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Aptive Pest Control - Los Angeles Reviews 

326
TrustScore 4.5 out of 5

4.5

7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US


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Rated 5 out of 5 stars

Also do a fabulous job.We had an ant issue which happens when it’s hit. They always assist with our problem as well as monthly service. Awesome company..

Company replied

Rated 5 out of 5 stars

Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... See more

Company replied

Rated 4 out of 5 stars

Every Aptive service person to visit my home has been friendly, professional and eager to solve my mosquito problem. Sadly, I don't think the products they apply are very effective. I think I've avera... See more

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Rated 5 out of 5 stars

I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more

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Company details

  1. Pest Control Service

Written by the company

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Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States

  • 13238802994
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We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

326 reviews

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4.5

All reviews

(326)

26,609 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Service!

Jovon notified us how long it will take for him to be here, asked if we had concerns, sprayed everywhere, cleaned up webs, checked for bees and wasps and more. Then followed up with a status report. I was very impressed with his work. Great job!

24 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Bonnie,

Thank you for sharing your experience! We’re thrilled to hear that Jovon provided such a thorough and professional service. At Aptive, we take pride in our team not only addressing the issues in your home but also keeping you informed every step of the way. Your feedback means a lot, and we’re so glad that Jovon’s attention to detail and follow-up made a positive impression. We truly appreciate you choosing Aptive to protect your home and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Very Thorough

Very Courteous, very thorough, Like that they touch base with me over my concerns - and make sure they are addressed.

23 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Michael,

Thank you for sharing your feedback! We’re thrilled to hear that our team has been courteous, thorough, and attentive to your concerns. At Aptive, we take pride in not only providing effective service but also making sure our customers feel heard and confident that their home is protected. Your kind words mean a lot, and we truly appreciate you choosing Aptive to care for your home.

-Jasmine

Rated 5 out of 5 stars

Personal Service

Technician was very thorough and explained what he was planning to do and asked if we noticed any pests inside. He explained that he could not deal with bees because of environmental laws.

10 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Henry,

Thank you for sharing your experience! We’re glad to hear that your service professional was thorough, communicated the plan clearly, and took the time to listen to your observations. At Aptive, we pride ourselves on providing not only effective service but also transparency and guidance, including explaining when certain treatments aren’t possible due to environmental regulations. Your feedback means a lot, and we truly appreciate you choosing Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

Our Technician makes the difference

Our Technician makes sure we have completed coverage and responds to every concern we have.

10 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing your experience! We’re thrilled to hear that your service professional is thorough in ensuring your home has complete coverage and takes the time to address every concern. At Aptive Environmental, we strive to provide attentive, reliable service and clear communication, so it’s wonderful to know our efforts are making a difference for you.

Your feedback is greatly appreciated and encourages our team to continue delivering the high-quality service our customers deserve. Thank you for choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Great Aptive Service

The Aptive service man Justin was prompt, polite, kind and patient. He asked if there were any specific areas of the yard and house that needed his attention. He seemed knowledgeable and efficient. He worked efficiently and was very pleasant. Will recommend Aptive to friends and neighbors

21 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Willi,

Thank you for sharing your experience! We’re thrilled to hear that Justin provided prompt, polite, and attentive service. At Aptive Environmental, we take pride in having knowledgeable and professional service professionals who not only address your home’s needs thoroughly but also make the experience pleasant and easy for our customers.

It’s wonderful to know that Justin’s care and efficiency made such a positive impression. Feedback like yours motivates our team to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you recommending Aptive to your friends and neighbors!

-Jasmine

Rated 5 out of 5 stars

Great service

Eliseo was great communicating his arrival status, did a great job servicing our property, he was professional and kind.

19 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Martha,

Thank you for sharing your experience! We’re thrilled to hear that Eliseo provided professional, kind, and thorough service while keeping you informed about his arrival. At Aptive Environmental, we strive to deliver reliable, attentive service that not only protects your home but also makes the process easy and seamless for our customers.

It’s wonderful to know that Eliseo’s communication and professionalism made a positive impression. Feedback like yours motivates our team to continue providing the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

All weather conditions.

He thoroughly explained his plan of attack based on the weather conditions that would most effectively eliminate the greatest number of pest. I was impressed that he worked in the rain.

20 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi James,

Thank you for sharing your experience! We’re thrilled to hear that our service professional took the time to thoroughly explain the treatment plan and how weather conditions would impact its effectiveness. At Aptive Environmental, we strive to provide clear communication and thoughtful service so our customers understand exactly what’s being done to protect their homes.

It’s also wonderful to hear that our service professional's dedication, even in challenging conditions like rain, made a positive impression. Feedback like yours motivates our team to continue delivering professional, reliable service that goes above and beyond. We truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Great service

Great service, the tech even showed up on a rainy day.

17 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Jennifer,

Thank you for taking the time to share your experience. We’re glad to hear you received great service, and it’s especially encouraging to know our service professional went the extra mile to show up even on a rainy day.

At Aptive, we know pests don’t take a break for the weather, and neither do we when it comes to protecting your home. We truly appreciate you choosing us and trusting our team to deliver reliable, thorough service no matter the conditions.

-Jasmine

Rated 5 out of 5 stars

Very Professional

It is doing all that it promised to do in a professional and proficient manner

11 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Michael,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team has delivered on our promises in such a professional and proficient way.

