The fellow came inside and did a terrific job spraying for fleas. I have two cats and the summer heat has encouraged them to reproduce. He also worked very hard to avoid spraying my house walls that w... See more
Company replied

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The fellow came inside and did a terrific job spraying for fleas. I have two cats and the summer heat has encouraged them to reproduce. He also worked very hard to avoid spraying my house walls that w... See more
Company replied
Kwandell took the time to really listen to my concerns and carefully focused on the areas I specifically pointed out. He was professional and thorough, and he went above and beyond to make sure everyt... See more
Company replied
Malcolm was very attentive and made sure he knew everything I determined was important to me. Aptive has been very reliable and my pest issues are no longer an issue.
Company replied
After a couple of months with Aptive, I'm not sure we can tell a difference - certainly not in our shed, where critters of all sorts still find their way into, alive and feisty. There doesn't see... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

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I asked for quarterly service. They said sure. Instead they still schedule to come out every other month - 6 time a year. You have to try to reschedule online and they only open appointments for the next 2 weeks. In practice the only ones availble are a week later. If you forget to keep doing this they just show up. Still have ants in the house. I think it is time to restart doing if myself. I can buy PPE, a sprayer and insecticides for a lot cheaper than $700 per year. There are many good online sites dedicated to DYI pest control.

Reply from Aptive Pest Control - Sacramento
Very good communication before getting to the house and again when he gets to the house. Very helpful and does a good job.

Reply from Aptive Pest Control - Sacramento
My tech was very thorough and pleasant. He made sure all my needs were addressed. Checked every area I had an infestation. I look forward to continuing my service with Aptive and hope I get the same tech back! I already recommended them to a friend.

Reply from Aptive Pest Control - Sacramento
The technician arrived on time and was extremely polite. Listened to what we had to say. And did a great job.
We recommended your company to a friend hopefully she uses you.

Reply from Aptive Pest Control - Sacramento
Well, the service is exceptional and our serviceman’s name is Larry who does a great job. I’m scared of bugs so this service really helps me monthly. It keeps the bugs away. A lot of my fear has subsided. For the type of service it is I give it five because I’m not sure That there’s anything better out there.

Reply from Aptive Pest Control - Sacramento
Although the staffing was personable, there wasn't any improvement on my rat problem. I have moved to a different company.

Reply from Aptive Pest Control - Sacramento
I’m still having problems with mice on my stories. And now they’re in the garage. The last thing I need for them to get in the house, so if we can spray again or do something different. That can help That’s situation. Be appreciated.

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
They did a great job! Courteous, explained things well. Liked that they took pictures of the work. Before leaving asked if we had any other concerns.

Reply from Aptive Pest Control - Sacramento
Ivan, the worker was very thorough & professional. Aptive is a really good pest control company,

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
The person that came to my house was respectful, on time, and thorough with his process. It was a very positive experience.

Reply from Aptive Pest Control - Sacramento
Casey alerted me he was on his way and would be to my home with in 15-30 minutes. I let him know my concerns and not to knock as my son just got home from a 12 hour work shift and he needed to sleep to work that night. Casey understood, arrived and started working. He and I chatted about my concerns when I saw he was there and he handled everything, providing photos of the work he had done. He was polite, did good work and wonderful to have service the house.

Reply from Aptive Pest Control - Sacramento
Alex was very respectful and kind. He did the job he told me he was going to do. He finished up what Peter did not do from the previous week.

Reply from Aptive Pest Control - Sacramento
As always technicians called before arrival and did the requested job. I was not home when the technician arrived but I could teel he had been to the property.

Reply from Aptive Pest Control - Sacramento
Side Gate left wide open, left another gate unlatched. He pulled up my soaker hose from my flower bed.

Reply from Aptive Pest Control - Sacramento
My tech followed up on rat bait traps and removed the one rat trap in our shed that wasn't needed. All the normal eaves, house borders and crevices were done. I like that Aptive techs actually listen to us.

Reply from Aptive Pest Control - Sacramento
I am very pleased with my usual service person, David. He arrives promptly, asks my special concerns, tells me his solutions and tests both inside and outside my home. There’s always a smile and a “can-do” attitude with David. Please, please—always send David to my home!!

Reply from Aptive Pest Control - Sacramento
If I could, I would give them less than zero or one star. The reason is I hired them and after three months, I had to call them five times to come back and spray for ants. I had ants problem only from backyard, but after they sprayed, I was experiencing and seen the house, cockroaches in house and ants coming from the front and all sides of the house from the neighbors even from the neighbors across the street. They were crawling through the crack in asphalt over the street. I have videos to prove it in three months. I believe they came to re-spray maybe two times but I called them probably more than five times show I refused their service for the reason. They are not doing good job. They are not coming back and re-spray and they are not doing good service at all and they are trying to charge me $199 for fighting them not doing their job. They just gave me more ants and roaches not only around the house but inside the house very very bad service Aptive pest control

Reply from Aptive Pest Control - Sacramento
They do a great job and I haven't had any issues since they started. Very nice professional staff.

Reply from Aptive Pest Control - Sacramento
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