I cannot give ya any starts,tech went about his work to fast,did everything in 15,20 min. Desatisfied with work,other techs,take their time n are not in a rush,ge didnt even work around the house fram... See more
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The Aptive technician, Chase, communicates prior to arrival with his ETA and asks if there are any particular areas of concern he needs to focus on. Upon arrival he advised that he is on property and... See more
This company could do well if they would keep the scheduled appointments. I called in for a comeback to spray my yard as it was raining the day they came for a scheduled appointment, they did spray in... See more
I know they rotate but one in particular is a great girl, Shaunessey from Aptive Environmental, and the co workers always gives us a head ups first. My husband really appreciates this from her, so he... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
10 S Cardinal Drive, Suite 100, 28403, Wilmington, NC, United States
- 19103485384
We overthink pests so you don't have to.
4.4
Excellent
247 reviews
Asks customers to review
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This company could do well if they kept thier scheduled appointments!
This company could do well if they would keep the scheduled appointments. I called in for a comeback to spray my yard as it was raining the day they came for a scheduled appointment, they did spray inside my house the scheduled day. However no one showed the day of the call back appointment. Then they rescheduled twice the next time they were supposed to come. Once the technicians got to our house they did a very good job & explained exactly what & how they were treating my house & my property.
23 May 2026
The Aptive Technician Chase
The Aptive technician, Chase, communicates prior to arrival with his ETA and asks if there are any particular areas of concern he needs to focus on. Upon arrival he advised that he is on property and will begin the service. Immediately following the service he sends a comprehensive email detailing everything that was accomplished along with photos of the entire property. This communication sets Aptive apart from other similar vendors along with the fact that their service delivers a pest free property makes Aptive the perfect choice. They service both my primary residence and vacation property. Keep up the exceptional service! Thank you Chase!
24 May 2026
Excellent and outstanding work
25 February 2026
I cannot give ya any starts,tech went…
I cannot give ya any starts,tech went about his work to fast,did everything in 15,20 min. Desatisfied with work,other techs,take their time n are not in a rush,ge didnt even work around the house frame where there's spider waves
22 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good experience
Good experience. Prompt service and took time to ask and discuss if specific issues.
18 May 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Srinivas,
Thank you for being part of the Aptive family and sharing your feedback! We’re glad to hear you had a good experience and that our service was prompt, with your service professional taking the time to discuss specific concerns and address your needs. That kind of communication and attentiveness is exactly what we aim for on every visit.
At Aptive, we’re here to make sure your pest protection is fully handled so you can feel confident your home is cared for with consistency and attention. We truly appreciate you choosing Aptive!
-Jasmine, Aptive Care Team
Aptive does not provide a reasonable…
Aptive does not provide a reasonable time window of their expected arrival. The technician does service the interior of the home unless requested by the home owner.
12 May 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Thank you for bringing this to our attention, Leon. We understand how difficult it can be to plan around treatments when the arrival window feels too broad or unclear. We also appreciate you pointing out the confusion regarding interior treatments and when those services are performed.
If you’d like to discuss your scheduling preferences or review the details of your service plan, please contact socialmedia@goaptive.com with your service address, and our team will be happy to assist further. We're here to help handle any concerns you may have!
-Alexis, Aptive Care Team
I'm still infested will cobb webs front…
I'm still infested will cobb webs front & back yards. The tech did knock on the door to notify me had arrived and I explained and showed him the problem.
He said he would do an upgraded treatment, but I've still got the webs and my roses and plants have fungus on them, even though I spray them! It would be nice if you contacted me before you come. I keep the gates locked so if I don't know you're coming, you can't get in. If you contacted me by my land line, no text; I would make sure I'm here. I have sent you numerous request but get no help from you. I even planned on cancelling the service if I can't be taken care of! Please reply by phone my, landline only Thank you in advance for your cooperation!
9 May 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Dorothy,
Thank you for taking the time to share this, and I’m really sorry to hear you’re still dealing with cobwebs and ongoing concerns in your yard. That’s understandably frustrating, especially after you took the time to walk your service professional through the issue during the visit.
We also hear you clearly on communication and access. Having locked gates and needing advance notice is important, and we want to make sure your preferences are properly documented so we can coordinate visits in a way that works for you. We also understand your request for phone-only contact via your landline, and we’d want to make sure that’s correctly noted for future scheduling and notifications.
At Aptive, we’ve got this handled, and that includes stepping in when results or communication aren’t where they should be. We’d like the opportunity to review your account, look at what treatment was completed, and make sure we address the ongoing issues you’re seeing with a more effective plan. Please reach out to socialmedia@goaptive.com so we can take care of this properly and work toward a better outcome for your home.
-Jasmine, Aptive Care Team
Did what they said would do when they…
Did what they said would do when they said they were going to do it.
16 May 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Thanks for taking a moment to share this with us, Kevin! We're so glad to hear the service was reliable and that everything was completed exactly as promised and on schedule. Our team takes pride in being consistent, dependable, and following through on commitments, and we're grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Victor,
Thank you for taking the time to share this. We’re glad to hear your service professional did a good job addressing the issues at your home. At Aptive, our goal is always to make sure concerns are taken care of thoroughly and efficiently so you can feel confident in the results.
We appreciate you choosing Aptive and trusting us with your pest control needs. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with reliable service moving forward.
