Aptive is a great choice for pest control. My experience with the young lady that treated my house was outstanding. She explained the process and expectations for the treatment, very informative. She... See more
Company replied

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Aptive is a great choice for pest control. My experience with the young lady that treated my house was outstanding. She explained the process and expectations for the treatment, very informative. She... See more
Company replied
The time I've had with the company, I wasn't as satisfied because sometimes the people who came to do the work wouldn't execute the job correctly. But the last man who came at the end of May, his name... See more
Company replied
I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... See more
Company replied
Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... See more
Company replied
Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
1960 Parker Ct, 30087, Stone Mountain, GA, United States

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Everyone I’ve spoken to has been really nice and polite. But my yard is still SWARMING with mosquitos. When you get out of the car in the driveway, they’re on you instantly. I have seen less roaches in and around the house but they’re still very much present.

Reply from Aptive Pest Control - Atlanta
We were promised whole house and yard spraying by the salesperson. The techs just spray around the base of the house and eaves.
Their scheduling is a mess, we get mutliple confirmations and appointments within days of each trying to overlap and charge for extra visits.

Reply from Aptive Pest Control - Atlanta
I do not receive emails regarding when my next treatment will be.
When I reported this, a solution, such as text messages, was not provided.

Reply from Aptive Pest Control - Atlanta

Reply from Aptive Pest Control - Atlanta
Aptive is able to protect the home from the outside in.
Scheduling would be made more convenient with a quarterly option and to be able to specify am or pm.

Reply from Aptive Pest Control - Atlanta
I continue to have problems with ants which I’ve mentioned twice in the last two visits. For the cost of the service it just doesn’t seem reasonable, particularly with the poor performance.

Reply from Aptive Pest Control - Atlanta
Your technician was uncommunicative, and frankly rude. This service was to check the annual termite stations and I’ve found several still covered with pine straw undisturbed. This type of service isn’t what I experience with the techs supporting my regular pest service. On his initial service phone call I thought he was for pest service which I had a week prior so I was a bit confused, then checked my calendar to see it was the annual termite review. Never contacted me after the inspection- just drove away.

Reply from Aptive Pest Control - Atlanta
Arrived timely, completed process efficiently, kept me informed and updated re process. Made sure I knew how long my pets needed to be kept out of yard.

Reply from Aptive Pest Control - Atlanta

Reply from Aptive Pest Control - Atlanta
The technician did a great job explaining the process and detailing what he did at my home in Forsyth County, GA

Reply from Aptive Pest Control - Atlanta
I had a large cockroach fly at my face while I was visiting with a friend in my living room. I ducked and it landed on the wall behind me where I crushed it. The very next day a rep from Aptive knocked on my door and they were able to treat that same day. I called them back 2 weeks later to re-treat a couple of spots. Again, they gave very quick service (I think it was the day after I called) 2 weeks later they were due for their scheduled service and they were right on time and happy to treat again. The only bugs I've seen in the house since have been dead. I feel confident that their treatments are working and my home will remain bug free. Thank you Aptive!

Reply from Aptive Pest Control - Atlanta
I love Aptive’s attention to detail and the quality of service they provide when treating their customers.

Reply from Aptive Pest Control - Atlanta
I've been using Aptive for a few years and have not had an issue with ants getting inside the house like I did with my prior service provider. Urenny did a great job communicating the service provided and the Company does a great job sending service reminders.

Reply from Aptive Pest Control - Atlanta
Every technician that comes out does things differently. They cut corners & try to do the least amount of work possible. If you want the job done to the level that you were promised when you signed the contract you will have to micromanage them & follow them around to check there work.
It's obvious that this company does NOT have any training systems in place.

Reply from Aptive Pest Control - Atlanta
Spider web were not all removed. Also, we have lots of spiders they need to be treated and killed.

Reply from Aptive Pest Control - Atlanta
Aptive technicians are very thorough with providing their services. There are multiple times I have witness them consistently treat my home with the utmost care and take care of areas of concern. They would bring to my attention of anything that I would need to be aware of. However when it comes to scheduling my treatment, it feels that there is not enough notice or it is at random. Recently, I have received notifications 3 days ahead for the past 3 months where they had to reschedule. Their scheduling and notification system need improvement.

Reply from Aptive Pest Control - Atlanta
I provided instructions to the tech, but I'm not sure if everything I asked for was completed. He left within 10 minutes after arriving.

Reply from Aptive Pest Control - Atlanta
Didn’t spray for mosquitoes but twice in a year after I paid for the PRO plan which includes this. Only sprayed indoors once in a year. When you click on the message link to reschedule appointments, they are none available. When I canceled my account through customer service, she offered to send them back out to spray for mosquitoes, but they should have did that each time during warm weather.

Reply from Aptive Pest Control - Atlanta
The service rep showed up and gotto work right away. He covered areas all around the house and yard. He also made sure to close the gate to the backyard after servicing the area.I was satisfied with the service.

Reply from Aptive Pest Control - Atlanta
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