ApprovalMax Reviews 6

ApprovalMax sales team promised things that can't be accomplished without monthly add-on fees. Support articles claim it can support custom fields, BUT that only works on one type of workflow and can't be used in the Approval Matrix. Review steps can only come at the beginning so if accounting wants to change something it has to go all the way back through approvals. If you want a second approver only over a certain dollar amount that is apparently impossible, but I can't believe this so I think the customer service rep just doesn't understand me. I don't think anyone on the team has ever actually worked on an accounting team as they don't seem to understand how the end user would use to product and basically respond like a computer talking about only what ApprovalMax can do or offering to add feedback to the product team. I'd suggest the product team hire someone who has actually worked in accounting and make some improvements. Frustrated that I signed-up for an annual contract already...

Total rubbish. Make you set up a stupid two factor authentication code before you can login. This means you need to install an Authenticator App on your phone (DO NOT TRUST).

Easy application to setup that solves the business challenge of approval of bills before entering the accounting system. Streamlined approvals processes, with simple review and click to approve

I've used approval max for a number of years now

It's a cornerstone of our app stack and is fundamental when it comes to our accounting firm being able to offer an outsourced finance function to clients

It's easy to set up your first process and then scale from there and add layers of complexity as necessary.

Support has been great, and the shear volume of softwares it works with makes it a plug in for a vary of situations

My ApprovalMax experience started by jumping on one of the regular demo webinars, so that I had an over-view of the product before I used it.

I’ve been using the system over 5 years, in a number of use cases for clients. The customisable workflows means there are very few scenarios it won’t work with.

The new capture & pay features mean you don’t need additional software to extract data from your supplier invoices & also pay your suppliers.

The app is great for approvers, meaning there are no bottlenecks in the process. We had a user that never logged into the dashboard & did it all via the app.

Reporting means you have everything from audit trails to delays in approvers.

I’ve used it mostly with Xero

ApprovalMax has been a trusted partner to Iridium for many years. The product is simple to set up and use and solves a big need for many of our clients. We love working with their team and find the support really helpful. Overall, we're big fans and have nothing but a positive experience from working with them.