Technician asked about my needs, was friendly and professional. The only thing I don’t like is that my appointment was switched from my original request without my being notified. I asked for a Satu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
Company replied
I like it when the tech messages me before coming to our house and where he needs to concentrate on during treatment..
Company replied
The technician let me know in advance of his visit and arrived on time. He was courteous and friendly and went about his outside and inside treatment with minimum disruption. He took pictures, told me... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1049 E Nakoma St, 78216, San Antonio, TX, United States
- 12107962851
We overthink pests so you don't have to.
4.4
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aptive has kept our house bug free.
The technician was friendly and listened to my needs and concerns before he started. (I am embarrassed to say that I cannot remember his name.) He did a thorough job and was very understanding when he had to squeeze through a gate that was not opening as it should. He closed the gate for me without me asking, which saved me, a senior citizen, from the strenuous effort. In the many years I have used Aptive, I have never had to have them spray inside my house. The heavy spraying of the outside has kept our inside bug free so far. We also have two dogs and many wild critters that inhabit our yard periodically, so many opportunities for pests. Aptive has kept us happy.
7 November 2025
Reply from Aptive Pest Control - San Antonio
Hi Peggy,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service professional was friendly, attentive, and thorough, and that they went above and beyond to make your visit easier, especially with the gate. Our team always strives to provide service that is both effective and considerate of our neighbors’ needs.
It’s wonderful to know that our exterior treatments have kept your home protected, even with the wildlife and pets in your yard. Your continued trust in Aptive over the years means so much to us, and we’re grateful to have been able to help maintain a comfortable, protected environment for you.
We truly appreciate you being part of the Aptive neighborhood and for sharing your kind words. They motivate our team to keep delivering the high standard of service our neighbors deserve.
-Jasmine
On point!
Great communication from the tech, Brian. He was effective and efficient, great experience. Thank you Brian!
11 November 2025
Reply from Aptive Pest Control - San Antonio
Hi Natalie,
Thank you for sharing your experience! We’re thrilled to hear that Brian provided effective, efficient service and kept you well-informed throughout the visit. At Aptive, we take pride in our team’s professionalism and dedication to delivering top-quality care, and it’s wonderful to know Brian made your experience a great one. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Tyler did a great job.
29 October 2025
Reply from Aptive Pest Control - San Antonio
Hi Horace,
Thank you for sharing your feedback! We’re thrilled to hear that Tyler did a great job. At Aptive, we take pride in having service professionals who are knowledgeable, thorough, and attentive to your needs.
We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected!
-Jasmine
Prompt and courteous service.
26 October 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your feedback. We’re glad to hear that your service was both prompt and courteous. At Aptive, we take pride in providing timely, professional, and reliable service to every customer.
We truly appreciate you being part of the Aptive community and look forward to continuing to serve you.
-Jasmine
Attention to Detail
As title below notes, our rep was extremely detailed in his application of controls for termites, explaining where all he applied devices to include sending pics of same via email.
25 October 2025
Reply from Aptive Pest Control - San Antonio
Hi Robert,
Thank you for sharing your feedback. We’re thrilled to hear that our service professional provided detailed termite control service and took the time to explain the process while sending photos for your reference. At Aptive, we take pride in thorough, transparent, and customer-focused service that ensures our customers feel informed and confident in the work being done.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and effective pest control solutions for your home.
-Jasmine
Altive always does what they say…
Altive always does what they say they’re going to do. Austyn communicated very clearly. I barely noticed he was in the house. He sent pictures showing the treatment areas and let me know what he had done.
8 October 2025
Reply from Aptive Pest Control - San Antonio
Hi Sean,
We’re thrilled to hear that Austyn provided clear communication and thorough service while making the process seamless for you! At Aptive, we pride ourselves on keeping our promises and keeping you informed every step of the way, including sharing updates and pictures of your treatment. Thank you for trusting Aptive and for being part of the Aptive neighborhood, we truly appreciate your confidence in us.
-Jasmine
We are given a day not a time period
We are given a day not a time period, such as morning, afternoon, between 10 and 12, etc.The invoice says that they treated the yard but I have never seen them out in the yard. They just race around the outside and inside as fast as they can.
14 October 2025
Reply from Aptive Pest Control - San Antonio
Hi Donald,
Thank you for sharing your feedback. We understand how important it is to know when your service professional will arrive, and I can see how receiving only a service date without a clear time window would be frustrating. Most services are scheduled as “anytime” appointments unless a specific time frame is requested, and we’re always happy to provide a morning, afternoon, or evening window upon request. I’ll have our team review your account to make sure that information is communicated clearly moving forward.
Regarding your yard treatment, our service professionals are trained to treat all specified areas thoroughly, even if the visit appears quick due to the efficiency of our methods and products. Your concern about thoroughness is valid, and we’ll remind our local team to ensure treatments are both complete and visible.
We appreciate you being part of the Aptive neighborhood and sharing feedback that helps us improve. If you’d like us to review your most recent service or schedule a follow-up, please don’t hesitate to reach out. Thank you for choosing Aptive.