-Jasmine, Aptive Care Team
quick response to Black Widow…
quick response to Black Widow spidernest, although usually there is much more of a wait to address a problem
The technicians are polite and regular service is great
16 May 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Margie,
Thank you for sharing this feedback. We’re glad to hear our team was able to respond quickly to your black widow concern and that you’ve consistently found our service professionals polite and your regular service experience great. At Aptive, we know how important it is to feel like urgent pest issues are addressed promptly, while also maintaining dependable routine service.
We also hear your concern about past wait times for addressing problems. That’s not the level of responsiveness we aim for, and we appreciate you bringing it to our attention so we can continue improving how we prioritize these situations.
At Aptive, we’ve got this handled, and that includes stepping in to make sure both routine service and urgent concerns are taken care of with the urgency and care they deserve.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Wilmington (Sales)
It’s great to hear the service was handled in a professional way and that everything met your expectations, Abraham! We truly appreciate you sharing your feedback, and we’re grateful you’ve chosen Aptive to handle your pest control needs.
-Alexis, Aptive Care Team
Amazing experience in working with…
Amazing experience in working with them. Highly recommended.
28 April 2026
Unprompted review
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Farzana,
Thank you so much for the kind words and for recommending Aptive! We’re thrilled to hear you had an amazing experience working with our team.
Delivering reliable, friendly service that makes things easy for our customers is exactly what we aim for, and it’s great to know that came through for you. At Aptive, we work hard to keep everything handled so you can feel confident your home is being well cared for.
We truly appreciate your support and look forward to continuing to serve you!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Wilmington (Sales)
Hi there,
We really appreciate you taking a moment to recognize Jackson and share this! It’s always great to hear when an Aptive service professional is making a strong impression out in the field, especially with consistent, quality service in Greensboro, NC.
We’ll be sure to pass your feedback along to Jackson. At Aptive, we take pride in making sure your pest concerns are handled with care and attention to detail, and it’s great to see that coming through in your experience. Thanks again for choosing Aptive and being part of our community!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Vicki,
We really appreciate you taking a moment to share this! It’s great to hear your Aptive service professional brought a positive attitude and was very polite during the visit.
At Aptive, we believe a great experience starts with respect and professionalism, and we work hard to make sure every home is handled with care from the moment we arrive to the moment we leave. Thank you for choosing Aptive and trusting us with your home!
-Jasmine, Aptive Care Team
On time and prepared to provide service…
On time and prepared to provide service consistent with prior guidelines set forth by homeowners.
9 May 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Jim,
Thank you for taking the time to share this, we really appreciate it.
We’re glad to hear your Aptive service visit was on time and delivered in a way that aligned with your previously set guidelines. That kind of consistency and preparation is exactly what our team aims to bring to every home we serve.
We appreciate you trusting Aptive with your property. We’ve got this handled, and we’re here whenever you need us.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Wilmington (Sales)
We appreciate your feedback, Vito! We’re so glad our service professional did a great job and provided such thorough service for your home. Attention to detail really matters, and it’s great to know that came through for you. We truly appreciate you choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
The way the workers took time to…
The way the workers took time to explain what they were doing and why and answer all my questions. They were all kind and considerate.
3 April 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Thank you for taking the time to share your experience with us, Robert! It's great to hear that our team was able to provide you with the detailed explanations and answers you needed. Our team does everything they can to ensure that every customer feels informed and valued, and it’s wonderful to know that our team’s kindness and consideration made a positive impact on your experience. Your satisfaction means the world to us, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Crew were nice but we still have ants…
Crew were nice but we still have ants in the house
30 April 2026
Reply from Aptive Pest Control - Wilmington (Sales)
We appreciate you taking a moment to share this, Kathy! It’s good to hear the team has been kind and respectful during the visit, and we’re sorry to hear you’re still noticing ants inside your home.
Ant activity can sometimes take additional time and follow-up to fully manage, depending on nesting locations and environmental conditions. If you’d like, our team can take another look at the situation and focus on the areas where you’re still seeing activity to help address it further.
Don't hesitate to reach out to us at socialmedia@goaptive.com, including your service address and any details regarding where you're seeing the ants. We'd be happy to handle this for you!
-Alexis, Aptive Care Team
I Have A Wasp Nest I Need Attended ASAP
29 April 2026
Reply from Aptive Pest Control - Wilmington (Sales)
Hi Jay,
Thank you for reaching out and bringing this to our attention. We understand how concerning a wasp nest can be, especially when it needs immediate attention.
At Aptive, situations like this are exactly what we’re here for, and we want to make sure it’s handled quickly and safely. Please contact us directly at socialmedia@goaptive.com as soon as possible so we can prioritize your service and get a service professional out to take care of it. We’ve got it handled, and we’re ready to help.
-Jasmine, Aptive Care Team
We have seen a significant improvement…
We have seen a significant improvement since they started spraying our house. We barely see bugs all over the place.
23 April 2026
Reply from Aptive Pest Control - Wilmington (Sales)
This is great to hear! We're so glad you've noticed improvements and that you're seeing fewer pests around your home. Our goal is to help you achieve results as soon as possible, and it's wonderful to know that you've been satisfied with how our team handles your service. Thanks for trusting Aptive to help protect your home from unwanted pests!
-Alexis, Aptive Care Team
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