When I changed over to Aptive Pest Control, which was more expensive that the service i had been using for several years, it was because they told me their service included treating my fruit trees. M... See more

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Good Communicating before the treatment and asked before if we had any conserns to look at. Pictures to verify the work completed. very pleased. Completed more that the home area.
Company replied
Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed th... See more
Company replied
Josh and friend, (I forget his name!) asked about my concerns and did a very thorough job of spraying and removing webs and wasp nests around the house, barn and shop. When they were done, I got a re... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
Contact info
4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States
- 19168902187

We overthink pests so you don't have to.
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Personable technician and thorough…
Personable technician and thorough delivery of all services. Thanks.

Reply from Aptive Pest Control - Sacramento
Frustrations with Aptive corrected
I was previously frustrated that I was billed and not scheduled an appointment. I had to call in And schedule an appointment. This happened for a couple months. I was concerned that they would charge me and provide no services unless I sought them out. When I called this recent time to present my frustrations, the representative finally told me how to schedule an appointment online and they stayed with me through the process. I think services with Aptive Will be smooth now. No more frustrations.
Their Technicians do a great job at my home and the bugs are a lot less and improving.

Reply from Aptive Pest Control - Sacramento
Untrustworthy
I was told my bill, since I have two properties would be cheaper but yet they completely messed up my contract. I had to call multiple times to get it corrected. I'm not sure if it's still correct but we'll find out once the next bill comes. Either way, if you enter a contract with someone it better be correct. I as a consumer shouldn't have to call out your mistakes and tell you how to do your job.

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
Standard ServicesFocus On What You Need At Date Of Service.
Why can't I remember his name? Well, you know who he is, and he is very helpful, and has his professional routine down pat. He is a friendly individual, knows his stuff, and is fun to talk with.

Reply from Aptive Pest Control - Sacramento
Service was problematic!
Service was excellent. Since there does not seem to be an exceptable procedure for a payment, I’m not sure I can continue for a year. Also the billing amount was not what I expected or planned for. I think I was quoted wrong.

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
GREAT JOB FROM TECHNICIAN THOMAS
We started having trouble with ants. So when our Technician Thomas, sent the text, that he was on his way, and did l have any problem areas, so l did!
He did a great job, and took care of my issues with ants!
GREAT JOB THOMAS!

Reply from Aptive Pest Control - Sacramento
Excellent service
Excellent service, completed in a quick and timely fashion as well as providing assistance with specific issues in-home to provide full coverage.

Reply from Aptive Pest Control - Sacramento
I desperately needed Aptive to remedy…
I desperately needed Aptive to remedy an ant infestation. They immediately sent a professional to take care of the problem. He located the source of the problem in a matter of minutes. What a relief !

Reply from Aptive Pest Control - Sacramento
Couple months in... questionable
After a couple of months with Aptive, I'm not sure we can tell a difference - certainly not in our shed, where critters of all sorts still find their way into, alive and feisty.
There doesn't seem to be much consistency in the reps who do the work... some are great, asking for if there are any trouble spots before they start and sending pics after they're done, while some just let you know they're on their way and that's it.
If it weren't for the $200 cancellation fee, I probably would've cancelled already, but I'll let it ride for a bit and see if things get better after prolonged treatments.

Reply from Aptive Pest Control - Sacramento
I said what my concerns were and
I said what my concerns were and, Active focus on the ares that I have my concerns. The technician ask me if there's any other areas or concerns.

Reply from Aptive Pest Control - Sacramento
Great service as always!
Great service as usual. The tech always explains the service being provided for the day, and asks if I have any questions or require other pest control services. Also, they’re always professional and courteous!

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
Been with them for years now and always…
Been with them for years now and always the best!

Reply from Aptive Pest Control - Sacramento
The individual communicated with me…
The individual communicated with me through text. This was extremely appreciated because right now I'm confined to a wheelchair because of a knee injury.

Reply from Aptive Pest Control - Sacramento
Technician arrived when he said he…
Technician arrived when he said he would. Took care of business and left.

Reply from Aptive Pest Control - Sacramento
Excellent Service
We have COVID. Mike, our technician was great about communicating via text. He did an excellent job. Found and cleared several wasp nests and sent photos. Kept up professional service without personal contact!

Reply from Aptive Pest Control - Sacramento
I am very happy with my experience with…
I am very happy with my experience with Aptive Pest Control. I've been using them for about six years now. They are always very responsive to my concerns and take immediate action. Every tech that we've had has left a detailed review of his findings and treatment for the day. Would highly recommend.

Reply from Aptive Pest Control - Sacramento
Not recommended in my area
Great salespitch to get me signed up in a year long contract but since then the customer service is horrible, the service is sloppy and not done how it was sold it would be, and they haven't kept to their committed schedule. I don't notice a difference in pest control compared to any other companies I've used in the past.

Reply from Aptive Pest Control - Sacramento
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