With Aptive close to a year and have No complaints, staff are great very friendly and professional. Great communication they are thorough and explain everything. Good service, always on time, and iss... See more
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On time arrival with prior notification. Stopped by to tell us what he'd be doing and asked if we had any specific requests. Worked quickly and sent us details of what he had done.
Company replied
I have been happy with Aptive since the summer of 2025. There was a misunderstanding concerning my services that were put in place at the time of signing up with Aptive. It seems to be rectified, bu... See more
Company replied
I have been an Aptive customer since 2022 and have had two unpleasant experiences with technicians and several with billing. My confidence level has been renewed since the last technician, Christays... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7 West Cross St, Ste 7E, 10532, Hawthorne, NY, United States
- 19148255912
We overthink pests so you don't have to.
4.6
Excellent
52 reviews
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1 year with Aptive …
With Aptive close to a year and have No complaints, staff are great very friendly and professional. Great communication they are thorough and explain everything. Good service, always on time, and issues are addressed quickly.
13 May 2026
Reply from Aptive Pest Control - White Plains
Hi Yesenia,
Thank you for being with Aptive for nearly a year and for sharing such thoughtful feedback! It’s great to hear our team has consistently provided friendly, professional service and kept communication clear every step of the way. We’re especially glad to know your concerns have been handled quickly and thoroughly, because making our customers feel taken care of is exactly what we strive for. We truly appreciate you choosing Aptive and being part of our community!
-Jasmine, Aptive Care Team
Great experience
On time arrival with prior notification. Stopped by to tell us what he'd be doing and asked if we had any specific requests. Worked quickly and sent us details of what he had done.
8 May 2026
Reply from Aptive Pest Control - White Plains
Hi Rita,
We really appreciate you taking a moment to share this! It’s great to hear your Aptive service professional showed up on time, communicated clearly ahead of the visit, checked in with you on any specific concerns, and provided detailed follow-up on the work completed.
At Aptive, we focus on making sure every visit is handled with clear communication, efficiency, and attention to detail so you always feel informed and confident in the service your home receives. Thank you for choosing Aptive and trusting us to help keep your home protected!
-Jasmine, Aptive Care Team
They come and do their job
They come and do their job. Always helpful answering questions
30 April 2026
Reply from Aptive Pest Control - White Plains
Hi Judith,
It’s great to hear your service professionals are consistently getting the job done and taking the time to answer your questions along the way. That kind of helpfulness and reliability is exactly what we strive for at Aptive.
We’re glad things feel handled in a way that keeps everything clear and straightforward for you. Thank you for choosing Aptive and trusting us with your home, we truly appreciate you being part of our community.
-Jasmine, Aptive Care Team
I have been happy with Aptive since the…
I have been happy with Aptive since the summer of 2025. There was a misunderstanding concerning my services that were put in place at the time of signing up with Aptive. It seems to be rectified, but we’ll see when my payment is made on May 1, 2026.
23 April 2026
Reply from Aptive Pest Control - White Plains
Hi Barbara,
Thank you for sticking with Aptive since 2025, that really means a lot to us. I’m glad to hear the misunderstanding around your services has been addressed, and I completely understand wanting to see everything reflected correctly on your upcoming May 1st payment. We’re committed to making sure everything is clear, accurate, and fully handled moving forward. If anything doesn’t look right or you have questions once that payment processes, please don’t hesitate to reach out to socialmedia@goaptive.com, we’re here to make sure your experience continues to be a positive one.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - White Plains
Hi there,
We really appreciate you taking the time to share this. It’s great to hear you’ve had a good experience and that our team has been considerate and friendly during your service with Aptive, that kind of interaction is exactly what we aim for every visit. We’ve got this handled, and we’ll keep working to make sure that same level of care and professionalism continues whenever we’re out at your home.
-Jasmine
Nick and his colleague were very…
Nick and his colleague were very friendly and courteous. They went about their visit professionally and were very clear in what they planned to do (and did) in the pre and post application briefing. Thank you.
15 April 2026
Reply from Aptive Pest Control - White Plains
Hi Terrence,
Thank you for taking the time to share this, it means a lot to all of us at Aptive. We’re glad to hear Nick and his colleague were friendly, professional, and kept you informed every step of the way.