Providing reliable, high-quality service is at the heart of what we do, and feedback like yours lets us know we’re meeting that goal. Thank you for trusting Aptive to care for your home!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing your feedback! We’re glad to hear that the photos provided of your service were helpful and informative. At Aptive, we take pride in keeping our customers informed and providing thorough, transparent service for every home and yard we protect.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Tristan did a great job

13 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Stephen,

Thank you for sharing your experience! We’re thrilled to hear that Tristan did a great job. At Aptive, we take pride in having service professionals who are thorough, reliable, and attentive to every home and yard we protect.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide exceptional service.

-Jasmine

Rated 5 out of 5 stars

Nicholas was our technician and he did…

Nicholas was our technician and he did an amazing job! Great customer service and very willing to answer any questions I had on the product

11 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Nick,

Thank you for sharing your experience! We’re thrilled to hear that Nicholas provided excellent service and took the time to answer all of your questions. At Aptive, we strive to make every visit informative and stress-free, so it’s wonderful to know that reflected in your experience.

We appreciate you choosing Aptive and look forward to keeping your home protected!

-Jasmine

Rated 5 out of 5 stars

Tristan was very friendly and…

Tristan was very friendly and considerate of my needs. He took pictures of his work and let me know when the work was completed.

11 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Patty,

Thank you for sharing your experience! We’re thrilled to hear that Tristan provided friendly and attentive service, taking the time to document his work and keep you informed throughout the process. At Aptive, we strive to make every visit thorough, transparent, and tailored to your needs.

We appreciate you choosing Aptive and look forward to keeping your home and yard protected!

-Jasmine

Rated 5 out of 5 stars

2 thumbs up !!!!!

Our service technician, Kenneth, is the greatest! He is efficient and addresses our problems promptly. I think it is a good idea to have the same technician come each time because they are familiar with our situation.

10 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Janice,

Thank you so much for sharing this kind feedback. We love hearing that Kenneth has made such a positive impact through his efficiency, prompt attention to your concerns, and the familiarity he brings to each visit. Having a consistent Aptive service professional who understands your home and needs can truly make a difference, and we’re glad that’s been your experience.

We truly appreciate you choosing Aptive and being part of our community. Your support means a lot to our team, and we look forward to continuing to provide the reliable, personalized care you deserve.

-Jasmine

Rated 5 out of 5 stars

the representative was out standing

the representative was out standing. he explained what he was doing and how the agents he was using work.

9 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Richard,

Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional provided outstanding service and took the time to explain both the process and how the treatments work. Clear communication and educating our customers are important parts of the Aptive experience, and it’s wonderful to know that came through during your visit.

We truly appreciate you choosing Aptive and being part of our community. Your feedback means a lot to our team, and we look forward to continuing to provide reliable, knowledgeable service for your home.

-Jasmine

Rated 5 out of 5 stars

Courteous

Courteous, good communication and thorough inspection and treatment of the house.

10 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our team provided courteous service, clear communication, and a thorough inspection and treatment of your home. Delivering attentive, reliable care is exactly what our Aptive team strives for with every visit.

We truly appreciate you choosing Aptive and being part of our community. Your trust means a lot to our team, and we look forward to continuing to provide service you can count on.

-Jasmine

Rated 5 out of 5 stars

Excellent service by excellent team

What I appreciate is the message telling me when the technician is scheduled to arrive, then the face to face chat where the technician ask about any issues or infestations that I may have noticed and need taken care of, and finally the comprehensive review once the treatment is done.

31 January 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Rob,

Thank you for sharing your experience! We’re so glad to hear that our scheduling alerts, face-to-face check-ins, and comprehensive post-treatment reviews made a difference for you. Providing clear communication and thorough service is exactly what we strive for at Aptive, and it’s wonderful to know that our approach has given you confidence in the care we provide. We truly appreciate you choosing Aptive to protect your home!

-Jasmine

Rated 5 out of 5 stars

Ralph has great customer service and…

Ralph has great customer service and knowledgeable of his job. hope you stick to this route.

30 January 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Charlie,

Thank you for sharing your feedback! We’re thrilled to hear that Ralph provided great customer service and demonstrated strong knowledge in his work. Our goal at Aptive is always to deliver reliable, professional, and attentive service, and it’s wonderful to know that Ralph is exemplifying that. We truly appreciate you choosing Aptive to care for your home!

-Jasmine

Rated 5 out of 5 stars

great customer service

great customer service. Always letting you know when they are coming and asking for any additional concerns

6 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Patrick,

Thank you for sharing your experience! We’re so glad to hear that our team’s communication and attentiveness have made a positive impact. Keeping our customers informed and addressing any concerns is exactly what we strive for at Aptive, and it means a lot to know it’s appreciated. We truly value you trusting Aptive to care for your home!

-Jasmine

Rated 5 out of 5 stars

Paul was very thorough in his service

Paul was very thorough in his service. He even caught the white flies on my plants. He is always a pleasure to talk to and addresses any concerns that I have.

5 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Tami,

Thank you for sharing your feedback! We’re thrilled to hear that Paul was thorough, attentive, and even caught the white flies on your plants. It’s wonderful to know he makes each visit a positive experience while addressing all of your concerns. Providing knowledgeable, personable service like this is exactly what we strive for at Aptive, and we truly appreciate you trusting us to care for your home!

-Jasmine

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