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Rated 5 out of 5 stars

On Saturday 23rd March we reported a gas leak. The engineer Josh F. drove many miles to get to us as soon as possible. The work required took him about an hour and a half to complete, which he did in... See more

Rated 5 out of 5 stars

Prompt response to emergency call out and rapid diagnosis of faults. Mark explained clearly what was the cause of the issue reported and I was reassured by this. He contacted the main centre who assur... See more

Rated 5 out of 5 stars

Today, Dave, Jordan and Mike installed a new calor gas tank to replace the old one. They were very effective despite the difficult location of the tank and remained calm, cheerful and polite througho... See more

Rated 5 out of 5 stars

Victoria came to install a transponder for auto ordering. She was very efficient and the job did not retake very long. Before she left she confirmed everything was now working as it should.

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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4.7

All reviews

(64)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Engineering visit

Victoria came to install a transponder for auto ordering.
She was very efficient and the job did not retake very long. Before she left she confirmed everything was now working as it should.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Today

Today, Dave, Jordan and Mike installed a new calor gas tank to replace the old one. They were very effective despite the difficult location of the tank and remained calm, cheerful and polite throughout (despite the heat and the horse flies). A very good service.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Bulk tank pipework connection…

Bulk gas tank pipework connection relocated and new tank installation in one day
Thanks to Engineers Sean Ashby and Ian Day/Way on 27th May 2026
We were consulted frequently by firstly Cory White who came out for the site inspection, Tom Hopkins and Craig Looney covered the installations procedures, we carried out the civil engineering ourselves as agreed- perfect team, truly polite and knowledgeable - thank you all

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Nick,Scott,and Gary (…

Thank you Nick,Scott,and Gary ( Inverness) for a stress free tank installation and connection to boiler. You guys arrived on time, job completed, and everything explained to me. You were very professional....Great job!!thank you.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Had a small leak

Had a small leak. Peter Yarde, the on-duty engineer called in and sorted out the issue in minutes. An absolute pleasure to deal with and talk to. Thanks Peter.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Calor gas tank replacement

I've just had my Calor LPG gas tank replaced with a brand new one. The three chaps who installed it early
morning at my property were very friendly & explained everything they were doing. Their names were Joe March, Stuart Custy & Ian Day. My tank was in a difficult place to reach with the small crane but that took great care to manoeuvre into place and remove the old one. Thanks guys great job.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Mark Whiland. Five Star Enginer.

Mark Whiland came to sort a gas leak on 13.03.26 .He sorted the leak and explained the tests he was doing and the repair which he carried out. This made me feel very happy and safe. He was very professional and very helpful also answerd any questions i had .And said if there is anything I was not sure about not to hesitate to call if I ever needed help .I would definitely recommend Mark Whiland to anyone , fantastic enginer.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Simon Bromley

Simon Bromley
Did a Calor reset on my
Calor ‘above ground’ gas Tank today….
Excellent service & extremely polite
Thank you
Mrs J Burgwin

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Wrong item delivered

I was sent the wrong item and they won't send out the item I ordered and paid for until they receive the product they sent me by mistake. I have asked over and over to send out the product in the meantime but they have refused. I think this is very bad customer service when it was their mistake but I am the one without the product I ordered. I had put a review on calor account as I thought that was the company i had ordered from but turns out it is Calor appliances that is a completly differnt company not c9nfusing at all.

22 October 2025
Unprompted review

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