That kind of clear communication and care is exactly how we aim to have things handled from start to finish. We appreciate you choosing Aptive and being part of our community!
-Jasmine
Reply from Aptive Pest Control - White Plains
Hi Anne & Lu,
Thank you for sharing your feedback, I’m glad to hear your service professional arrived and completed the service efficiently, that’s exactly the standard we aim for at Aptive, and we appreciate you trusting us with your home, it’s great to know the visit felt smooth and well-executed, that’s what we mean when we say we’ve got it handled.
-Jasmine
Consistently good service …
They seem to get finished faster lately but the results are just as good so no complaints. Jordan forgot to do something so he came back to take care of it. Always polite and friendly.
14 April 2026
Reply from Aptive Pest Control - White Plains
Hi Wynne,
Thank you for sharing this thoughtful feedback, I’m really glad to hear the results have stayed strong and that Jordan was able to come back and promptly take care of the missed item while still providing polite, friendly service throughout, that’s exactly the kind of accountability we value at Aptive. We truly appreciate you trusting us with your home, and it’s great to know the experience has remained positive even with those small adjustments, and when things like that come up, we’ve got it handled for you and make sure it gets made right.
-Jasmine
The technician was a total…
The technician was a total professional—polite, personable, and took the time to answer all my questions regarding the work being performed.
5 April 2026
Reply from Aptive Pest Control - White Plains
Hi Mike,
Thank you for sharing this thoughtful feedback and for being part of the Aptive family. We’re so glad to hear your service professional provided a professional, personable experience and took the time to answer all your questions during the visit.
That kind of communication is a big part of how we make sure every treatment is clear, comfortable, and truly handled the right way for your home. We’ll be sure to pass your kind words along to the team member who serviced you, it will mean a lot to hear.
We appreciate you choosing Aptive and allowing us to keep things handled for you.
-Jasmine
Nick was excellent
Nick explained what he was going to do and asked if I had any issues.
26 March 2026
Reply from Aptive Pest Control - White Plains
It's wonderful to know that you had such a great experience with Nick treating your home, Michael! We're so glad he took the time needed to ensure any concerns you had were handled while he was there. Your satisfaction means a lot to us, and we're grateful to have you as a part of Aptive!
-Alexis
I have been an Aptive customer since…
I have been an Aptive customer since 2022 and have had two unpleasant experiences with technicians and several with billing. My confidence level has been renewed since the last technician, Christaysha Thompson, was here. She was thorough, knowledgeable, professional, and pleasant and I am going to ask if she can be my permanent service technician. It looks like it takes women to get it right!
18 March 2026
Reply from Aptive Pest Control - White Plains
Hi Estelle,
Thank you so much for sharing your experience and for your honesty! We truly appreciate your loyalty since 2022 and understand how past challenges with service and billing can shake your confidence. It’s wonderful to hear that Christaysha was able to turn that experience around with her thoroughness, professionalism, and knowledge. At Aptive, we strive to make every visit handled with care and attention to detail, so our customers feel confident and supported. We’re thrilled to hear you’d like her as your permanent service professional, and we truly appreciate you choosing Aptive, we’ve got this handled!
-Jasmine
Very thorough
12 March 2026
Reply from Aptive Pest Control - White Plains
Hi Anastasia,
Thank you for taking the time to share your feedback! We’re glad to hear you found our service very thorough.
At Aptive, we take pride in making sure every detail is handled carefully so your home stays protected and comfortable. We appreciate you trusting us and being part of the Aptive community!
-Jasmine
Evelyn was easy to talk to
Evelyn was easy to talk to. She appeared to be a very dedicated employee. As a company you know it’s hard to find loyal employees. She appeared to know her job well.
17 March 2026
Reply from Aptive Pest Control - White Plains
Hi Nadine,
Thank you for taking the time to share this, we really appreciate it. It’s wonderful to hear how positively Evelyn represented Aptive, being easy to talk to, knowledgeable, and genuinely dedicated are qualities we value deeply, and it means a lot to know that came through during your experience. We agree that service professionals like Evelyn make a big difference, and we’re grateful to have her on our team. Thank you again for choosing Aptive and for being part of the Aptive family, we truly value your support.
