I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addresse... See more
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See what reviewers are saying
Maurice was awesome taking care of the follow up appointment for interior and other areas that needed additional follow up. Previous had equipment failure, not his fault. 10 out of 10 for sure
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They were Okay when asked to come out, then they were asked not to come out and still they came. Companies like this need to get the picture and adopt better procedures for customers before they try a... See more
Company replied
The technicians are always friendly, answering all my questions and do a great job. The problem pests have disappeared and if I see any evidence of more I just have to tell them and they take care of... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
37728 Hills Tech Dr, 48331, Farmington Hills, MI, United States
- 13135135899
We overthink pests so you don't have to.
4.3
Excellent
202 reviews
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Perfect service
Yes, they are always very thorough and we enjoy the service very much. They keep us very well inform
5 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great Service
Great communication about arrival time and tasks completed along with photos. Very professional service.
12 May 2026
Reply from Aptive Pest Control - Detroit
Hi Diana,
Thank you for taking the time to share this! We’re really glad to hear the communication around arrival times, task updates, and photo documentation has been clear, and that you’ve had a professional experience with the Aptive team.
At Aptive, we aim to make every visit feel transparent and easy so you always know what’s been handled and completed. We truly appreciate you choosing us and allowing us to take care of your home.
-Jasmine, Aptive Care Team
Every single service technician is…
Every single service technician is extremely polite and friendly and does a great job
6 May 2026
Reply from Aptive Pest Control - Detroit
Hi Pam,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear that every service professional you’ve worked with has been polite, friendly, and done a great job.
That consistency means a lot, and it reflects what we strive for at Aptive, making sure every visit feels smooth, respectful, and fully handled from start to finish. We appreciate your trust in us, and we’re always here whenever you need us, we’ve got it handled.
-Jasmine, Aptive Care Team
I was having a problem with bees midway…
I was having a problem with bees midway thru the month before the next service date and they made a special visit to eliminate the problem.
24 April 2026
Reply from Aptive Pest Control - Detroit
Hi Nancy,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team was able to step in with a special visit and take care of the bee issue before your next scheduled service, that kind of responsiveness is exactly what we aim for.
We’re glad we could get things resolved quickly for you. At Aptive, our goal is to make sure unexpected issues are addressed promptly and fully handled so you can feel supported between visits, we’ve got this handled.
-Jasmine, Aptive Care Team
Great follow up
Maurice was awesome taking care of the follow up appointment for interior and other areas that needed additional follow up. Previous had equipment failure, not his fault. 10 out of 10 for sure
26 April 2026
Reply from Aptive Pest Control - Detroit
Hi Rick,
We really appreciate you taking the time to share this, thank you. It’s great to hear Maurice took great care of your follow-up appointment and made sure the interior and additional areas were properly addressed, especially after the equipment issue from the previous visit. I’m glad he was able to step in and get things back on track for you.
At Aptive, we want you to feel confident that even when unexpected issues come up, everything is handled quickly and correctly so your home stays protected. We’ll be sure to pass your 10 out of 10 feedback along to Maurice, and we truly appreciate you choosing Aptive.
-Jasmine, Aptive Care Team
The technicians are always friendly
The technicians are always friendly, answering all my questions and do a great job. The problem pests have disappeared and if I see any evidence of more I just have to tell them and they take care of it.
24 April 2026
Reply from Aptive Pest Control - Detroit
Hi Beth,
I really appreciate you sharing this, it’s great to hear your experience with our service professionals has been consistently positive and that they’ve been taking the time to answer your questions and address concerns. I’m also glad to hear you’re seeing strong results and that any new issues are being taken care of quickly when they come up.
At Aptive, my goal is to make sure everything feels simple and fully handled, so you can feel confident your home is staying protected without the stress. Thank you for choosing Aptive, I’m happy we’ve been able to keep things handled for you and your home, and we’ll keep working to maintain that standard.
-Jasmine, Aptive Care Team
Great Service
Tech was timely efficient courteous answered all my questions and addresses all my issues.
19 April 2026
Reply from Aptive Pest Control - Detroit
Thank you for taking the time to share your positive experience with us, Mark! We're thrilled to hear that our service professional was timely, efficient, and courteous, and that all your questions and issues were addressed to your satisfaction. At Aptive, we do our best to provide the best possible service every time we're at your home, and it’s wonderful to know that we delivered. Your feedback is invaluable to us, and we are grateful for your trust in our team to handle your pest control needs!
-Alexis
They come when expected!
They arrive when claimed, and work without intrusion. They cover all aspects of service previously agreed upon and show progress with photo's.
22 April 2026
Reply from Aptive Pest Control - Detroit
We really appreciate you sharing this, Emma! It’s great to hear the team has been reliable with arrival times and able to complete the service in a way that feels smooth and non-intrusive. We’re also glad the agreed-upon areas are being fully handled and that the photo updates help you clearly see the progress being made. It's always a pleasure to treat your home, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis
Fast response to service issues
Fast response to service issues
Knowledgeable employees.
18 April 2026
Reply from Aptive Pest Control - Detroit
We really appreciate you sharing this, Shekar. It’s great to hear you’ve experienced quick responses to service needs and found our team to be knowledgeable and helpful. That reliability is something we strive for every day. Thank you for choosing Aptive to handle your pest concerns. We look forward to protecting your home from pests for years to come!
-Alexis
We are very pleased with the service
We are very pleased with the service. All of the technicians do a thorough job. I appreciate not just the treatments but also the preventative measures they take to discourage pests from trying to settle in.
