out of 5 stars

Fast delivery

Fast delivery, the bed is wonderful, everything arrived in perfect condition, thank you very much

29 January 2026
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

Thank you so much for your feedback

Rated 5 out of 5 stars

5 star service!

Excellent! Can’t thank you enough I’m absolutely in love with my new bed. 😍🖤🤗

4 February 2026
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

Thank you so much for your feedback

Rated 5 out of 5 stars

X3 Ottoman Storage Beds

Hi I have bought three ottoman lift storage beds from this company and I am very satisfied with the bed itself the sturdiness and the quality as well as the materials used. The delivery was smooth and easy and fitting and assembling the bed was easy due to the video they have uploaded on their TikTok channel overall very happy with all three purchases a money well spent.

16 January 2026
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

Thank you so much for your feedback

Rated 5 out of 5 stars

I ordered 3 beds with mattresses and I…

I ordered 3 beds with mattresses and I am so happy with the beds, looked just like on the pictures (even better) the mattresses are very good to sleep on, very comfortable and soft. If I will need beds ever again I will definitely buy it from here. I definitely recommend if you need beds. Thank you.

13 January 2026
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

Thank you so much for your feedback

Rated 5 out of 5 stars

The customer service team was readily…

The customer service team was readily available to assist with my inquiries. I am pleased with the beds I purchased, the quality is very good and I will definately use this company again.

23 March 2025
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

Thank you so much for your feedback

Rated 5 out of 5 stars

We had excellent service the bed was…

We had excellent service the bed was beautifully made very strong and heavy the delivery service was very quick and was. Kept updated on arrival times would thoroughly recommend this company

6 December 2025
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

Thank you so much for your feedback

Rated 5 out of 5 stars

They promised to get my delivery here…

They promised to get my delivery here at short notice and they delivered! Delivery service was great, customer service was great and the bed is lovely! Thank you!

24 December 2025
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

Thank you so much for your feedback

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

SCAMMERS!! agreed to deliver bed which was €490 paid a deposit of €50 which was agreed when it came to day of delivery they tried to charge €600 and would not refund me my money was very abusive towards myself and my partner would not recommend this company!!

16 December 2025
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

As I can see your details you are calling us scammers you need to tell the whole story what happen and why we didn’t give you the bed first time you rejected the delivery saying you and your partner are in hospital and then owner told you delivery charges apply if you rejected the delivery when it’s out coz we use third party courier to Ireland they charge us £150 delivery charges and your partner accepts that he will pay the amount of €600 and 2nd time when driver went there and you are not willing to pay the full amount plus driver told us you was giving the fake crunchy notes that’s why we didn’t give you the bed and also deposit is non refundable if customer rejected the delivery and if they don’t something like this coz it’s made to order plus we paid delivery twice for you and also we make bed and spend money on it more then your €50 euro you are asking for your €50 what about our money which we spend on bed and plus we give prepaid delivery charges

Rated 5 out of 5 stars

Fabulous quality 5*

I was anxious about ordering from a shop I’ve never seen or heard of, but reading the reviews on here I took the chance and I am so happy I did!!

The bed is excellently made, very heavy and looks beautiful.

I ordered the bed on a Thursday evening and the next day I received a text message to say the bed will arrive on Saturday between 8am-11am, they called to let me know they were on their way, and arrived at 8am. Very friendly and helpful delivery driver also.

Very happy with my purchase, and I would have expected to pay double to what I paid for this quality!

13 December 2025
Unprompted review
A&Q Beds & Furniture logo

Reply from A&Q Beds & Furniture

Thank you so much for your feedback

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