Apricot Clothing U.K. Reviews 

19,572
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,923 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently express deep satisfaction with the wide selection of fashionable apparel, noting that items match online descriptions perfectly. Shoppers deeply appreciate the well-made fabrics and comfortable fits, frequently mentioning that purchases arrive promptly and in excellent condition. However, some customers also noted occasional issues with the return process and unexpected sizing discrepancies requiring clothing alterations. People occasionally experienced minor communication delays or confusion concerning order confirmations and products being out of stock. Reviewers occasionally stated that specific deliveries took longer than anticipated or arrived featuring unexpected manufacturing faults.

What people talk about most

Product

People report positive experiences with product, expressing high satisfaction with the quality and affordable... See more

Quality

Clients share positive opinions on quality, highlighting that items are well-made from lovely, durable... See more

Delivery service

Users describe positive interactions with delivery_service, noting that packages arrive swiftly and on time.... See more

Order

Customers had positive experiences with order, highlighting that the website is easy to navigate and ordering... See more

Return policy

Customers consistently note ambiguous experiences with return_policy. Many reviewers praise the slick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time I shopped here in years as I was sent a discount voucher online. Happy with the quality of the products but I returned everything as I’d seen similar products at lower prices elsewhere. So... See more

Rated 5 out of 5 stars

I love Apricot clothing. I especially love the matching sets, so treated myself to a skirt with a matching top set and a culottes/ shirt matching set. Got a notification to say my order had been des... See more

Rated 5 out of 5 stars

I found 2 dresses in New Look, the style is just right for my curvy figure, so stylish and comfortable so I bought 2 more on line, they are different fabrics but same style. Love them and have random... See more

Rated 5 out of 5 stars

I bought trousers recently, they are my absolute favourite item of clothing. Such lovely quality. Not my first item from Apricot, but definitely my fave. I've never had a bad purchase from them, but... See more


Company details

  1. Women's Clothing Store

Written by the company

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.co.uk.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(19,572)

2,780 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really disappointed that you cancelled…

Really disappointed that you cancelled my order after I had confirmation that you'd despatched it.

19 June 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hello,

Thank you for your message.

We’re sorry to hear that your order was refunded and for any confusion caused by the automated email. Looking into this, I can see that a a member of the team sent you an email to inform you that this was due to it being out of stock when we went to pick it.
 
Please accept our apologies for any disappointment caused on this occasion.

Kind regards,
Rachel

Rated 5 out of 5 stars

Such a great choice of clothing always…

Such a great choice of clothing always . Have been a very happy customer for many years now . Extremely good quality of clothing that I have bought and at a reasonable price compared to other brands . Great service , will continue to purchase from you . Thank you

11 June 2026
Rated 3 out of 5 stars

Baggy

The delivery was fine. The only problem with both of the tops was that you can see the bra as the sleeve hole is too big.

19 June 2026
Rated 5 out of 5 stars

Ordered a lovely jacket

Ordered a lovely jacket, got a discount and shipping was free. Jacket arrived the next day, was true to size and was exactly what I hoped for. All round great shopping experience!

19 June 2026
Rated 1 out of 5 stars
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hello, 
 
Thank you for your message.

We're sorry to hear that you did not receive your order in the timeframe expected due to a delay with Evri. 

Looking into this, I can see that this has now been delivered to you. 
 
Please accept our sincere apologies for any inconvenience caused on this occasion. 
 
Kind regards, 
Rachel

Rated 1 out of 5 stars

When went to collect the dress the…no dress when went to collect

When went to collect the dress the store told me that they have been told the deliveries of clothes have been delivered and mine was among the orders that day, but the store have not seen them, so no dress to collect. No offer of a refund or no communication on what will happen now! Not happy ! Either please sent me another dress with the 15% discount for a new customer or I wish for a refund please, the store is Hempstead valley

19 June 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi,

Thank you for your message.

We're sorry to hear that you have not received your order.

Looking into this, I can see that a member of the team has since been in touch to advise that your order was unfortunately lost in transit and a replacement has now been arranged for you.

Please accept our sincere apologies for any inconvenience caused on this occasion and we hope to provide you with a smoother shopping experience in the future.

Kind regards,
Rachel

Rated 1 out of 5 stars

So difficult to communicate with when…

So difficult to communicate with when you have an issue like returning an item. Would not recommend

12 June 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi Elizabeth,

Thank you for your message.

We're sorry to hear that you experienced difficulty arranging a return for your order.

Looking into this, I can see that a member of the team responded to your email the following day with instructions on how to proceed with your return.

We apologise for any inconvenience this may have caused.

If you require any further assistance, please don't hesitate to get in touch. Our team is on hand and happy to help.

Kind regards,
Rachel

Rated 5 out of 5 stars

My first purchase

The clothes are lovely. They were delivered within a couple of days. I sent a top back because it didn't suit. The returns system was easy to use.
The dress I kept is beautiful. It floats when its on. The material is lovely of of a very good quality. . Very pleased with the service and the merchandise. Can definitely recommend.

11 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look