8 April 2026
Reply from Aptive Pest Control - Detroit
Hi Melissa,
We really appreciate you sharing this and your kind words about the team at Aptive. It’s great to hear that both the treatments and the preventative steps are making a difference for you, that proactive approach is a big part of how we keep things handled before pests become a problem. We’re glad our service professionals have consistently delivered a thorough experience, and we look forward to continuing to keep your home protected with Aptive, where we’ve got pest control handled.
-Jasmine
Fair price, great service!
Fair price, great service! I shopped their rate last year and no one could beat them. Their technicians are knowledgeable and helpful.
16 April 2026
Reply from Aptive Pest Control - Detroit
Thank you so much for taking the time to share your experience with us, Phil! It's great to hear that you found our pricing fair and our service great. Our team works hard to provide knowledgeable and helpful service, and it's wonderful to know that we met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to handle your pest concerns with the care you deserve!
-Alexis
They were Okay when asked to come out
They were Okay when asked to come out, then they were asked not to come out and still they came. Companies like this need to get the picture and adopt better procedures for customers before they try and pull off scams on people.
4 April 2026
Reply from Aptive Pest Control - Detroit
Hi Nolan,
Thanks for taking the time to share this, and I’m really sorry for the frustration this caused. I can understand how upsetting it would be to specifically request that service not be performed and then still have someone come out anyway.
At Aptive, we take customer instructions and service preferences seriously, and we also want every interaction to feel respectful and clear. What you described does not reflect the standard we expect from our team.
We’d really like the chance to look into what happened and make sure this is fully handled and corrected on your account. Please reach out to us at socialmedia@goaptive.com so we can review the situation and ensure your preferences are properly followed moving forward.
-Jasmine
ANTS!
My ant problem was not solved at my regular visit so I requested a revisit. Aptive was very accomodating and the ants are now gone. Tyler was a great technician!
8 April 2026
Reply from Aptive Pest Control - Detroit
Hi Renee,
Thank you for taking the time to share this! We’re glad to hear that after your follow-up visit, the ant issue was resolved and things are now back under control. We also appreciate the shoutout to Tyler, we’ll make sure he hears your kind words.
At Aptive, we know some pest issues can take an extra step or revisit to fully get things right, and we’re happy our team was able to be accommodating and get your concerns fully handled. We appreciate you being part of the Aptive neighborhood and are always here if you need anything in the future.
-Jasmine
Keeping our property pest free!
They have met my expectations and have great service technicians.
1 April 2026
Reply from Aptive Pest Control - Detroit
Thanks for sharing this with us, Brandon! It's great to hear that our service met your expectations and that you were pleased with our service professionals. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful to have you as a part of the Aptive neighborhood!
-Alexis
Trevon was professional and personable
Trevon was professional and personable. Did a thorough job of dusting away spider webs and alerting me to possible mice infestation. Good guy. Got the job done.
1 April 2026
Reply from Aptive Pest Control - Detroit
We really appreciate you taking the time to share your experience with us, Kate! We're so glad that Trevon provided you with professional and personable service. It's great to know that he was thorough in handling the spider webs and alerting you to the potential mice infestation as well! We take pride in our team's dedication to ensuring our customers feel informed and satisfied with our services, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis
still done while we were away
still done while we were away. Sent photos of what he did.
31 March 2026
Reply from Aptive Pest Control - Detroit
Hi Tom,
We’re so glad to hear the work was completed even while you were away and that our service professional kept you updated with photos. At Aptive, we take pride in handling every detail so you don’t have to worry, and it’s great to know we could make the process seamless for you. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
Your staff is friendly and…
Your staff is friendly and knowledgeable. They explain things along the way.
7 April 2026
Reply from Aptive Pest Control - Detroit
Hi Nancy,
We’re so glad to hear our staff has been friendly and knowledgeable while keeping you informed every step of the way! At Aptive, we take pride in handling every detail with care so your home is protected and your experience is seamless. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
Please cancel my service
Please cancel my service. I am not satisfied with the service.
26 March 2026
Reply from Aptive Pest Control - Detroit
Hi there,
Thank you for sharing your feedback. I’m sorry to hear that your experience did not meet your expectations. At Aptive, we always strive to make sure every visit is properly handled, and it’s clear we fell short in your case.
We’d appreciate the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can discuss your concerns and see how we can better address your needs. Your satisfaction and trust are important to us, and we’re here to help however we can.
-Jasmine
Excellent services performed by Anthony
I was visited yesterday by Anthony, my Aptive technician. He texted me in advance of his pending arrival. When he got here we walked about my house where I pointed out my areas of concern. He addressed each and every one of them, and then performed his regular maintenance. He sent me photos as proof of services rendered. Anthony is courteous, curious, and thoroughly capable.
1 April 2026
Reply from Aptive Pest Control - Detroit
Hi James,
We’re thrilled to hear that Anthony provided such thorough and attentive service! At Aptive, we take pride in handling every concern with care, keeping you informed every step of the way, and ensuring your home is well protected. Thank you for trusting us, we’ve got this handled.
-Jasmine
They did what they were supposed to do
They did what they were supposed to do, what I paid them to do.
31 March 2026
Reply from Aptive Pest Control - Detroit
Hi George,
Thank you for sharing your feedback. We’re glad to hear that our team delivered the service you expected. At Aptive, our goal is always to make sure your pest concerns are handled thoroughly and professionally, so you can feel confident in the service you receive. We appreciate you choosing Aptive and giving us the opportunity to protect your home.
-Jasmine
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