-Jasmine
Aptive always comes when it says and is…
Aptive always comes when it says and is very thorough. The communication is excellent
26 February 2026
Reply from Aptive Pest Control - White Plains
Hi Nancy,
Thank you for sharing your feedback! We’re thrilled to hear that your Aptive service has been punctual, thorough, and supported by clear communication. Our team works hard to provide reliable and attentive service every visit, and it’s always rewarding to know that effort stands out. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
Nick was exceptional!
Nick was friendly, efficient and very thorough in his visit to my home. He heard my concerns and made sure all of the necessary areas were addressed treating both indoor and outdoors. I received a summary and photos of all areas treated.
6 February 2026
Reply from Aptive Pest Control - White Plains
Hi Rosemarie,
Thank you for sharing your experience! We’re so glad to hear that Nick was friendly, efficient, and thorough, taking the time to address all of your concerns both inside and outside your home. Providing detailed summaries and photos is one way we strive to make our service transparent and easy to understand, and it’s wonderful to know it made a difference for you. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
I cancelled the date of the treatment…
I cancelled the date of the treatment on line but still someone showed up and sent that treatment was done. Not sure what was really done as the residences is covered in snow and there were on foot steps to be seen on portions of the house
31 January 2026
Reply from Aptive Pest Control - White Plains
Hi Anne,
Thank you for sharing your experience. I can understand how confusing and frustrating it must have been to have service scheduled despite cancelling online, especially when snow made it difficult to see any treatment activity. That’s not the experience we want for our customers, and I appreciate you bringing this to our attention.
We take feedback like this seriously, as it helps us improve scheduling, communication, and service accuracy. Please reach out to us at socialmedia@goaptive.com so we can review your account, clarify what was completed, and make sure your service aligns with your expectations.
We truly value you as part of the Aptive neighborhood and want to make sure every visit provides the quality and peace of mind you expect.
-Jasmine
Prompt and attentive to my…
Prompt and attentive to my needs...responsible and very pleasant..
23 January 2026
Reply from Aptive Pest Control - White Plains
Hi James,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was prompt, attentive, and pleasant while addressing your needs. At Aptive, we take pride in providing thorough and reliable pest protection while ensuring every customer feels valued and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
I had a terrible spider problem
I had a terrible spider problem in my house. Every day I was dusting away spider webs from my ceiling and windows. My basement looked like a horror film with thick mats of webs in the rafters - I was always afraid a spider would drop on my head. Since I started using Aptive I only have the rare, occasional spider web. The service men/women are professional, knowledgeable, friendly and always on time. I've been a customer for 3 years and I couldn't be happier.
17 January 2026
Reply from Aptive Pest Control - White Plains
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear that our services have made such a difference in controlling the spider problem in your home. It’s wonderful to know that you’re now only seeing the occasional web and that your home feels comfortable and safe again.
We’re also glad to hear that our service professionals have consistently been professional, knowledgeable, friendly, and punctual. At Aptive, we take pride in providing thorough, reliable pest control and keeping our customers informed and confident in the work we do.
Thank you for being a valued part of the Aptive neighborhood for the past three years. We truly appreciate your trust in us and look forward to continuing to protect your home.
-Jasmine
The technicians that perform the work always explain what they are going to do.
The technicians that perform the work are always very helpful and explain what they are going to do. So far they have been doing a great job.
8 January 2026
Reply from Aptive Pest Control - White Plains
Hi Sal,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals have been helpful and take the time to explain the work being done. At Aptive, we take pride in providing thorough, professional service while keeping our customers informed and confident in the results.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Service person Nick was extremely…
Service person Nick was extremely efficient, thorough, polite, and accommodating
15 January 2026
Reply from Aptive Pest Control - White Plains
Hi Richard,
Thank you for sharing your experience! We’re thrilled to hear that Nick provided efficient, thorough, and polite service while accommodating your needs. Delivering professional, attentive, and reliable service is always our goal at Aptive, and it’s wonderful to know that Nick reflected that during your visit. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
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