-Jasmine
So far we are pleased with the pest…
So far we are pleased with the pest control service
6 October 2025
Reply from Aptive Pest Control - San Antonio
Hi Jacqueline,
Thank you for sharing your feedback! We’re glad to hear that you’re pleased with your pest control service so far. At Aptive, we strive to provide consistent, thorough, and professional service that gives our customers confidence and peace of mind, and it’s great to know your experience reflects that.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi John,
Thank you for sharing your feedback! We’re thrilled to hear that you feel your investment in Aptive was well worth it and that our service met your expectations. At Aptive, we strive to provide thorough, reliable, and professional pest control that gives our customers peace of mind, and it’s wonderful to know you experienced that value.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Great job I had a great conversation with Cory
I had a great conversation with Cory. He explained in more detail how the mosquitoe trap works. Easy to talk to and very friendly. He did a great job spraying for bugs. Thanks Cory.
4 October 2025
Reply from Aptive Pest Control - San Antonio
Hi Roger,
Thank you for taking the time to share your feedback! We’re thrilled to hear that Cory was friendly, approachable, and took the time to thoroughly explain how the mosquito trap works. We’re also glad to know you were satisfied with the bug treatment. At Aptive, we take pride in providing knowledgeable, attentive service while ensuring our customers feel confident and informed about the care we provide.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Shayla,
Thank you for sharing your feedback! We’re so glad to hear that our team has been helpful and communicative throughout your experience with Aptive. Providing attentive, knowledgeable, and reliable service is our goal, and it’s wonderful to know our efforts have made a positive impact. We truly appreciate you choosing Aptive and look forward to continuing to keep your home comfortable and protected!
-Jasmine
Great communication effective service
The technicians practice great communication and service has definitely worked.
30 September 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our service professionals provided clear communication and that your service has been effective. At Aptive, we strive to deliver both reliable results and a seamless experience for every home. We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Mike communicates very well with…
Mike communicates very well with messages before treatment, photos and summary after treatment and has always been very knowledgeable and explains what he is doing. Very happy with Aptive and Mike’s service
2 October 2025
Reply from Aptive Pest Control - San Antonio
Hi Chad,
Thank you for sharing your experience! We’re thrilled to hear that Mike’s communication, knowledge, and thorough explanations have made a positive difference for you. At Aptive, we aim to keep our customers informed and confident in the protection of their homes, and it’s wonderful to know Mike consistently delivers on that. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
Kendrick is great 😊
Kendrick was timely and communicated clearly all he had done. Actualy, all of the technicians are great at that.
26 September 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your experience! We’re so glad to hear that Kendrick and the rest of our team have been timely, committed, and thorough in their work. It’s wonderful to know our service professionals are making a positive impact. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide the best service possible.
-Jasmine
Garret did an awesome job !
Garret did an awesome job by explaining what he would be doing from start to finish.
He pointed out some very important things ex: several bee’s nest. I am very glad he did that .
20 September 2025
Reply from Aptive Pest Control - San Antonio
Hi Lucia,
Thank you for sharing your feedback. We’re thrilled to hear that Garret provided clear communication and guidance throughout your service, and that he was able to point out important details like the bee nests. At Aptive, we take pride in delivering thorough, professional service that keeps our customers informed and their homes protected.
We appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home comfortable.
-Jasmine
A reliable pest control service company
The technician showed up on time, very professional, he asked if there were any problems he should address 1st. He listened to my needs and serviced those areas.
This company is very reliable and very customer service oriented.
3 September 2025
Reply from Aptive Pest Control - San Antonio
Hi Linda,
Thank you for sharing your feedback. We’re thrilled to hear that our service professional was punctual, professional, and attentive to your needs. At Aptive, we strive to provide reliable, customer-focused service while addressing the areas that matter most to our customers, and it’s wonderful to know that your experience reflected that.
-Jasmine
Attentive to my issues
First time this young man has come to my house. So nice and attentive, listened well as I walked him around my property. I appreciated his demeanor, and how understanding he was with my rescue dog.
16 September 2025
Reply from Aptive Pest Control - San Antonio
Hi Kate,
Thank you for sharing your feedback. We’re thrilled to hear that your first experience with our service professional was so positive. At Aptive, we strive to provide attentive, understanding, and personable service, and it’s wonderful to know that your visit reflected that, especially in making sure your rescue dog felt comfortable.
-Jasmine
Always a great experience
The entomologist that are sent to the property are efficient and very thorough!
12 September 2025
Reply from Aptive Pest Control - San Antonio
Hi Steven,
Thank you for sharing your feedback! We’re glad to hear that our Aptive service professionals are efficient and thorough during their visits. Providing detailed, effective pest control is exactly what we aim for, and it’s wonderful to know that our team is delivering on that promise. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same high level of care on every visit.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Ruben,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that you felt understood and received excellent service. Providing personalized, attentive care is at the heart of what we do for every customer in the Aptive neighborhood, and it’s wonderful to know we delivered that for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Ramiro,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that our service has been punctual, reliable, and fairly priced. Providing dependable, high-quality service is what we strive for with every customer in the Aptive neighborhood, and it’s wonderful to know we delivered that for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.