The last service this month was not satisfactory. One of the bait stations was missed. For the first time in years we are experiencing ticks in the yard and black ants in the house. Aptive went ahead... See more

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Overall the problem with our ants has gotten worse. The representative who came was nothing but nice but didn't seem to have a solution or why the ants are worse vs when we started.
Company replied
Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... See more
Company replied
Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away fro... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
Contact info
125 Washington St, Unit 3, 02035, Foxborough, MA, United States
- 13392178459

We overthink pests so you don't have to.
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Aptive Rules!
Matt did a terrific job both in his work and his explanation. He is an exemplary rep for Aptive!

Reply from Aptive Pest Control - Boston

Reply from Aptive Pest Control - Boston
Andre was SO nice to my kids!
Andre was SO nice to my kids - they wanted to shadow him and see what was going on. He explained everything and was so fast. Didn't even mind having to dig through the snow to get to the bait box.

Reply from Aptive Pest Control - Boston
The technician was very courteous and…
The technician was very courteous and friendly. Willing to walk through 18 inches of snow to get to all windows and doors.

Reply from Aptive Pest Control - Boston
2-Fold Appreciation: Service Tech & Aptive…
Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away from baseboards & windows etc prior to arrival.
On day of treatment Tech sends a text about 30 minutes prior to arrival & follows-up with text upon arrival. If treatment only requested for outside areas, no need to be home.
Techs are always friendly, courteous & professional. Efficiently perform and explain upon arrival each treatment which varies for each season.
Follow-up from both the tech (text) & email from Active, list all the areas where service was performed along with photos of the different areas of applied treatments.

Reply from Aptive Pest Control - Boston
Dedicated to getting the job done right
At some previous visit a tech had t removed the bait trap under our shed without notification and this time the tech no only trudged through the snow to do the work but also came back to replace the missing trap as the work had been done before I could request it while on site. Courtney did great work

Reply from Aptive Pest Control - Boston

Reply from Aptive Pest Control - Boston

Reply from Aptive Pest Control - Boston
Scheduling is never clear until the…
Scheduling is never clear until the tech is on their way. Doesnt allow for considerate planning on our part. Also, this time tech only did around the garage. Didnt check in with us. I was sitting by a window and never saw them walk by.

Reply from Aptive Pest Control - Boston
The exterminator was on time
The exterminator was on time. He was professional and polite and very informative about mice.

Reply from Aptive Pest Control - Boston

Reply from Aptive Pest Control - Boston
They show up like clockwork every…
They show up like clockwork every month. They do a thorough job and address any problem areas every time. The provide a written report of their visit along with photos to back it up. Reasonable pricing too.

Reply from Aptive Pest Control - Boston
Aptive Pest Control is 100%
Aptive Pest Control is 100% pet-friendly, eco-friendly, and customer friendly. They are meticulous in performing all the tasks, and share their results in both text and photos. They are very responsive to changes and requests. Their staff is very professional.

Reply from Aptive Pest Control - Boston
I had a mouse problem
I had a mouse problem, but with Aptive it is solved. Their service people are always prompt and courteous.

Reply from Aptive Pest Control - Boston
I like the company but they went up in…
I like the company but they went up in price by almost $25 a visit/per month. In that case I'm debating on canceling the service or not:-(

Reply from Aptive Pest Control - Boston
Good communication, good consistency
This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This makes our experience with them more meaningful and concrete. We were skeptical at first, since they came to us via a door-to-door solicitation (usually a no-no for us). But the staff we have encountered seem to know their "stuff" and have so far given us good service -- they come when scheduled and do the work they've described. These are qualities hard to find these days amongst independent contractors.

Reply from Aptive Pest Control - Boston
Good exterminator
I had some issues with mice in my garage. Traps caught some the next day!

Reply from Aptive Pest Control - Boston
Always helpful and communicative
Always helpful and communicative. 10/10 service every time.

Reply from Aptive Pest Control - Boston
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